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io Flyte On-Site Computer Services
Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,
About us
All technicians are expert problem solvers with years of training and experience. We feature courteous, same day service for both residential and business repairs and installations. All work is guaranteed absolutely. We operate 7 days per week and services include Computer hardware/software evaluation and repair, as well as new system installations.
Business highlights
17 years of experience
Services we offer
& Virus Removal - New Systems & Upgrades - Managed Services - Troubleshooting - Home Networks Wired & Wireless - PC & Mac Desktop/Laptop Repair., Computer Repair Services - Custom Windows Desktop Design, Malware, manufacture and sales - Data Recovery & Data Backup - Spyware
Accepted Payment Methods
- CreditCard
Reviews
5.064 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 64 reviews
Debra M.
Aug 2018
Dave is always prompt, responsive and professional. My computer's power supply failed and Dave was able to replace it, install a new solid state hard drive and reinstall my programs/data from my back-up (which Dave installed at an earlier date) and clean everything up all for MUCH less than it would have cost for a new computer. Thanks again for a job well done, Dave and I/O Flyte.
Response from io Flyte On-Site Computer Services
"Thank you, [Member Name Removed]. A smile is the bright spot of every day... Best, Dave Thibodeau"
Richard S.
Apr 2018
Very responsive, and all went well.
Response from io Flyte On-Site Computer Services
"[Member Name Removed], Thank you so much for your kind review. It is energizing to know we are on the right track! Sincerely, Dave Thibodeau"
Dorian C.
Sep 2017
He completed the task and exceeded our expectations! I reccomend this company to anyone needing expert computer help. My husband and I would never call anyone else! Thank you so much!!
Response from io Flyte On-Site Computer Services
"Thank you, [Member Name Removed]. Your comments were an unexpected lift today! Sincerely, Dave Thibodeau"
PATRICIA C.
Jul 2017
perfect - job performed above expectations
Response from io Flyte On-Site Computer Services
"Thanks!"
Ann W.
Jul 2017
Tech was very understanding. Answered all my questions.
Response from io Flyte On-Site Computer Services
"Thanks!"
William W.
Jul 2017
Technician was pleasant and thorough. Very knowledgeable.
Response from io Flyte On-Site Computer Services
"Thanks!"
Stuart F.
Dec 2015
unknown
Response from io Flyte On-Site Computer Services
"[removed member name], Thank you for the positive review! Hope all is well and computing is trouble-free. Sincerely, Dave Thibodeau"
Edward R.
Nov 2015
I called Fast-Techs because of a complete monitor blackout. Couldn't even get a BIOS screen. I spoke with Dave Thibodeau. He listened carefully, and understood the likely cause of the problem. He would have been happy to resolve it over the phone, had that been appropriate. As a result of the initial conversation he was able to bring the required part, a video board, with him so did not have to make an additional trip.
He came to my home. His arrival was as close to the predicted time as I could reasonably expect. (Unless the tech knows exactly how long each service call will require, it is almost impossible to be absolutely precise about this.) He kept me posted re TOA. He was professional and courteous. He did a couple of extra things to improve security and computer performance, but only after being sure that I was OK with that. I also learned some things. He would be a good teacher. His rate was somewhat below what I have seen from other vendors. . I felt it very fair.
The computer has worked perfectly since he left.
He came to my home. His arrival was as close to the predicted time as I could reasonably expect. (Unless the tech knows exactly how long each service call will require, it is almost impossible to be absolutely precise about this.) He kept me posted re TOA. He was professional and courteous. He did a couple of extra things to improve security and computer performance, but only after being sure that I was OK with that. I also learned some things. He would be a good teacher. His rate was somewhat below what I have seen from other vendors. . I felt it very fair.
The computer has worked perfectly since he left.
Response from io Flyte On-Site Computer Services
"[member name removed], Thank you for your kind review. Very happy to hear that all systems are working properly. Sincerely, Dave Thibodeau"
David M.
