Hill CraftsMen LLC

Overall assessment is that Hill did an okay job. The planning and design stages of the job showed a level of care and diligence with which I was very pleased, particularly as we worked through the detailed specifics of exactly what I was looking for in the built-ins. And all of their people were extremely friendly and agreeable to work with throughout the entire process. Their craftsmanship however simply was not as strong, which is noticeable both visually and functionally. Cabinet doors show some warping and uneven/unlevel installation. The adjustable shelves were cut a little smaller than they should have been (one by as much as 1/4"). One of the CD drawers regularly comes off of its tracks. Paint finish shows uneven application. Glass drawers took weeks longer than estimated and were ultimately fabricated incorrected for their hinges, as they do not open past about 80 degrees. And gaps have begun to appear in places between the ceiling & mouldings and wall & edging. In summary, Hill CraftsMen seemed pretty good when it came to design. Their marketing is also very strong, as I receive a regular stream of newsletters and e-mails from them. Ultimately however, I'd characterize the quality and timeliness of their finished product as average at best. Were I to use them again or to recommend them to someone else (which I still might do), it would probably be for a smaller, simpler job.

There was always construction debris left in public hall. Some electric wire left with no outlets. Several finish details left undone and did not answer phone messages. I would NOT use them again! I hired another company to complete the job.