Stone Wall Designers Inc
About us
Stone Wall Designers is a hardscaping and landscaping design company servicing New England for over a decade. Our passion is creating great designs for your front and back yard projects. Our expert installers are trained in the highest quality innovative systems. Our improvements to your outside living environment will exceed your expectations. We are a certified installer for all the top paving systems.
Business highlights
23 years of experience
Services we offer
Masonry, engineering, hardscape design, landscape lighting & lawn irrigation., outdoor living, tree services
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.45 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 80% | ||
| 0% | ||
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| 20% | ||
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Showing 1-5 of 5 reviews
L S.
Mar 2016
After completing new steps I asked again and again in text messages for Ezra to replace my grey painted railing. He replied at least six times that he would be there next week or soon. He didn't act for six months and when he finally did he wanted $250 more to install my railing. He had not mentioned that before in all our conversations. I had no choice than to except because he said he would be responsible if the granite steps cracked. Then he said my railing wouldn't fit and it had to be altered for $500. Alternatively, he would make an additional railing for the other side and alter the existing one for $700. The railings would be professionally painted in a paint booth and would look like new. I have screen capture of text messages to verify our correspondence.
When he finally came to install the railings they were painted black instead of grey with extra details that doesn't suit my house. I told him to stop installing because they were the wrong color. He wouldn't admit he made a mistake but reluctantly took them back to change color. He wanted half payment for $350. He returned a couple of weeks later to install the railings and I paid the balance $350. Later that day when I had a chance to inspect I noticed the top and bottom rails were different lengths. The bottom rail was over an inch too short and he used a huge bolt to fill the gap to attach to house on both left and right side. The paint had drips and bobbles and clearly not painted in a spray booth. Cement was spread over my new granite steps. I haven't been able to clean off the gobs of cement. I stopped payment on the check. He went berserk and threatened to cut off the railings if I didn't pay him. I have many texts selecting his anger.
Overall I found him to be unprofessional. The $9000 I paid him he wanted in small checks so he could cash them and hide income from IRS. He said he would give me a deal if I did that. I asked him to make repairs but he insisted in rebuilding not repairing. I do not recommend using him.
When he finally came to install the railings they were painted black instead of grey with extra details that doesn't suit my house. I told him to stop installing because they were the wrong color. He wouldn't admit he made a mistake but reluctantly took them back to change color. He wanted half payment for $350. He returned a couple of weeks later to install the railings and I paid the balance $350. Later that day when I had a chance to inspect I noticed the top and bottom rails were different lengths. The bottom rail was over an inch too short and he used a huge bolt to fill the gap to attach to house on both left and right side. The paint had drips and bobbles and clearly not painted in a spray booth. Cement was spread over my new granite steps. I haven't been able to clean off the gobs of cement. I stopped payment on the check. He went berserk and threatened to cut off the railings if I didn't pay him. I have many texts selecting his anger.
Overall I found him to be unprofessional. The $9000 I paid him he wanted in small checks so he could cash them and hide income from IRS. He said he would give me a deal if I did that. I asked him to make repairs but he insisted in rebuilding not repairing. I do not recommend using him.
Response from Stone Wall Designers Inc
"Hello [Member Name Removed], I would like to apologize for not meeting your expectations on the railing part of our last project, I have been fair with you on everything that I wrote on the contract with you on the landscaping project, and on the Railing part of it, I have records on my texts suggesting you to find an Iron [Member Name Removed] and you insisted on having me do it, so please understand and be kind to remove this bad review out my profile. I am not a bad contractor I have been around for almost 15 years, and all of my customers are very happy 100% pleased with our work. with you putting a stop payment on the last check I am paying out of my pocket to have done the railing work for you. Sincerely, Ezra."
William W.
Apr 2015
unknown
Anthony K.
Dec 2014
Ezra was great to work with. Very accommodating. All the guys worked very hard and the wall came out great. Price was reasonable.
Brian C.
Nov 2014
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Odehita R.
Jan 2013
Overall they were excellent, they worked start to finish with no interruptions. I highly recommend them to everyone.
Licensing
State Contractor License Requirements
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FAQ
Stone Wall Designers Inc is currently rated 4.4 overall out of 5.
Stone Wall Designers Inc accepts the following forms of payment: CreditCard
Yes, Stone Wall Designers Inc offers free project estimates.
No, Stone Wall Designers Inc does not offer eco-friendly accreditations.
No, Stone Wall Designers Inc does not offer a senior discount.
No, Stone Wall Designers Inc does not offer emergency services.
No, Stone Wall Designers Inc does not offer warranties.