Rocha Pro Painters Inc

The purpose of this review is to warn others about this company. We hired them to remodel our bathrooms, paint our fireplaces and fireplace covers with fire- rated paint, and to to refinish our bathtub and showers by using epoxy paint. This “professional” painting company painted everything with wrong paint. They used door, trim, and cabinet paint to refinish our tub and showers instead of epoxy paint (Please see photos). They painted our fieplace and fireplace covers with acrylic paint. When we caught them with the wrong paint they said that they can strip the paint and re-paint it for us. When they stripped the paint, they over stripped it and caused irreversible damage to our 2 showers, tub, fireplace covers, and fireplace marble. They admitted to fault, but their solution was to replace $3000 custom fireplace screens with $350 screens from Amazon that didn’t fit. Mind you that we have 2 custom fireplaces (2x $3000/cover) that they destroyed in different areas of the house. Moreover, they told us to use tape to fix a 3 inch crack in our tub that they destroyed. We weren’t happy with their solution so we made a claim to their liability insurance company. They started lying and said that they didn’t do the damage. However, their liability insurance performed an investigation and admitted that Rocha Painters caused the damages, but that their insurance company’s policies state that it doesn’t cover the items that Rocha Painters destroyed. It is documented by their insurance company that they are responsible for $30,000 worth of damages to our house and their liability insurance will only cover about $4,000 of the damages (please see proof with letter written by their insurance company). We are furious as this has been going on since April of this year. In addition to this, when they were here painting, they failed to use drop cloths, and spayed black paint everywhere including our white marbled fireplaces and brand new subflooors. Please see photos. Moreover, their crew made themselves at home and used our microwave to heat up their lunches without even asking for our permission. They just walked up to our kitchen and each one plopped their lunches inside our microwave and began heating away. Do yourself a favor to avoid the headache-please reconsider the importance of your peace of mind and do not hire this untrustworthy company. They have no integrity and disrespects their customers’ homes. Most importantly, they carry minimal insurance that will not cover the damages they make to your house.

Painters did a good job, however they had to be called back to fix a couple of imperfections. This is probably the norm. They returned promptly and the job was completed in a professional manner. I would hire again.

It went pretty good. They did what they supposed to do. They were very responsive and professional.

It was very good. They were very professional, they went above and beyond as far as the quality, and dependable.

Everything was very good. They were responsive and they got things done quickly and efficiently.

It was wonderful. They were clean and organised.

It was awesome. They were professional, trustworthy, they got the job done efficiently and effectively, and they were quick.

Richard Pro Painters were recommended to us by a previous customer. We were very pleased with the work performed by Junior and his crew and I highly recommend them. Grade A performance across the board for this company. Will call upon them in the future.