I have over 30 years experience in the floor covering business. I am a master installer and I install every job and go over all details of the install with you the customer when measuring the job.
A while back I was stupid enough to leave an opened bottle of GooGone on my best carpet while using it to clean some tape residue off a chair. Naturally, it was in the center of the rug, and it tipped over spilling about an ounce of it into the carpet. I did manage to sop most of it up and prevent a permanent stain. Panic turned into relief. Three days later I notice ripples in that one area. It looked awful, I had to try to see if it could be stretched back to normal. I went online to find someone and decided to give Angi a try since it wasnâ t costing me anything. They told me I would be receiving calls within a day or so from local people of whom they support their work. They were telling the truth, I received at least 3 calls from people who appeared professional and helpful, 2 being from 30 mins. out of town. Kevin of KC Professional Flooring was the first to call but had to leave a message when I couldnâ t answer the phone. Before I could call him back, I received another call from someone who, at the time, was nearby and could stop by without a service call fee. He was excellent in his service to me, offering his best, honest advice about the damage done to the carpet, but felt he couldnâ t repair it. The GooGone is a solvent, and while I got the stain out, over those 3 days it ate away the lamination underneath. I was in a lot of despair at that time and felt it was a hopeless situation. Out of desperation I decided to return Kevinâ s call and see what he thought. Always get a second opinion, right? Kevin answered the phone, and after a short explanation, he knew exactly what it was and said he could repair it. I was thrilled to hear that. Within an hour after his arrival, he and his assistant had the carpet fixed as good as new for not much money. He did a fantastic job. I even had him re-stretch another carpet in the house. Before he left, he also replaced (3) hardwired smoke detectors for me and repaired a damaged stair. All for a very reasonable price. I canâ t recommend KC Professional Flooring (and Angi) enough for the work they did for me that day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$300
Marc S.
11/2023
5.0
Jim from Advanced Carpet did a fantastic job! He was able to work my project into his schedule and he had me fixed up in no time. He had every tool under the sun, and even tolerated my stupid questions while he was working. He was able to stretch two rooms (to take a few “wakes” out of the carpet). It looks brand new now. I could not be happier. SUPER friendly and “knowledgeable”. I highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Todd B.
10/2023
5.0
Fast service and excellent communication.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$550
Keith U.
01/2023
4.0
Worked well with our schedule
Rating Category
Rating out of 5
quality
4.5
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Joel K.
03/2022
5.0
Jim called me very quickly and indicated he was available that afternoon to come take a look. He arrived promptly and gave me a price and was able to take cake of the carpet stretching immediately. I also have agreed with him on a price for two additional jobs that he has put on his schedule. Does great work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$100
Kelley C.
11/2021
5.0
Great experience. Jim was easy to work with and did a great job. He worked with us on scheduling. Professional, prompt, and does excellent work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$6,000
Raj R.
11/2021
5.0
Jim did an amazing job with stretching the carpet in 4 different rooms. He was very flexible and professional. I highly recommend his services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Sarah F.
08/2021
5.0
Jim was great! Showed up, brought samples, prompt and very fair estimate. Scheduled the job, answered every question we had and completed the job ahead of schedule. A true professional, who takes pride in his work! He went above and beyond to fix our squeaky floors too!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,700
David H.
06/2021
5.0
Jim installed carpet in 4 bedrooms. He is a complete professional: courteous, works with special requests, and excellent craftsmanship, and very competitive quotes! He worked with me on installing carpeting on hardwood floors with minimal marks in the hardwood. I was very impressed with the results! Very highly recommended!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jess W.
12/2020
5.0
Jim was great! He was so respectful of our time and our house while we both were working from home while he worked. Great price for great work. He even made sure to fix as many of the creaks in our floor before putting the new carpet on.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,700
Diane G.
10/2020
5.0
Jim is a real professional, did the job 2 days after we first spoke, and did a great job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ian W.
10/2020
5.0
Very happy with the carpet and the installation. Jim is the consummate pro, all-round nice guy and I would highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$4,900
Raynie S.
07/2020
5.0
Jim was fantastic! This was the best home improvement project I've ever been through. Jim was highly responsive, professional, reasonably priced and the quality of his work is excellent. He also went the extra mile, securing any loose floor boards and removing all squeaks! I would enthusiastically recommend Advanced Carpet Installations to anyone. Thank you!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dale P.
07/2020
5.0
After much research for carpet installers, I contacted Advanced Carpet Installations through Home Advisor. Jim promptly returned my call and scheduled an appointment. His quote was quite reasonable, and he explained in detail the process for installing the new carpet. Jim was professional, friendly and informative, and it was obvious that he takes great pride in his work. He is extremely conscientious and respectful of your furniture and personal belongings. Jim completed my carpet installation in less than two days without a helper. 528 SF of carpet was replaced including stairs, and I am delighted with the results. On a scale of 1 to 10, Advanced Carpet Installations deserves a 12. However, the highest rating that Home Advisor has is 5, so that will have to suffice. From the initial contact to completion of the job, the service was outstanding. Jim worked quickly and efficiently. He is honest and trustworthy and just an overall nice guy, I believe that you would be extremely pleased utilizing Advanced Carpet Installations for your flooring needs. I would hire Advanced Carpet Installations again without hesitation, and I highly recommend their services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David S.
02/2020
5.0
Would hire this company 100/100 times. Work was done quickly with amazing quality. Thank you
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara M.
11/2019
5.0
Ten stars! I called Advanced Carpet Installations when the company who actually did my install would not help me. Jim returned my call very quickly and offered to come down the following day with his son to look at the carpet. Jim evaluated the area of wrinkled carpet, indicated that it could be fixed, quoted me a fair price and did the job the same day. Jim and Justin were meticulous in their work, carefully moved furniture and did a superb job of re-stretching the carpet, which now looks fabulous! I highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
dave M.
10/2019
5.0
Great job! They showed up on time, very respectful of furniture/personal belongings etc..
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
gamal s.
10/2019
5.0
They are very good experienced people they did the job very fast and very professional
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Corneliu P.
09/2019
5.0
We just replaced a portion of the carpet in our house, 700 sq ft including stairs. James with his son help did everything in less than two days and what a wander full job they did. The whole process, from choosing the carpet - samples were brought to our house few times at our request - to the estimate - very competitive against two other contractors - to preparation, installation and finally cleaning, the process went smooth and the work quality is excellent. It made my wife truly very happy!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Yogesh P.
09/2019
5.0
They did the job very professionally and the carpet they installed was also of a high quality. Very happy with my overall experience. Highly recommend this company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
bill S.
08/2019
4.5
Good experience with Jim stretching carpet after some initial failure to communicate
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
3.0
Yes, I recommend this pro
Gary W.
04/2019
5.0
I thought I could buy a piece of carpet for our sun room and put it down by myself, big mistake, Jim came right over after I called and saved my sorry Axx before I made a big mess of it. He had the carpet installed for me in no time and at a great price. You just don't find service like that anymore. He's got my 5 Stars and my recommendation !!!