FORCED AIR SYSTEMS INC

The repair went well. A part had to be ordered. The contractor returned as promised and replaced the part and cleaned the furnace,

Forced air was great! I called on a Sunday and spoke with someone immediately and within 10 minutes the tech had called me to say he had 2 other jobs but would call at lunch with a better estimate. He did just that and was there shortly after. The technician was very knowledgeable and courteous and did a nice job explaining the problem and the options we had. We decided to wait until Monday morning to get the part replaced. Once again he said he would call me at 7:30 and they did just that. I then got a text confirmation with the scheduled time and another text so I could track the tech on his way to the house. They even wore booties in the house. I was very impressed with every interaction.

Strong burning smell was coming from heating system early New Years Day. Called around trying to get someone to come check out the system without much luck. James not only returned my call but scheduled to come out later that day to check the system. He arrived on time and was able to access the system quickly. He needed a part that he didn't have in his truck and also wanted to check out the warranty situation since the home is less than 2 years old. He went above and beyond to address the issue and get the system back up and running in a timely fashion. Customer service goes a long way and he now has a customer for life.

I could not be happier with the furnace and the professional installation. Crew arrive on time and did a great job. Coordination between Forced Air Systems, the plumber and electrian was flawless. I plan to hire Forced Air Systems again in the Spring to install central air.

Excellent!!! I actually called 4 placed early this week. None of them called me back. I called Forced Air Systems last night around 6pm and they called me by 9am this morning. Said they would be here today between 12-2 and they showed up right on time. Anthony Bobeck was very professional and know exactly what was wrong. He was in and out of here in 50 minutes.... Tops. Should I ever need HVAC again I will 100% call them and ask for Anthony to do the service. Lastly, I am in the construction industry so I am even tougher on grading.

Forced Air had done a few service calls for my heating and A/C units, but the big job came last month when our furnace quit. Jack was very quick in finding a solution that would allow us to get an energy efficient furnace (there was concern about how to do the ventilation, but he found a way that did not involve coring through cement which would have added to the cost). Since we were getting the furnace replaced we also decided to go ahead and install the steam humidifier that we had purchased from another HVAC service provider (who had not installed it correctly). Jack and his team were always professional, and the work was done in 3 days. I also spoke with the plumber and electrician who came by to do their piece of the work and they had nothing but high praise for Jack and the team at Forced Air. Jack makes sure that the work is done right and he came by after everything was installed to go over the systems with me. We won't be using anyone else!