Mark DePasquale Plumbing & Heating Co
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
7% | ||
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0% |
I woke up on the Presidents' day holiday to find that we had no water in the house. I realized that the water had frozen in the pipes and once the room had warmed up one of the pipes had burst and was leaking. I called Mark DePasquale Plumbing and Heating and left a message. I received a call back in minutes. Mark was incredibly gracious on the phone and apologized that he did not have a truck available to send immediately. They had received 30 calls that day of burst pipes as the temperature had dropped well below zero over night.
I had been given a window when they could arrive and the truck actually showed up about 30 minutes earlier. They performed the repair quickly and efficiently, were thoughtful and polite, and charged a very reasonable price for an emergency service. I was concerned that I would have to go several days without water at the house but instead, it was only hours.
This is my first Angie's list review but I am so impressed with them I will use them every time I have a need and felt that such great service a professionalism should be praised.
(I can't evaluate the price above because I did not get estimates from others, but I believe it was good.)
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