The roofing company we hired to reshingle our roof suggested that we consider upgrading the attic insulation, and recommended Rob Calnan. Rob came by the day we called him. He was very attentive to our schedule, and went out of his way to fit us in, and through the entire process was readily available and responsive both to cell phone and email. The work took five days, and after each day we received a call about how things went, and what would be done the next working day. This is a family business. Several of his employees are his own children. He takes great pride in the quality of the work that they do under difficult work conditions, squeezing up through narrow openings into cramped, dark attics with little headroom. Rob was very knowledgeable, and enthusiastic about sharing his storehouse of knowledge about insulation. He educated us. He has been actively involved in developing standards in the insulation industry. Three months after the job was completed, when we emailed on the eve of solar panel installation to ask about whether the solar installers should know anything about the insulation, he responded immediately, and said that the solar installers should call him with any questions. We are very impressed by his commitment to his work. The insulation has made the house noticeably cooler.