TREEWORKS

WE TAGGED ABOUT 10 TREES THAT WE WANTED REMOVED INITIALLY. JAKE SAID FOR $8000 INSTEAD OF $6000 HE WOULD "DO THE YARD RIGHT." WE AGREED KNOWING THAT THERE WAS A LOT OF WORK. THE WORK WAS NOT DONE TO MY SATISFACTION. THEY ONLY REMOVED HALF OF THE STUMPS. THEY DAMAGED AN OLD STONE WALL ON MY PROPERTY. THEY ALSO PUT A LARGE HOLE IN MY ROOF AND DID NOT TELL ME. WE FOUND IT WHEN WATER WAS POURING INTO OUT BEDROOM. THERE IS SIGNIFICANT DAMAGE. THEY WOULDN'T RETURN OUR CALLS AND HAVE NOT COME BACK TO FINISH THE JOB. AT THIS POINT, I HAVE GIVEN UP ON GETTING THEM TO FINISH THE WORK. I WOULD BE MILDLY SATISFIED IF THEY WOULD PAY FOR THE DAMAGE IN THE ROOF. THEY HAVE AGREED TO PAY AND WE ARE WORKING ON GETTING AN ESTIMATE. I WAS DISAPPOINTED IN THEIR WORK. I HAD HEARD WONDERFUL THINGS ABOUT THIS COMPANY FROM MANY OF MY NEIGHBORS BUT THEY DID NOT LIVE UP TO THEIR REPUTATION.

I GOT AN IMMEDIATE RESPONSE. JAY CAME OUT AND GAVE US AN ESTIMATE. THE HEMLOCK TREES WERE NOT LOOKED AFTER BY THE PREVIOUS OWNER AND JAY EXPLAINED HOW HE COULD TRY AND RESCUE THEM, AND ALSO TIDY THEM UP! THE LARGER SUGAR MAPLE WAS BLOCKING A LOT OF SUN FROM OUR FRONT GARDEN AND HE EXPLAINED FULLY HOW HE COULD PRUNE IT AND YET KEEP THE SHAPE. THE PRICE WAS GREAT AND WE DECIDED ON A DATE, AND THEY SHOWED UP. THE CREW WERE SO NICE AND HELPFUL AND THEY TIDIED UP AFTER THEMSELVES. I WOULD HAVE NO HESITATION TO RECOMMEND THEM, AND MY HUSBAND AND I WILL USE THEM AGAIN.

THIS IS THE SECOND TIME THAT I HAVE EMPLOYED TREEWORKS. BOTH HAVE BEEN AN EXCELLENT EXPERIENCE. IN THIS CASE, IT WAS SOMETHING OF AN EMERGENCY AND THEY RESPONDED VERY QUICKLY. THE TREE HAD FALLEN AGAINST A DECK AND WAS ALSO IN A VERY DIFFICULT PLACE TO WORK ON A STEEP SLOPE. FOUR VERY PROFESSIONAL WORKERS REMOVED THE TREE AND WERE KIND ENOUGH TO STACK SECTIONS OF IT AT THE TOP OF THE HILL FOR ME TO USE FOR FIREWOOD. THE RAPIDITY OF THEIR RESPONSE AND THE CAREFUL PROFESSIONAL JOB THEY DID WERE A REAL JOY. I GIVE THEM THE HIGHEST RATINGS.

THIS IS MY THIRD YEAR USING THIS COMPANY. HOW THEY FIT IN PRICE IS UNKNOWN, AS I AM VERY PLEASED WITH NEATNESS AND QUALITY AND CARE OF THEIR SERVICE. THEY CALL BACK WITHIN 24 HOURS.

DID A GOOD JOB ON THE TREES, BUT LEFT HUGE, DEEP RUTS IN MY LAWN FROM THEIR TRUCK.

THEY WERE MOST ACCOMMODATING ABOUT MEETING MY SCHEDULE AND RESPONDED PROMPTLY TO BOTH THE INITIAL REQUEST FOR AN ESTIMATE AND FOR THE ACTUAL TRIMMING. THE WORK WAS DONE VERY PROFESSIONALLY AND SKILLFULLY.

TO SUM IT ALL UP THEY WERE QUICK AND EASY. THEY DID IT IN ABOUT 40 MINUTES, INCLUDING CLEANING UP.

ALL PHONE CALLS WERE RETURNED PROMPTLY AND WITH COURTESY. THESE GUYS REALLY KNOW TREES AND DO EXCELLENT WORK. CLEANUP WAS IMPECCABLE. THEY WERE ALSO, REMOVING A LARGE TREE IN VERY CLOSE QUARTERS AND WERE BOTH EXTREMELY CAREFUL AND VERY SKILLED IN DOING IT WITHOUT CAUSING ANY DAMAGE WHATSOEVER. BILL SHEPPARD, WHO DID THE ESTIMATE AND SUPERVISED THE WHOLE OPERATION, WAS VERY COURTEOUS, PROFESSIONAL, AND A NICE PERSON.

FROM THE BEGINNING JAY WAS VERY RESPONSIVE AND PROFESSIONAL, RETURNING ALL PHONE CALLS WITHIN A FEW HOURS AND ANSWERING ALL MY QUESTIONS. THEY SHOWED UP ON TIME AND PERFORMED THE WORK EXACTLY AS SCHEDULED, THEY WERE FRIENDLY AND PROFESSIONAL WHILE DOING THE WORK, AND THEY LEFT NO DEBRIS OR TRAMPLED PLANTS BEHIND WHEN THEY WERE FINISHED, EVEN THOUGH THEY HAD TO GET THEIR EQUIPMENT IN AND OUT OF SOME TIGHT SPACES. QUICK BUT NOT HASTY, THEY REALLY DID A GREAT JOB!

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THEY CAME WHEN SCHEDULED, DID A THOROUGH JOB AND LEFT THE YARD CLEAN. VERY PROFESSIONAL AND PROMPT.