For the first 2 years, their M.O. is to communicate mostly through their online portal and email. Face-to-face communication is not something that they regularly schedule and asking them to do this has been met with no communication. In the first 2 jobs, their work was 'fine' for what they did with the exception that they didn't do what I asked and had to come back again to fix things (though they made some cuts on bushes that they were asked NOT to cut). This year, I tried again to communicate with them, but they were open to the job only through email and their portal. My attempts to speak with them were met with, literally, 'You should find someone else to do the work'. This year's job included 2 houses - one for my brother-in-law who is very ill and can't do the work he typically does himself. I thought that Twins Lawn Service would be more willing to at least do that job (a very small one), but again - they wouldn't even schedule it since I asked that they speak with me directly to understand the job. Buyer beware; call them at your own risk; I won't do that again!

unknown

I frequently saw the Twins Lawn vehicles in my neighborhood and began to notice the landscaping of the homes that they were servicing. The lawns were beautiful and well manicured so I gave them a call. After looking over their proposal I decided to not only hire them for my home but for my parents as well. They had the best prices around too. I have not been disappointed. The Twins crew are professional and they know how to maintain a yard. They did spring clean up at both houses and did a fantastic job. I cant wait to see how the fall clean up goes. They weeded my yard and put down mulch which was such a relief for me with my crazy schedule. It was nice to be able to not worry about weeds and enjoy sitting outdoors. I have called the office with questions on a few occasions and they have been answered with professionalism and respect. I've had to leave a message at the office and my call was returned within 24 hours - there was no calling back and chasing down someone to talk to. I fully endorse this company and tell you with honesty that if you don't have time to maintain your yard or have had enough of mowing, mulching etc....then this is the place to go without worry. Thank you Twins!

unknown

I used Twins Lawn Service to handle basic lawn mowing and special projects like pruning a flowering tree, hedge trimming and removal and planting of new shrubs for two properties. Apart from their good quality work, I love the fact that they billed online and were highly responsive to email requests for quotes or schedule adjustments. No hesitation to rate them highly.