Metro West Mini Splits recently installed 6 mini splits in February 2025 to our new home in Marlborough, MA. Alan, Jamie, and their team were so kind, respectful, knowledgeable, timely, communicative, and easy to work with. We could not be happier with the final product! Metro West Mini Splits was also very reasonably priced, and they made the Mass Save rebate process a breeze. 100% would recommend to anyone needing heating or cooling services!

We had Metro West install a new heat pump system for our upstairs bedrooms. They worked closely with us on the design and features we were looking for and helped us with all of the paperwork for the Mass Save Program. We have an older house so the bedrooms were often cold in the winter and hot in the the summer. Now, we're comfortable year round. Thanks Alan & Jamie.

Outstanding price and service! They provided the lowest of 4 quotes for replacing a boiler, quoted us 1-2 days of work and completed it within 1 day with a grade A team, which included co-owners Alan and Jamie. The whole crew (5 guys) were clean, conscientious, respectful and meticulous. The unit is working perfectly. I would choose them again.

I recently had a heat pump with two mini splits installed by Metro West Mini Splits, and they did a fantastic job. From the initial estimate, through the entire Mass Save process, to the final installation, the team was excellent—very responsive and extremely professional. A few days after the installation, I had some questions and received an immediate response with helpful answers. I would highly recommend them for any HVAC work you may have.

These guys were incredibly patient with us. We wanted a much smaller system than most companies were offering g because our house is super insulated. They worked with us until we got what we wanted.

Not only was the price more than fair, Jamie and his business partner were the most professional and responsive of all of the companies I initially contacted for a quote. Jamie was extremely patient with all of my many questions and even did two home visits to consult and help me come to a decision on the needed work. Jamie even helped with all of the paperwork and rebate form for MassSave, a huge bonus as the process is not the simplest. The installation crew was timely and professional. I couldnâ t be happier with the end result. I highly recommend metro west mini splits to anyone considering this work.

Al and Jamie were flexible, fair and diligent in their work. They clearly explained the choices that we could make for a whole home heat pump system and why they recommended a particular approach over others. Overall we're very happy with the system and the service that we received.

the job went very well

Al and Jamie had exceptional knowledge when helping us design our project, they made it clear and were extremely helpful. The 5 quotes we had with mini splits were up sold and Sporadic in pricing, MWMS was fair and made sense. They did a great job and the house is cool, dry and efficient! I would highly recommend these two for any of heating cooling needs! They have 30 years experience! they just branched out on their own recently and are doing great!

I am writing to recommend the excellent work of Metrowest Minisplits based on our recent experience with the install of 4 minisplits and outdoor heat pump system. Our house is heated with oil and I wanted an alternative clean heating source and could not be happier with this added system to our home. No more noisy window AC Units. These minisplits are so quiet as well as the outdoor unit. Jamie and Allan walked through our home measuring each room, wall to wall, ceiling to floor, providing location and unit size recommendations and did not over sell. They took the time to review the outside of our house and listened to my concerns for placement of outdoor duct work and unit location. I wanted to use a local contractor who would also be installing the product and would not use a third party contractor. Jamie took the time to come back after they where finished installing units when everyone was home to show us together how to use the remotes, how to clean filters, adjusting air flow and explain the proper use of the system. Thatâ s why I would recommend Metrowest Minisplits. Great customer service! The Brazeau, Southborough, MA

Detailed quote. Prompt service. Fair price! Jamie did a fantastic job and did not over sell my needs it getting the job done right!

MetroWest was extremely professional courteous and knowledgeable. I would highly recommend them and we'll use them every time I need Services of this nature

Jamie was fabulous to work with ! Super nice and very knowledgeable! I would highly recommend!!

Jamie was our technician. He was very courteous, professional and knowledgeable. He explained step by step in what he needed to do. He gave me a reasonable price. Jamie completed the job in about 2 hours. You can see he takes pride in his work by the job that was done. He left the work area cleaner than it was before he came! I would highly recommend this company !

I was impressed with the supply that he provided. He gave the extra mile to give good suggestions to rearrange the compressor and hid it on a better location, instead of blocking the view of my home.