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Total Temperature Control
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Total Temperature Control, a complete, licensed HVAC contractor providing heating, cooling, and ventilation solutions for both residential and commercial clients in the Greater Boston area since 1990. We are dedicated to supplying high quality products and exceptional customer service which has earned us the Carrier President’s Award for 10 years. Our experienced team of engineers, HVAC technicians, plumbers, and electricians will design, install and maintain an HVAC system that meets your needs and your budget.
Business highlights
Emergency services offered
33 years of experience
Services we offer
Water and gas piping, bath and kitchen remodeling, boilers, chillers, fan coils, forced hot water heating systems, geothermal heat pump, hydro air & cooling. Free estimates for new air conditioning and heating system., indoor air quality testing, leak repairs, video drain inspections, water heaters replacements, water source heat pump
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.466 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 68% | ||
| 17% | ||
| 8% | ||
| 3% | ||
| 5% |
Showing 1-25 of 66 reviews
Maksim R.
Apr 2022
not sure how there are so many good reviews. the company does not stand behind their work and 100% satisfaction means nothing. After a bad installation, where coolant leaked multiple times, air in the gas line, defective pump, cracked condensation pipes , leaking rain in unsealed roof exhaust, gaps in newly installed ductwork. They told me to find someone else to service the system after I left a bad review.
Response from Total Temperature Control
"As we explained in response to your reviews on other platforms regarding your installation last year, we take feedback seriously and go through great lengths to meet our customers’ needs. We make every effort to please all customers but sometimes that is not possible. We made sure to set realistic expectations for your installation and communicated these clearly then fulfilled our agreed upon quote and contract."
Chuck B.
Jan 2019
They were on time. Neat and orderly. Ductless heat pump installation has been quality and service was quite on time. They were there when they said they would and got it done on time.
Response from Total Temperature Control
"Thank you for this review, [Member Name Removed]! We appreciate your feedback and business very much."
Gary W.
Jan 2019
Everything went pretty good.
Response from Total Temperature Control
"Thank you for the review, [Member Name Removed]! We appreciate you choosing Total Temperature Control!"
Jacob V.
Oct 2018
I had a pipe burst during the 2018 winter and called TTC for the emergency. The young lady Brianna sent someone out very quickly to my location even during a very busy time. They sent a plumber over the next few days until my baseboards and pipes were all replaced and the heat was back up and running. Very quality work in a very busy time of the year. Thank you TTC!
Response from Total Temperature Control
"Thank you for this great review! We love hearing from happy customers and are so glad to hear you were satisfied with your service."
Tobey G.
Jul 2018
I would like to highly recommend the Total Temperature Control team. Back in November 2017, our tenants experienced a heating outage in one of our furnaces. After the TTC team visited, they found that this particular heating unit needed replacing. After being walked through the condition of both units in conjunction with the wisdom of John and his team, we decided to replace the existing units with the latest Carrier models. Throughout the process, John, Amele and Brianna Ambrosino, David Pereira, and Steve Matarazzo, along with the other team members who diligently worked on the systems provided comprehensive information, quick and efficient communication about the projects, and professionalism when we spoke with them via phone from overseas or our tenants did at the house. We appreciate that the project would take some time and that their main interest was in doing it correctly the first time. Since the initial timing was during the start of winter, the heating was addressed first and completed quickly. The air conditioning was done last and eventually activated just before the heat of summer began. Finally, when we checked on the property from overseas, John took the time to walk through the project to finalize. A big thank you to everyone at Total Temperature Control.
Response from Total Temperature Control
"Thank you for this wonderful review, [Member Name Removed]! We are so glad to hear you are happy with your heating and cooling system. We appreciate your business very much!"
Sithu M.
Mar 2018
Not so good but not too bad
Response from Total Temperature Control
"Sorry, [Member Name Removed], it appears you must be referring to a different company as we do not clean gutters and we do not service Attleboro (we are in Wakefield)."
Mark H.
Jan 2018
Excellent professional work
Response from Total Temperature Control
"Thank you for taking the time to review us! We are glad you are satisfied with our service!"
Morrill R.
Sep 2017
.
Response from Total Temperature Control
"Thanks for the wonderful review!"
John B.
Sep 2017
Everything went very well from the initial contact and scheduling to the actual work being performed. The service technician arrived right on time and was friendly and professional. I found Total Temperature Control's pricing to be a bit higher compared with several other companies that provided a quotation, but I tend to believe that you generally get what you pay for. I will continue to use this company in the future and would recommend them to others for central air service.
Response from Total Temperature Control
"Thank you so much for taking the time to review us. We make a point to train our technicians thoroughly and use high quality products to ensure the best results for our customers. We appreciate the positive feedback, and always happy to hear that our customers are satisfied with their service. We are confident that your money was well spent! Thanks for choosing Total Temperature Control."
Pam S.
Aug 2017
I had good experience.
Response from Total Temperature Control
"We appreciate your business and are very happy to hear that you were satisfied with the service provided. Thanks for the 5 star review!"
Colin M.
Jul 2017
Showed up right on time. Was never trying to make a sell. Very trustworthy.
Response from Total Temperature Control
"We love to hear this sort of thing from our customers. We are so glad you were happy with our service. Thanks [Member Name Removed]!"
Tom B.
