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CSM Construction

gutter repair contractor, skylight installer, roofer,

About us

I have been serving my MA neighbors for many years. I take pride in my work and pay extra attention to detail. I promise to treat your home as if it were my own. Let me show you why all my customers refer me to their friends. I look forward to working with you soon!

Business highlights

10 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.972 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 72 reviews

Nancy J.
10/2019
5.0
Great customer service and great job accommodating my needs. No price changes, no surprises. All debris was cleaned up. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,500

David M.
05/2019
5.0
Highly recommended. Great communications, great work - neat and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom D.
04/2019
5.0
straightforward estimate, no surprises, would recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Danielle V.
12/2018
5.0
Chris explained the situation in a very clear fashion for the layperson. He's the only guy to have brought a ladder to the assess the situation, gave a fair price, no bull, and worked quickly. Very professional and would definitely recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Joseph A.
12/2018
5.0
Chris Souza is very knowledgeable and professional. When he priced my job, he climbed unto the roof and crawled into the small attic in order to identify the damage and assess the work required. I found his bid to be quite competitive and the project was completed as expected. I'd highly recommend the CSM Construction Group.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,662

Brian D.
12/2018
5.0
Excellent service and response

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bob L.
12/2018
5.0
fast, efficient and professional. Chris is the best thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pat S.
10/2018
5.0
I talked to this company when reviewing roofing contractors for my old cape. Chris came out, did an inspection, actually going up on part of the roof to look, and gave me his recommendations, which were in line with what I was expecting and looking for, which included avoiding leaks from ice dams that routinely form due to my house and roof design. He recommended ice and water shield and some metal sections at troublesome spots to avoid leaking at the usual sites. His estimate was prompt and reasonable for the quality and attention to details that was included in the estimate. The crew arrived promptly at 7 am, Chris got them started, then came back to inspect and finalize the job all in one day. All the men were respectful and hard working. The cleanup was top notch, and my neighbor was impressed with their speed and how the result looks. I was impressed with the level of detail of work that was done. Customer service was very good, with calls from the office to keep me informed of schedules and next steps, and all transactions online. A written detailed estimate was given up front. I would definitely recommend this crew and hire them again. Obviously we haven't had any ice dams yet since it's only October, but I will update my review with those results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Dolores A.
10/2018
4.0
They did the job and cleaned up after themselves. They do most of their paperwork online. I like that. Their receipts also all online.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Tom M.
09/2018
5.0
Chris was prompt, courteous an reasonably priced. I would highly recommend him!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Racha D.
09/2018
4.5
Chris from CSM construction came over to assess a leak in our roof and gave us an honest and reasonable opinion. Our family was affected by the recent gas explosions in the Merrimack valley. When Chris found out, he sent his crew to do the repair at no charge. We are so touched by, not only his professionalism and great work, but by his kindness. If you need any work or repair done for roofing, gutters, siding, etc. make sure to reach out to Chris from CSM construction!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jacob G.
08/2018
5.0
Had a need for quick repairs on flashing around a skylight. Chris took care of it quickly and for a good price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phoebe H.
08/2018
5.0
good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Rose M.
08/2018
5.0
roofing and gutter work outstanding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Shauna M.
06/2018
5.0
Chris was very responsive to all of our questions and requests. He responded quickly to our initial inquiry, scheduled a timely estimate, and completed the job quickly. I definitely recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,200

John W.
05/2018
5.0
Chris, and his team did a good job, and I would rehire CSM for any other projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Abe T.
05/2018
5.0
They the the job in time with no extra surprises on price and quality , very reasonable .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Heidi T.
05/2018
5.0
Chris was great! He responded to our inquiry within 30 minutes and set up a time to come for an estimate (45 minutes) away the next morning. He was on time, honest and efficient. There was a minor issue with the roof and he was able to fix it then and there (at a GREAT cost!) He explained exactly what was wrong and the way to fix it. When he was done, he showed us exactly the tools and supplies he used to fix it. We were able to pay him with a check and he emailed us a receipt on the spot. I would HIGHLY recommend him and will use him again in the future (he also handles gutters and gave us some recommendations)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$175

Joseph P.
05/2018
4.0
Honest and very reasonably priced

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Larry B.
04/2018
4.5
work done satisfactory and on time

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$100

Alade O.
04/2018
5.0
Honest, friendly, trustworthy and hardworking. He’s a man of his words.The job was completed on time and well done. Chris, thank you very much my roof is now secured. No more leakage

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph R.
04/2018
4.5
Good experience. I liked how Chris takes care of me.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
    • 3

Contact information

5 Fairmount Place, Saugus, MA 01906

http://www.saugusroofer.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
182909
Trade License Locale
MA
Trade License Expiration
08/03/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

gutter repair contractor,
skylight installer,
roofer,
roof cleaner

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yes, CSM Construction offers free project estimates.
No, CSM Construction does not offer eco-friendly accreditations.
No, CSM Construction does not offer a senior discount.
No, CSM Construction does not offer emergency services.
No, CSM Construction does not offer warranties.

Contact information

5 Fairmount Place, Saugus, MA 01906

http://www.saugusroofer.com

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed