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DISASTER SPECIALISTS

Acoustic Ceiling Tiles - Install, Recovery Service - Water Removal, Drywall - Install,

About us

We work for you and with your insurance company or adjuster. We have over 25 years’ experience helping customers through the traumas that they have experienced. Our response teams are able to respond rapidly to preserve and protect your property after a loss. Today we have two office locations to serve all of our customer’s needs. Our Home Office is located in Sandwich, MA where we service Plymouth County, Cape Cod, Martha's Vineyard and Nantucket. In Fair Haven, MA we have our office that services Bristol County, MA and the state of Rhode Island. Because we pride our self on making your disasters disappear by giving you superior customer service, and recognize that there are areas outside of our normal servicing territory that may suffer catastrophic weather related events, we have our CAT Response Team that we dispatch into Western Massachusetts as these situations arise. Our equipment is fully state-of-the-art in order to professionally handle all kinds of jobs in the very best way possible for the property owner. We are always looking for new equipment and approaches to serve our clients. Satisfaction Guaranteed. We complete every job professionally, promptly, and completely. Your satisfaction is fully guaranteed.

Business highlights

Emergency services offered
40 years of experience

Services we offer

& VANDALISM., BIO HAZARD CLEAN-UP, CRIME & TRAUMA, EMERGENCY BOARD-UPS, FIRE DAMAGE, MOLD REMEDIATION, ODOR REMOVAL, RECONSTRUCTION, SOOT CLEAN-UP, WATER DAMAGE & FLOOD RECOVERY, WATER REMOVAL

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
1.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%
Showing 1-2 of 2 reviews
Yavuz A.
Mar 2023
1.0
Their guy showed up and expected me to let him do the work without giving me any idea of how much it was going to cost. Two months later they billed me $393.00 for showing up. I can only imagine how much it would have been if he had done anything billable. 18 months later the court decided that they were entitled to $300.00 for showing up! Just want everyone to be aware before calling them.

PETER A.
Aug 2008
2.0
$1,482
The company was very responsive to a phone call inquiring about their services in conjunction with an heating oil spill that occurred in the basement of our home. They provided a storage trailer they put on our property and, though not authorized to do so, went ahead and moved the contents of the basement into the trailer. Putting aside the fact that they were not authorized to move the contents into the trailer, my concern with their service lies not in the actual labor performed. Rather it lies in the billing of those services. An invoice arrived charging a monthly amount for a trailer budgeting three months of use of the trailer. The bill also itemized the quantity of man hours spent emptying the basement contents into the trailer. Given that this house is rather small and the basement just isn't that big. I was charged for 16 hours of labor to move the boxes from he basement into the trailer. There was an upright freezer that might have taken a couple of men to move the 40 feet to the trailer but otherwise, the items were boxes and plastic bins of books and other assorted items. When I challenged the claims specialist about this billing, he said he would have the front office look into the hours billed. Lo and behold if he didn't come back and claim that actual time spent on the job was only 11.5 hours. Now, nowhere on the bill does the DATE of service appear and nowhere on the bill does it specify how many men worked on the job. I have asked for a detailed claim and nothing has been forthcoming. My wife showed up at the job when the trailer was filled - She eventually wanted to fill it herself in order to access certain bins - and she thinks there were 4 men at the job. here's my beef: how does the revised total of 11.5 hours divvy up with 4 workers? the math makes no sense as that works out to be 2.875 hours per person or 2 hours and 52.5 minutes. if they are that precise in their billing, how come I cannot get a statement from the company detailing the date of service and the number of persons working the job?? The hours worked are totally suspect and starts with the fictitious 16 hour "estimate' they are happy to bill as actual hours worked. I suspect the specialist estimates are paid a percentage of billed dollars and that is why they "estimate" such a high number of hours. Since insurance typically covers a large number of the claims these kinds of companies handle, I wonder if there isn't some routine padding of bills that occurs. In fact, the estimator for my job asked if insurance was paying for this job when I complained that there was no way four men could spend 16 total hours moving stuff out of the basement. Beware of minimum charges unstated but charged, be at the job to keep track of total number of men working and total number of hours billed and ask for detailed invoice including time and dates of work and materials used. If these guys won't provide that, don't hire them.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

DISASTER SPECIALISTS is currently rated 1.5 overall out of 5.

DISASTER SPECIALISTS accepts the following forms of payment: CreditCard

Yes, DISASTER SPECIALISTS offers free project estimates.

No, DISASTER SPECIALISTS does not offer eco-friendly accreditations.

No, DISASTER SPECIALISTS does not offer a senior discount.

Yes, DISASTER SPECIALISTS offers emergency services.

No, DISASTER SPECIALISTS does not offer warranties.