Boston TechCollective
About us
We are a worker-owned cooperative providing IT support and computer services to the Greater Boston area. Our Somerville shop offers computer repair and data recovery, and our Business Support team provides on-site and remote technical support for businesses. We also offer web design and development services. As a co-op, each of our technicians is a part owner with an equal say in the business. You are always dealing with someone who has a personal stake in the success of our company, and in your satisfaction as our customer!
Business highlights
Services we offer
Business IT Support, Computer Repair & Service, Data Recovery, Network Installation, Tune Ups, Virus Removal, Web Design and Development, and More.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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At my request they loaded the recovered data onto a new external hard drive to be transferred to my new computer. I drove to their shop to pick it up. I had neglected to tell them my new computer was a Mac, but Matt and Yochai spent a good amount of time instructing me how to move the data onto my new computer and then reformat the external hard drive as a backup drive for my Mac. They showed me how they had organized the data. Both were very generous in offering any more phone support I might need, and offered to keep looking thru the old hard drive data should I find anything crucial had not been recovered.
They were very fair about charging me the and quot;member'sand quot; discount even before I decided to purchase the membership. I like the fact that they are a cooperative and seem genuinely interested in helping a hapless technophobe. They never made me feel incompetent.
More recently I called them to get help figuring out how to email an old version of an Excel spreadsheet. They helped me solve the problem which I had spent several days wrestling with. I wish I had just called them first.
Not only would I use them again, I definitely plan to, as I have purchased a membership to make sure that I keep my computers up to date and optimally functioning. I hope never to need their data recovery services again though.
I'd like to take advantage of their Thursday evening classes, the topics of which can be suggested by the customers.
For me the only drawback is the drive to Somerville. If it were not a bit far for me, I would be there every week.
Licensing
State Contractor License Requirements
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