Vanguard Mold Remediation, Inc.
About us
Certified Mold Inspection and Mold Removal Company. Ice dam and roof snow removal. Water Damage Restoration. Fully insured with Mold Pollution Insurance AND General Liability Insurance. Better Business Bureau Accredited Business. We offer free inspections and verbal estimates. We specialize in Mold Inspection/Testing and Mold Remediation and Emergency Water Removal for Reidential Home Owners, Major Insurance Companies, Insurance adjusters, Real Estate Brokers/Agents, and Commercial Property Owners.
Business highlights
Services we offer
Mold Inspection Mold Removal Ice Dam removal 24 hour Emergency Water Services National Affiliations and Certifications National Association of Mold Professionals (NAMP) Mold Inspection Consulting and Remediation Organization (MICRO) Better Business Bureau of Western Mass accredited (BBB) National Association of Women Business Owners (NAWBO) MICRO Mold Inspector Certification-CMI # 11424 MICRO Mold Removal Certification-CMRC # 11455 Massachusetts Lead Renovator Certification # R-1-1-19835-10-00
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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We had used another Mold Remediation company before Vanguard & they did an incomplete & poor quality job.
Vanguard was excellent.
Would use them again & recommend them to everyone I know.
On the negative side - a very small window fan was installed to control humidity but after less than six months, it began to short out. I called Keith, the owner of the company who said he would come over and take care of the situation immediately. Well, (NINE) 9 phone calls and TEN (10) weeks later, he still had not come to assess the problem. Every time I called he had an excuse - he was busy, he was short-handed...or he said he would call next week to make an appointment (never did); he couldn't get the part; then he told me the part had already come in and he would call at the end of the week to come over to replace the fan (never did)..., etc., etc.. Please remember we are talking about a very very small window fan that would have taken not even a hour to replace.
I eventually had an electrician come over to fix the short in the fan and am considering using small claims court to settle the matter.
I will not use this company again as I would not trust them to follow through on problems. A bad ending to what had been a good beginning.
"Company did follow up the same day as the initial phone call came in regarding the fan. The customer was told that a new fan would have to be installed according to the fan manufacture(fan was still under Manufacture warranty, the problem was due to Manufacture defect, not Vanguard workmanship). Also, the fan that was installed is not used/does not activate until the summer months(due to increased humidity levels) which was indicated to the customer. Vanguard will replace with a new unit(total cost for unit is under $200.00). Please note that the costs for the total project was for mold remediation and was completed at 100%."
Licensing
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