Mar 2015
unknown
Response from io Flyte On-Site Computer Services
"Thank you (member name removed). Your comments help us know we are on the right track! Sincerely, Dave Thibodeau"
Debra M.
Feb 2015
Dave and I talked on the phone for a little while and I was able to later work out my internet connection issue after he and I did some troubleshooting. He did not charge me for the phone call since I was able to finally work out the issue on my own, but he was helpful in guiding me through the troubleshooting process. He also gave me a tip on how to boost the internet strength in my house. All in all, Dave has been very prompt, professional and thorough when I've needed his assistance. He was kind enough to not charge me for the recent phone call since we were not sure at first if the internet connection was related to the Dell computer or my home connection and I was able to fix it myself.
Response from io Flyte On-Site Computer Services
"Thank you,(Member name removed). Hope all continues well! Best, Dave Thibodeau"
Lynn S.
Feb 2015
unknown
Response from io Flyte On-Site Computer Services
"[member name removed], Thank you so much for your comments. It was enjoyable working with you to solve your PC problems. Sincerely, Dave Thibodeau"
Pat C.
Dec 2014
The job started with the search for the router which was difficult to find. He then worked to get my old computer and printer to work together and identified a glitch in the printer which prevents the wifi from being used by the printer. Along the course of his work, he addressed my questions about the useful life remaining for both the computer and the printer. Both are over seven years old.
Dave's skills went beyond the task I sought because he has a wealth of knowledge about the technology driving computers, printers, etc.
Dave's skills went beyond the task I sought because he has a wealth of knowledge about the technology driving computers, printers, etc.
Response from io Flyte On-Site Computer Services
"Thank you [member name removed]. Great to hear that all is well with your computing. Sincerely, Dave Thibodeau"
Suzanne M.
Dec 2014
He was very available and responsive. He was punctual, and professional, and spent an hour and a half doing the work at my house.
Richard S.
Aug 2014
Did extra stuff for us. Explained everything in simple language. Very pleasant.
Response from io Flyte On-Site Computer Services
"[Member Name Removed], Sincere thanks for your kind words. Enjoyed working with you, as well. Best, Dave Thibodeau"
Timothy K.
Jul 2014
He did what he said he would do. He was prompt and professional
Response from io Flyte On-Site Computer Services
"Thank you, [member name removed] for taking time to offer your thoughts. Your satisfaction is our top priority. Enjoyed working with you. Sincerely, Dave Thibodeau"
Dorian C.
Jun 2014
David Thibodeau,area director for Fastteks worked tirelessly for two solid hours on my windows 8 HP all in one desktop.Multiple persons had tried to help me but failed.He was able to pinpoint and address and solve the problems related to my issue. He was extremely focused and intelligent. David was also extremely courteous and professional. I would recommend David Thibodeau and Fasteks computer repair for any family member or friend. Thank you.
Response from io Flyte On-Site Computer Services
"Hi [member name removed], Wow. Thank you for the kind words. So happy to be able to help. Sincerely, Dave"
Deborah G.
May 2014
Spent two hours setting up my new laptop with all the programs and downloads that I requested along with all my documents from the previous "crashed" laptop! Dave is an experienced, knowledgeable, reliable computer "doctor"! Have used his services since 2009! All work done in MY home!
William S.
Apr 2014
The service was excellent. The gentleman who came was prepared. He was on time and pleasant. He knew what he was doing. It was just a very pleasant experience. He actually solved the problem very quickly and asked us if we wanted him to do some additional work and we said, "Sure. Why not?" He was great. I would like to let other people know that he comes to your home and we were very comfortable having him here. It is a good thing, because they don't pick up the computer and go. They service it in the house. So that was one thing and he seemed to be quite knowledgeable, he is also communicative. We did get a discount because we did find him through Angie's List. I think his standard fee is a bit north of $100 an hour. I'm not entirely sure. I can't remember, but I felt like it was worth it as we rely on our computer so much. He could have done it much faster. It's just that we said, "While you're here why don't you download some programs for us?" I have no hesitation to recommend them.
Catie W.