Feb 2017
Total temperature came out, diagnosed the problem and went to get a new one (simple dial type which it was replacing) to fix the problem. I let them into the unit, opened up the basement bulkhead and asked how I should pay. On a prior visit they took a credit card for the charge. I also asked for a copy of the bill to be emailed to me. I left the job site after discussing payment options. This unit is rental property & I assumed they didn't need me around any longer. Over the next few days I looked for a bill and/or a charge to my account. Not seeing one, I thought perhaps this was because they had been there in July for a thermostat issue and that they did this one at no charge. Almost two and a half months later, I saw a charge to my business account from them. I still had not gotten a bill. After multiple phone calls to the company and then speaking at length to the owner, they decided to reverse the October charge. I would have been happy with splitting the bill on the 2nd visit, but they rescinded The entire 2nd bill. That was way more than I was asking for, they want their customers to be happy with the work and went way above and beyond what I had asked. That was really impressive. I will use them again.
William C.
Jun 2016
unknown
Response from Total Temperature Control
"Thank you, [Member Name Removed], for taking the time and posting a review."
Catherine B.
May 2016
unknown
Response from Total Temperature Control
"Thank you!"
William D.
Feb 2016
When our Furnace went , they had given us an estimate earlier in the year in anticipation of replacing it. They honored the estimate, and did the work in one day ! Great team of people , and always provide top notch service so no worries develop!
Response from Total Temperature Control
"Thank you!"
James C.
Feb 2016
If the tech was there 20 minute, that was a long time, plus he had to leave and go to Home Depot for an air filter. From the info I got from the tech, it was more visual then anything, and a check list on what was actually done would of been appropriate. Next time I will go on YouTube,then call a heating contractor if needed.
Response from Total Temperature Control
"We’re sorry to hear of your issue. Please know that all of us at Total Temperature Control are committed to your satisfaction — to the point of offering a 100% Guarantee on our services, no questions asked. After reading your comment, we checked the GPS logs on all of our trucks. We have been unable to find any record of a visit to you (or to Home Depot for that matter). Are you sure you have identified the right company? Sometimes we are mis-identified as a different HVAC contractor. Please know that if ever one of our customers has an issue, we will work quickly and diligently to rectify it. Feel free to call me directly at 781-224-2400."
ALFRED S.
Jan 2016
Exceptional work, highly professional and responsive
KURT H.
Jan 2016
We used them since they're an authorized service provider for our AO Smith water heater. The heater is only months old, so we went with them even though they're located a bit far from us. The tech was great. He used the minimum billable time, 1 hour. He showed me the back pressure reading indicating that something was clogging the vent pipe (which is ~20 ft long). We went outside and he showed how rainwater was able to enter the vent, and fixed it so that would stop. He said that he could also try to clear the pipe of water, but he'd be doing it at the $175/hr rate with no guarantee of success, and explained how I could do it myself. I chose the latter, bought a wet vac for < $100 and it took me about an hour to clear it.
Response from Total Temperature Control
"[Member Name Removed], thank you so much for your positive review of Total Temp. We strive to provide the best quality service to all of our customers and we appreciate when it is noticed. Please call on us again for your hvac needs."
CJ K.
Sep 2015
I've used them before and they've been great, but after this tune-up we had lots of uneven heating in the house. They came back to try and balance the heat and it took a long time and then we were charged for extra time. Ultimately it was resolved but it was a long process. I'll use them again, but request the person we've had previously and not the technician who came out to us last year.
John C.
May 2015
Great service. Very professional. Showed up as scheduled and did a great job. Very happy customer here!
Response from Total Temperature Control
"- Thank you so much for your positive review of Total Temp Control. We strive to provide the best quality service to all of our customers and we appreciate when it is noticed. Please call on us again for your hvac needs."
Tom B.
May 2015
unknown
Response from Total Temperature Control
"Everyone at Total Temp is grateful for your positive review of the service we provided to you recently. We are proud to be able to provide top-notch service to our customers. Thanks for taking the time to note your experience with us on Angie's List."
Joseph G.
Dec 2014
I called for a gas furnace maintenance and got an appointment in 1 day. They said that they will call me before the person came but did not call me. When they called me, the technician was already at my house and I was at work. He was kind enough to wait 30 min for me to drive home. The maintenance went well, and finished in around 30 min. It was concise and he did not try to sell me upgrades or changes (even though the furnace is very old). I will call them again. Excellent service and very professional. I used the Angie's list coupon
PATTY B.
Aug 2014
unknown
Response from Total Temperature Control
"Thank you for your review"
John O.
Aug 2014
....
Response from Total Temperature Control
"Thank you for your review"
Pam S.
Aug 2014
I had an excellent experience with them. When we had the service call, they were her in about an hour and a half. They have done excellent work every time. The people were nice deal with. I recommend them to anybody. They were great. I have been very pleased with their response. We only had one service call and they were great.
I thought the pricing was reasonable.
I thought the pricing was reasonable.
Response from Total Temperature Control
"Thank you for your review"
Licensing
State Contractor License Requirements
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FAQ
Total Temperature Control is currently rated 4.4 overall out of 5.
Total Temperature Control accepts the following forms of payment: CreditCard
No, Total Temperature Control does not offer free project estimates.
No, Total Temperature Control does not offer eco-friendly accreditations.
No, Total Temperature Control does not offer a senior discount.
Yes, Total Temperature Control offers emergency services.
No, Total Temperature Control does not offer warranties.