Bill's Lock & Key
Services we offer
Keys, Locks & Repairs
Reviews
4.912 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-12 of 12 reviews
Erin K.
Sep 2016
Perfectly. On time, polite, professional, friendly, very reasonably priced.
Kristin M.
Feb 2015
They did a great job. They were friendly and easy to work with.
IVAN C.
Sep 2014
Kevin was very responsive from the start. We were moving to a new home and wanted the home re-keyed. He arrived on time and went right to work. He re-keyed 4 doors. He was professional and efficient. The keys turn like butter, so smooth! Thanks!
Paul C.
Aug 2014
Kevin was recommended by our new neighbor and definitely lived up to the billing. He first came by on a Thursday when movers and other service people were still filling the house. Kevin worked with me to assess our situation and determine the extent of work needed. He was very laid-back and super-professional, explaining different options and recommendations.
Before Kevin did his work, our locks of course needed to be changed as we were new owners, but there were other imperfections -- for example, I could not lock the bottom lever lock first, and then the deadbolt, from the outside due to slight misalignment of the strike plates, and the bolts didn't have room to fully engage due to shallow depth in the depressions in the frame. And the keys were a bit sticky in the locks. I expected a somewhat difficult procedure and was glad to be proven wrong.
Kevin came back the next day (again amidst the otherwise chaotic just-moved state of our house) and quite rapidly and efficiently set everything right. He fixed both doorjamb settings to properly engage, re-keyed all the locks, and smoothly got us all sorted. Kevin shared his work as he was finishing, having me engage and test the locks to feel the difference.
The only thing smoother than Kevin is the locks themselves. They are simply buttery. Nice work.
Before Kevin did his work, our locks of course needed to be changed as we were new owners, but there were other imperfections -- for example, I could not lock the bottom lever lock first, and then the deadbolt, from the outside due to slight misalignment of the strike plates, and the bolts didn't have room to fully engage due to shallow depth in the depressions in the frame. And the keys were a bit sticky in the locks. I expected a somewhat difficult procedure and was glad to be proven wrong.
Kevin came back the next day (again amidst the otherwise chaotic just-moved state of our house) and quite rapidly and efficiently set everything right. He fixed both doorjamb settings to properly engage, re-keyed all the locks, and smoothly got us all sorted. Kevin shared his work as he was finishing, having me engage and test the locks to feel the difference.
The only thing smoother than Kevin is the locks themselves. They are simply buttery. Nice work.
Michael D.
Mar 2014
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Peter M.
Dec 2013
Kevin did an excellent job! When I called I told him that I needed to have the work done that day. He said that he would try to fit me in because they had 9 other jobs and he did. He came on time and in the time window that I had asked for. I had 5 locks rekeyed and one replaced (the old one was about 70 years old) and he charged me $225 and I thought that was reasonable. This was the first time I have used the but will definately use them again.
Sheri Z.
Apr 2012
They're very responsive. If you call with any kind of a problem they're out within same the day! It's just great place.
Thomas S.
Dec 2011
They charged $85 for the visit, and $100 for the lock. They were recommended by our real estate agent. They did a nice job. They showed up when they said they would.
SUSAN S.
Nov 2011
Terrific--lock works well and the keys he made are flawless.
Brian F.
Jul 2010
Great service. Arrived on time, worked very quickly. I would highly recommend them and use them again without hesitation.
Craig M.
Oct 2008
The locksmith who came was on time and finished the job very quickly. If we ever need another locksmith, we'll start with Bill's.
SHARLENE F.
Oct 2005
I WAS SURPRISED HOW QUICK THEY WERE.
Licensing
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FAQ
Bill's Lock & Key is currently rated 4.9 overall out of 5.
No, Bill's Lock & Key does not offer free project estimates.
No, Bill's Lock & Key does not offer eco-friendly accreditations.
No, Bill's Lock & Key does not offer a senior discount.
No, Bill's Lock & Key does not offer emergency services.
No, Bill's Lock & Key does not offer warranties.