We have worked with Jerry and Vineyard Caretakers for 5 years now, and it’s been a flawless and beneficial relationship since the beginning. Jerry is attentive, responsive, helpful, proactive, easy to work with, easy to communicate with, and personable. This property was our very first on the island, and Jerry was key to making the transition simple and enjoyable for us. He has exceeded our expectations as a caretaker and become a trusted friend. We whole-heatedly recommend Jerry and Vineyard Caretakers for your island property management needs.
Description of Work: Caretaking and property oversight for our vacation home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
therese F.
09/2016
5.0
property management
+ -1 more
I receive frequent updates including pictures regarding how things are going. On several occasions, they were able to notify me quickly regarding water in the basement as well as a tree coming down in a storm. They arrange and coordinate appointments to meet my vendors (i.e. landscaper, pest control etc.) at the house. This is very helpful as it saves me the time and travel of having to go to the house myself. What is important to note is that they also take care of my renters during the busy season. For example, once when the central AC broke down, they answered my renter?s call right away and the issue was quickly resolved. Another time when the fire alarm went off at 3:00 AM in the morning Jerry, the owner of Vineyard Caretakers, was there with the fire department and Police to make sure everything was okay. My renters were very happy to see him at the house that early as they almost slept through the alarm. It is just another example of how Jerry and Vineyard Caretakers staff care about their clients. They treat people like family rather than just another number. Vineyard Caretakers is the best decision I made regarding my home. I look forward to many more years of doing business with them.
Description of Work: I just wanted to take a moment to say what a pleasure it is to work with Vineyard Caretakers. It is a company that is based on honesty, service, and most of all loyalty. I know this first hand, as I have been lucky enough to be a customer of theirs for several years. Living off island, Vineyard Caretakers is my ears and eyes regarding my Oak Bluffs home and property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Barbara B.
09/2016
5.0
property management
+ -1 more
We've been working with Vineyard Caretakers for several years. They are responsive and professional... we hear from them every week like clockwork! If something's not right at the house, we get a picture and a text ASAP. Service providers recommended and managed by Vineyard Caretakers are responsible and reasonable. We have recommended Vineyard Caretakers to many people, and will continue to do so.
Description of Work: Performed regular weekly check on our home. Also deals with issues as they arise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Contact information
145 Sandpiper Lane, Unit #10, Vineyard Haven, MA 02568
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Service Categories
Property Management
FAQ
Vineyard Caretakers is currently rated 5 overall out of 5.
No, Vineyard Caretakers does not offer free project estimates.
No, Vineyard Caretakers does not offer eco-friendly accreditations.
No, Vineyard Caretakers does not offer a senior discount.
No, Vineyard Caretakers does not offer emergency services.
No, Vineyard Caretakers does not offer warranties.
Contact information
145 Sandpiper Lane, Unit #10, Vineyard Haven, MA 02568