Groundworks

John McLaughlin or w.e his name should be embarrassed on how he treats his customers and workers .

Just had ours put in, and it looks great. Our installation team ( Lenny, Terrence, and Manny ) were on time, friendly, hard working and meticulous. Lenny took time to explain things when I popped down and was very patient with questions while working incredibly hard. We have friends who literally live in a swamp who had Busy Dog a couple years ago and their system has worked perfectly. They were getting water in their basement several times a year-- now NOTHING. And I love the technology innovations by this company, the quality of the materials is top notch. Salesman Mike worked with us to set up the construction, he and their engineer came out several times to make sure they understood our tricky set up and worked to get the timing right for timing that worked for us

Super easy and fast service. Very reliable and easy to schedule.

I wrote this review on yelp and they responded with the accusation that I am a competitor. I am a family man living in the Taunton area that relied on this company not to try and rip me and my family off so I will repost my review here. John Mcloughlin came by to give a quote. He firstly charged us $1000 to run the tests and came back with bad results and a bill running into tens of thousands. Due to his terrible communication thankfully for us we found another company who completed the mould remediation for $2200 Busy Dog are scammers.

We have been customers of Busy Dog(Basement Technologies) for over 20 years. We had our annual cleaning of the French drain and 2 pumps. The technician was very thorough and professional. He took the time to clean all system components and even cleaned/dusted all of the electrical equipment.

We just had our annual service to our system, and as always service was performed by a great technician. From the booking of the maintenance to the day service I was well informed. I have been a customer for many years and I have never had an issue. Thank you! I highly recommend Busy Dog for your basement water issues.

Our tech, Corey was wonderful. Was cheerful, helpful and did a great job. Very professional. We would be very happy with Corey as a regular.

BusyDog (Basement Technologies) came for the annual cleaning of the french drain system and the the 2 pumps. The technician, Robbie, was very thorough and professional. He took the time to clean all system components and even cleaned/dusted all of electrical equipment. Been using them for over 20 years.

Robbie did a great job on the annual maintenance. Very professional and respectful of my property.

BusyDog (Basement Technologies) came for the annual cleaning of the french drain system and the three (3) sump pumps. The technician, Robbie, was very thorough and professional. He took the time to clean all system components and even cleaned/dusted all of electrical cords. To top it off, he left 9-volt batteries for each of the sump pump alarm systems. This had never been done by previous technicians.

We have been customers for over twenty years. Have always found them to be professional and reliable. Zaven came to our house late June, diagnosed the problem as a malfunctioning pump. He informed us that it was under warranty and there would be no charge for the pump. Great experience

Terrible experience with a french drain system. They installed the system and it has not prevented any water from leaking into our basement. They re-assessed the issue and provided another $20,000 estimate for additional work that would need to be done to "fix" the issue we already hired them to fix. We have gathered quotes from two additional companies who quoted work that has been done "incorrectly" and "inefficiently". They were unresponsive while our project was ongoing, always saying they would call back "tomorrow" and never calling, and also unresponsive to our calls and attempts at resolving our ongoing water leak issues. Would never hire again, and warn others not to hire them.

The servicing of my sump pump went well. Corey, the technician, was thorough and courteous. He shown me what he was doing which was helpful to me. He also reset the float switch so I would have maximum life of the pump.

1800BusyDog installed my sump pump years ago, and it's worked great. They've kept our house dry for a long time now. Archie just came this morning for the annual service. He was on time, efficient, and pleasant.

I highly recommend Basement Technologies 1-800-BUSYDOG. They installed our sump pump about 4 years ago and it has worked perfectly - no water ever. This year we were serviced by Jeff M and he did a terrific job! He arrived on time and did a very professional thorough job. Roberta C. Walpole, MA

Clemente arrived on time and clearly explained his appointment purpose. Clemente was very polite, professional, well versed in his job and was efficient, timely, and effective. We believe he is an excellent and personable BUSYDOG representative and very customer focused. Thank you. Roger & Mary Ellen T.

These guys are great. This past year with all the rain we have had it seems like my system has been running nonstop Last weekend the primary pump failed. The backup pump kept the basement from flooding so we weren't considered an emergency, but Jose walked me through a few things over the phone to try. Today Cody came, replaced the primary pump, and serviced the system. It is back to working great. Looks like I can expect about five years of life from a pump before they fail, but I live in a high water table area, so except for years with serious droughts, it works hard pretty much year round.

The technician Zaven was the best. He gave me information on my system(annual service) and what to do in an emergency. He listened and answered my questions. The service was done efficiently. We had water in the basement always with heavy rain. We haven’t had a drop in many years with Busy Dog!

On 2/14/24 Corey serviced our sump pump and was very professional and efficient! I would highly recommend him and Busy dog . Jackie Sproul

Everything went great. Corey was my tech and he was kind and helpful

The Busy Dog system has effectively stopped the moisture and puddling/flooding in our basement. Today, Clemente, the technician who came to do the annual maintenance on the system, did a professional job and patiently answered all of my questions.

Anthony from the Busy Dog Service Team came out for our annual inspection and was very professional and helpful, As usual this company exceeds expectations every time.

We have been customers for 10 years and are very pleased with the service we have received. We just had Jeff come out for our yearly maintenance. He was prompt, courteous, knowledgeable and professional. We would recommend BusyDog for your basement needs.

Jeff came to do the Annual Service of our system and I was impressed with his professionalism as well as his wonderful attitude and explained clearly what he saw and was about to do. In less than a hour, he had taken care of our system. It was a pleasure meeting him. Kudos to you Jeff!

I had my yearly check on my perimeter drain and pump. The job went well. The service tech (Jeff M.) was wonderful. He was thorough, polite, professional, and at the end of the service call he filled me in on everything that he did. He also was on time.