
Roofing Doctor
About us
Family operated professional business, with personal touch to every customer and job. 15 employees. Owner-Sergei, does estimates himself. ESTIMATES ARE FREE! Cost is determined by the job. Award winning. Our Goal is to build a long term relationship with client on high quality performance of the job. If you chose us once, we want to hear from you again!
Business highlights
Services we offer
Commercial & residential roofing. Second location of: 2603 G. A. R. Highway Swansea, MA 02777
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 0% |
"Thanks for the review, [Member Information Removed]! We so appreciate that you chose Roofing Doctor :)"
"Thanks for the review, [Member Information Removed]! We so appreciate that you chose Roofing Doctor :)"
"Thank you so much for the detailed review and the recommendation!"
"Thanks for the great review, [Member Name Removed]!"
"Thank you, [Member Name Removed]! Glad you were satisfied :)"
"Thanks for the great rating!"
My wife and I searched Angie's List and found a few contractors. The Roofing Doctor was the ONLY one who came out when they said they would. Sergei was great. He presented us with a list of everything that needed to be done. His list matched up with the list we had from our house inspector who came out prior to us calling contractors. Sergei gave us an estimate good for 30 days. We spent (or wasted) that time trying to get other contractors to come out. No such luck. One guy did come out... then blew us off. Day 29 we went to their office in Swansea, MA. Sergei and Igor took us through all the steps of what was to be done.
When the time came for them to work on the house... WOW. They were there at 7am and worked til about 6pm every day. At the end of each day they cleaned up everything. Very neat.
Basically, they built us a new roof from scratch. They put a 1/4" pitch to the roof so rain would roll off the roof, instead of forming a pond. They also repointed our chimney. It was a crumbling mess, now it looks brand new. All this work took about 4 days.
As for the ceiling repair, Paul came and replastered and repainted the whole thing by himself. This took about two days.
We are very, very happy with Sergei and his team! Cannot recommend them enough! Thank you!!!
"[Member Name Removed], it was a pleasure working with you! Thank you for the thorough and kind review!"
"Thanks for the review, [Member Name Removed]! Great working with you :)"
Most important, we've had storms with 2-3 inches of rain since work was done and no leaks!
It's always hard to get ahold of them, and the owners always blame each other for failures to return calls. Once hired they showed up on time, did the job in one day for a very competative price. So far - A+
A couple of weeks later they sent someone to do the last bit - put up flashing on the dormer roof. The job wasn't done right, they left a big gap in the corner. There was a total, absoluterefusal to call back or in any way follow up to our calls about this problem. It's hard to get them to respond before the job, afterwards, forget it. Dozens of polite calls ignored. The warranty they offered suddenly was in the same category as the flashing problem - ignore, ignore, ignore, ignore, ignore. Make sure you get everything done to your satisfaction before you pay them, once they have your money, you're dead to them.
"Good evening [Member name removed], It is unfortunate to hear that you had such a troublesome experience with your roofer. But we think there is a mix up-- The Roofing Doctor didn't do any projects at this address. Perhaps you mistook our company for the Roof Doctor. Either way, we hope that your future experiences with any type of contractors are much better than your previous ones. Best wishes and God bless you, The Roofing Doctor"
everything was well done
I highly recommend this roofing contractor
Licensing
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