BuildIt2

called them on Wednesday around noon with leaks in my front hall and living room. they said they were tied up with a few jobs but would try and make it by dark, but were unable because the jobs took too long. they came to the house the next morning at 10:00 and got up on the roof to shovel it off. after that they used calcium chloride to melt chanels through the ice dams and allow the water to leave the roof

Excellent quality. Professional experience.

I called Nir Davidson and Alan Factor on the job and they came over promptly to look it over and give estimate. They scheduled me as soon as possible and started work about a week after visit.
  Part of the job entailed sanding the concrete floor and was a messy, time consuming job. The crew was polite, hard working and professional. Give them high marks for effort and work ethic.
  After this was cleaned up the painter came in a week later and repainted the walls.
  Overall a very good experience and would not hesitate to call Nir and Alan for my next job in the spring.  They were both personable, honest, and straightforward. Alan is a sports car fan like me and we had a few interesting chats on the old days.
Highly recommend.

Sorry this report is so late.  Entered a very detailed report last Sept. 2011, but it somehow got deleted. 

I called Nir Davidson regarding water leaking into my threshold in June 2011.  Both Alen & Nir came out to assess the situation.  They checked for water damage & mold to foundation and found none.  Since that was the biggest concern for Nir, I was glad that it was ruled out.  I requested a quote and at first wouldn't give me one until they determined the cause. He did let me know that he couldn't give me an exact amount until they pinpointed the exact cause, but we came to the conclusion that it was gutter related and stated he could tell me that it wouldn't be anymore than $600.  I explained that I had one other handy person that was coming out for an estimate and that I would let him know either way.  I received a quote from the other source and explained to them what we thought the issue was.  I was given a quote for $450 by them.  Although the other source was more reasonable price wise, I really liked Alan and Nir, they were both very friendly and seemed to be very honest.  I called Nir two days later and hired him for the job.  He said he would call me back once he checked his schedule.  Two days went by and no call back, so I called back and left a message regarding scheduling.  One week later, no call back.  I called again and left another message.  I waited another week still nothing.  One week later Nir calls me back and leaves a voice message requesting to come out in two days.  So heated, I decided to make him wait, realizing he didn't respect my time.  I called him back two days later and explained that I expected him to call back 3 weeks prior and explained that my project had to be postponed for a few months due to unexpected circumstances.
August came, I called Nir to schedule once again.  it took him a few days to call back and finally schedule something.  Because of his excellent reviews and great demeanor, I tolerated this behavior hoping for the best. 
September 9th (Fri.) came, two men plus Alen showed up to assess once again, they determined once and for all that the way the gutter was positioned it was creating water to pour down on the threshold and leak into the wall.  So Alen confirmed that it was good news and it would not cost that much since the problem was an easy fix.  He left the site and the guys got started. They both left to get supplies and came back about an hour later.  One of the men put some stick on foam weather stripping around my sliding door, I was thinking, I could have done that.  I wanted real weather stripping, my old stripping had come off.  I could have bought that crap at the Home Depot myself, seriously? But before saying anything I wanted to wait for the end result, maybe there was more.  The same guy ended up  getting hurt on the job, cut his hand and had to leave, which now leaves one guy to do all the work. During this time he worked, ate lunch, I even ordered it for him.  He worked till about 3pm and said he be back the following day to finish.  Saturday morning, he never showed.  I called Nir to find out where he was, Nir quickly said, "he's not there? let me call you back." He called back and let me know the worker was on his way.  I told him that I had another appointment and set my morning aside for him to finish.  I was told by my fiance that he came about 12:30pm and finished by 4:30pm. 
Approx. 1 1/2 weeks goes by and Nir gives me a call regarding the invoice.  He then asked me if I wanted him to tell me or wait for the invoice.  I told him he could tell me, I'm prepared.  He then tells me the cost was $1415.00.  I couldn't believe what I was hearing.  I asked for what?  He said the new gutter and the back sliding door.  He said the gutter was $1215.00 and the back door was $200.00.  I told him that he quoted me a price of no more than $600.00.  He then stated that was before he knew there had to be a new piece of gutter added, at this time he should have definitely told me there was a change in the pricing.  I told him my back door was never fixed and that the $3.00 stick on stripping was hanging off after a week and I was not paying $200.00 for that and the gutter install was not for the whole house, but only a 5" piece and a larger down spout.  Very disappointed, I hung up with him.  He called me back shortly and said he spoke with Alen and they would do me a favor and take the door off, they wanted to work with me...really?  One week later, the guy never showed to fix the door.  Nir called me back and asked me if I was pleased with the door.  I told him that his guy never showed up!! he sounded surprised after everything that I had gone through. I wasn't. Nir arranged that the guy would come out at 8am three days later.  He finally came and fixed my door.  They called it a favor fixing my door, but I felt like I had just been robbed!!  To know, I had a written quote from someone else, who charged a 1/3 less and also had great reviews, but I chose them because they seemed honest and nice.
By the way Alen was also supposed to have someone call me about a quote regarding flat screen tv in wall wiring.  Just for the record, he never called me back.  Nir also gave me a verbal quote for floor tiling for a small entrance way - $600.00 again.  I just got two floors done for $399.00 minus materials and they look great!!