Apr 2014
The tech arrived on time, was very professional and explained things very well. This is the 2nd time I've used them. Absolutely would use them again.
Response from io Flyte On-Site Computer Services
"[member name removed], Thank you so much for the kind words. Great to hear that the PC is doing well. Sincerely, Dave Thibodeau"
Lucinda K.
Apr 2014
unknown
Response from io Flyte On-Site Computer Services
"Thank you. Your endorsement is very important to us. Enjoy your new computer! Best, Dave Thibodeau"
DAVID G.
Apr 2014
He was just great. He was nice, professional and courteous. I would highly recommend him.
Response from io Flyte On-Site Computer Services
"Hi [member name removed], Thank you for your kind review. Hope all continues to go well with your new computer! Best, Dave Thibodeau"
Peter J.
Mar 2014
I have Comptia A+ certification and my computer problem was more than I wanted to tackle and risk loosing data which I should have been backing up.
Tech came to my home. After some work, decided to take it back to his office and returned it the next day. I was never able to get windows office working properly on the original operating system and there are still some glitches on the reinstall that the tech wasn't able to correct. Most likely a windows problem , not a tech shortcoming.
Very reasonable price after my $100 Angies list discount.
Tech came to my home. After some work, decided to take it back to his office and returned it the next day. I was never able to get windows office working properly on the original operating system and there are still some glitches on the reinstall that the tech wasn't able to correct. Most likely a windows problem , not a tech shortcoming.
Very reasonable price after my $100 Angies list discount.
Response from io Flyte On-Site Computer Services
"Hi (Member name removed), Thank you for the kind words. If you wish, I could go over any glitches you may still be experiencing and solve them. It would be complimentary. Thank you again for choosing us to help. Sincerely, Dave Thibodeau"
Debra M.
Mar 2014
Both operations went well. David was very knowledgeable, thorough and professional. I only gave a Quality grade of B because somehow during the upgrade in August he lost all of my previous emails that were saved. It appears that it might have been caused by how the email program was originally set up on the desk top, but there was no way of knowing that after the fact. As upsetting as it was to lose all of the emails that I had saved, David felt every bit as bad as I did and did not charge me anything at all for the upgrade even though he spent hours with me doing all the work. He also offered me computer support through 2013 as a complimentary service, which I did need off and on for a little while. Other than the email issue, everything went very well even though my desk top is a bit older. David was even able to set up my outdated printer with the new Windows 7 upgrade. All in all, I would not hesitate to recommend Fast-teks. It was very convenient having David come to my home to perform all of the work he did for me. He was prompt and responsive by phone and in person and had I needed to pay for all of his services, the fee was reasonable.
Response from io Flyte On-Site Computer Services
"Hi [removed member name], Thank you for the kind words. I hope all continues to go well for you in the digital domain. Sincerely, Dave Thibodeau"
George G.
Mar 2014
very well
Carla E.
Nov 2013
The lap top had issues with its operating system. We're currently waiting for the
replacement from the manufacturer.
Dave was great during the installation, he is very knowledgeable and professional.
Most importantly he was very patient.
replacement from the manufacturer.
Dave was great during the installation, he is very knowledgeable and professional.
Most importantly he was very patient.
Response from io Flyte On-Site Computer Services
"Hi [Member name removed], Thank you for the kind words. I realized that I have all your data on my portable drive, so I do not need to take it from the laptop. Just call me when the OS arrives from HP. Best, Dave"
Licensing
State Contractor License Requirements
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FAQ
io Flyte On-Site Computer Services is currently rated 5.0 overall out of 5.
io Flyte On-Site Computer Services accepts the following forms of payment: CreditCard
No, io Flyte On-Site Computer Services does not offer free project estimates.
No, io Flyte On-Site Computer Services does not offer eco-friendly accreditations.
No, io Flyte On-Site Computer Services does not offer a senior discount.
No, io Flyte On-Site Computer Services does not offer emergency services.
No, io Flyte On-Site Computer Services does not offer warranties.