FiOS

went very well-accomplished goal..took a fair long time.

It has not happened often but each time they have done an excellent job.

Works very well with no problems

Salesperson came to the door since they had just finished bringing FIOS to our street was currently using and hating Comcast.
Couldn't sign up fast enough. Got a great deal...free gift card.
Made the appointment...they showed up on time, were professional and pleasant.
Made sure that everything worked correctly before leaving.
SO HAPPY to have FIOS! So much better!

I'm upset about some of the channels. I've been satisfied with the voice-mail. Overall, I like them. Their prices are average. The quality of their service is excellent. It's never been down, and they're available 24 hours a day. When they did the installation, they were on time. They are very responsive. My overall experience with them has been good.

The quality of the service is good and we will continue our service through Fios.

They are like any big company. If I need to call them, I am on hold and get transferred two or three places. I have been trying to get them to disable my call waiting, and it is still not finished.

II wanted to lower my cable bills like any everyone else. I had Comcast Tv and Internet which was very expensive and Vonage phone service which I was very happy with and was very reasonably priced . It had great Features -like an online Dashboard/ Simultaneous ring (To My cell) and more. All of which were very easy to set up online

I unfortunately took advantage of the Holiday Promotion and signed up for the triple play . The phone features manual is a night mare to read . The do not have simultaneous ring. You have to do all the programming on your phone and some features that they market , no one knows how to set up e.g.. "Call Forwarding Busy/Line/Do not Answer ", no really knows what it means. I spent a inordinate time with customer servcie and live chat .

Needles to say I am switching back to Vonage today!

PS: Comcast phone features were also very poor when compared with Vonage

This is sole based on the fiber optic cable. If they are doing to fiber optic that means your telephone comes off the copper wire system. That means your phone is on battery backup if you lose power. It gives you 8 hours of phone service if the power does go out. On the plus side the INTERNET service is very fast but the email base is not the greatest. The television experience is beautiful. I have had it for almost two years. They have a 24 hour phone support.