RJM LANDSCAPING

went well

unknown

Everything went very well.

I have used them since we built our house, which is 9 years now. I have been very happy with them. Their price is a bit expensive. I have generally been quite satisfied. I would continue to use them in the future.

They are very, very good. I also use him for snow removal. I will continue to use him in the future.

We met with Rick to go over what we wanted done. He was very pleasant and described in detail what the job entailed and what work would be done. He was also very patient as my husband and I picked out the paving stones we wanted during his second visit, and gave us his professional opinion of what would work with our home. He provided a couple different estimates so that we could choose exactly what work we wanted done to fit our budget. RJM's estimate was well below another company's estimate for the same job. Rick's team arrived on time each day and finished the work in about a week, though it was about a day more than estimated. They were very courteous and nice, and never complained about working in the summer heat. The total cost of the job was the same as the estimate, and the result was beautiful. All of our neighbors have complemented the new walkway. The only thing I wish would have been better is the grass they planted to replace what was dug up in our front yard hasn't grown in very well, and the quality of the grass is not very nice. We needed to re-seed it ourselves.

I currently use RJM for mowing my lawn, including trimming along grass edges and hauling away grass clippings. They come once a week, are punctual and we are very satisfied with the lawn care service as well as the snow removal. They do a good job at both of these. In fact, in the spring, they come and reseed the areas of the lawn next to the driveway that sometimes get damaged by the plows, as is inevitable with plows (this isn't a criticism of them). By late spring you can't see any of the damage. I also requested additional services, including the mowing of overgrown brush in the yard and reseeding parts of the lawn. The estimate for the work seemed high, but we needed it done. It turned out they couldn't do the entire job, due to factors totally unrelated to them, and we were credited a small amount because of it, without any prompting on our part. When they finally came to do the work (much later, after the quote was received and deposit made), it was very late in the season, and the ground and brush was extremely wet. I felt they were trying to rush the job in before the snow came. When they came to do the work, they were here exactly two hours and 15 minutes, two men and a machine, which did most of the work, and they damaged a pipe in the yard that I had specifically pointed out to the owner when he came to review the work to prepare an estimate. The tractor that they used made big dents in the lawn and much of the brush was just pushed over, rather than cut up into smaller pieces. The charge was still nearly $2000. There was a second component of the work that was quoted that we will not have done as a result. The owner freely offered to fix the pipe when he came back to do the rest of the work, but since we are not using them for this, I've decided to let it go. I really liked the owner and was considering using them to do much more significant landscaping, including hardscaping and stonework. But I feel that the cost for the service provided versus the value, wasn't great and I couldn't risk the same thing happening on a bigger project requiring much more skill. To be fair to RJM, I never went back and voiced any of these concerns. In fact, I think they may have responded favorably in some way if I had. It just took so long for them to come, I wanted it to be done and didn't have any more energy for the whole thing at the time, and then more time passed and it didn't make sense to bring it up so many months later. I decided to write it off to experience and just not use them for more significant landscaping projects because I'm satisfied with the lawn care and snow removal service.