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Boston's Best Chimney

4.8

(500) Verified Reviews

Founded 1989 • With Angi since November 2002

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Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Licensing

Licensed
  • Trade License Number
  • 126455
  • Trade License Locale
  • MA
  • Trade License Authority
  • Massachussetts Office of Consumer Affairs and Business Regulation
  • Trade License Expiration
  • 06/02/2022
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
7:00 AM - 4:00 PM
Tuesday
7:00 AM - 4:00 PM
Wednesday
7:00 AM - 4:00 PM
Thursday
7:00 AM - 4:00 PM
Friday
7:00 AM - 4:00 PM

Company Contact

76 Bacon St

Waltham, MA 02451

Description

Boston’s Best Chimney is your one stop chimney service company specializing in every aspect of chimney maintenance and repair. We feature chimney sweeping, chimney relining, chimney repairs, chimney rebuilding and chimney restorations at competitive rates. BBC has provided top quality service to homeowners and businesses in and around the Boston area since 1989. We have received numerous accolades for our old world craftsmanship and new world technology. Boston's Best Chimney has over 35,000 satisfied clients and is well respected in the local market both among homeowners and realtors. In addition to our residential homes serviced we have extensive experience with commercial venting. Award winning....

Verified Reviews

4.8

(500) Verified Reviews

Ratings Distribution

5

419

4

34

3

15

2

14

1

18

Rating Details

Price

4.6

Professionalism

4.8

Punctuality

4.9

Quality

4.8

Responsiveness

4.9
Read reviews by category
chimney repair (392)chimney sweep (164)chimney cap repair (133)masonry (60)fireplace services (47)HVAC Companies (12)water heaters (5)gas fireplace repair (1)stucco (4)cabinet makers (4)animal removal (2)lawn care (1)
Showing 1-10 of 500 reviews
1.0

01/18/2021

Called regarding a leak in the chimney. Was informed that there would be a fee of over $100 just to come out and provide estimate for repair. That seems questionable to me.

DESCRIPTION OF WORK
Leak Repair

CATEGORY custom cabinets,chimney repair

WORK COMPLETED ON 01/18/2021

SERVICE PROVIDER RESPONSE

I am very sorry you did not have a great experience. Based on our conversation about your specific leak and the "fixes" you already tried, we recommended having a visual inspection done. Water leaks can be difficult to diagnose because they can migrate from different areas, but present as chimney leaks. We encourage clients to move forward with a full visual inspection to gain inside access to see...
5.0

12/02/2020

Boston's Best Chimney was phenomenal. They were professional from the front office staff to the chimney repair team. The front office called the day before to confirm both the inspection and the work. We needed our water heater exhaust flue relined and a chimney cap replaced. Kevin and his team were top notch. He was knowledgeable and gave great advice. We decided to defer Smoketite and relining t...

DESCRIPTION OF WORK
Chimney cap, Water heater exhaust flue, inspection

CATEGORY chimney caps,chimney repair

COST $2,800

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 12/02/2020

5.0

11/27/2020

Excellent. I called for emergency help as my plumber said furnace shut down was due to block in flue. It was cold and I needed flue fixed asap to be able to get heat back on. Boston sweeps had no available appointments, but switched me to their emergency service consideration and came out same day for $150 "mercy service extra fee. That seemed fair to me as they - and others - were booking into Ja...

DESCRIPTION OF WORK
clear blockage in flue

CATEGORY chimney sweep,animal removal

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/27/2020

5.0

11/12/2020

Went very well. Team was very professional and courteous. Respected COVID-19 practices. This is the second time we hired them. Would hire again.

DESCRIPTION OF WORK
Chimney inspection and cleaning

CATEGORY chimney sweep

COST $176

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/12/2020

5.0

07/28/2020

Boston Best Chimney did excellent work on the demolition and rebuild of my chimney (from the roof up) and installation of a chimney cap and flashing. The new chimney looks great, fine masonry work. All done for a reasonable and competitive price too. The crew were courteous and cleaned up very efficiently when the job was done.

DESCRIPTION OF WORK
Chimney rebuild, from roof up

CATEGORY masonry,chimney caps,chimney repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 07/28/2020

5.0

06/01/2020

We had several email exchanges with Lindsey and she was very helpful and informative. In the end we have decided to postpone the work since we are selling the house. If the buyer wants us to perform work on the chimney, we will definitely use Boston's Best Chimney.

DESCRIPTION OF WORK
Needed a 70 year old chimney inspected and possibly repaired

CATEGORY chimney repair

HIRE AGAIN? Yes

WORK COMPLETED ON 06/01/2020

5.0

05/15/2020

Boston's Best Chimney is excellent. It was easy to set up an estimate and schedule the work. Chad did the job, and he is great. I highly recommend BBC.

DESCRIPTION OF WORK
Chimney crack repair and chimney liner

CATEGORY masonry,chimney caps,chimney repair

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/08/2020

5.0

01/29/2020

It went fantastic! Anyone needing work on their chimney.....get this company to your home.

DESCRIPTION OF WORK
Chimney liner and new piping. A cap. Waterproof the top of our chimney.

CATEGORY masonry,chimney caps,chimney repair

COST $7,400

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/21/2020

1.0

01/13/2020

I scheduled an appointment for January 13th at 8am. I took the morning off work for this appointment. I called in at 9:30am the morning of the appointment after no one showed up or called to say they would be late. I was told the person responsible for writing down the appt. had "forgotten" to enter it into their system. I lost half a day of work for this. Totally un professional, I will find anot...

DESCRIPTION OF WORK
chimney inspection and sweep

CATEGORY chimney sweep

SERVICE PROVIDER RESPONSE

Mr. [Member Name Removed] is absolutely right. I responded to the email from home which came in during our office Christmas break and I forgot to secure the date upon our return. As soon as I heard the error, I called back the client and personally apologized, offered a discount and to get someone over there right away - which he declined. I do understand the domino effect that my personal error c...
1.0

01/07/2020

They came for a chimney inspection. Were here for <10 minutes. Told us that we could not use either chimney. Did not sweep or clean. Told us that the front chimney needed a new liner (which was confirmed by another chimney person) and the back chimney needed a fan. I called multiple other chimney folks, who let me know that the back chimney could likely be used as long as we primed the fire place ...

DESCRIPTION OF WORK
Chimney inspection and evaluation

CATEGORY chimney repair,fireplaces

WORK COMPLETED ON 01/07/2020

SERVICE PROVIDER RESPONSE

I'm sorry you were not happy with the service, [Member Name Removed]. I understand that the quote for the rear chimney was given as an option should you have trouble with draft. I know that the technician also gave you a call on 11/22 to discuss the quote, but the person who answered the phone said they were "all set". We're always happy to answer any questions and discuss projects with our client...

Services Offered

Chimney sweeping, repairs, reline or rebuild, masonry repairs, tuck pointing, animal removal, blockage removal, raincaps, dampers, all fuel chimneys, gas logs, gas inserts, waterproofing, snow removal.

Services Not Offered

Restaurant flue, dryer vents, air duct cleaning, cabinet making, tree removal and roofing

General Information
Free Estimates
Yes
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
5%
Emergency Service
No
Warranties
No