RICHARD'S APPLIANCE
About us
Richards Appliance was established in 1979 we have grown over the years from a basic appliance service company to a major appliance dealer we have a showroom stocked with all your major appliance brands serving the north shore of Massachusetts, Merrimack Valley and Southern NH. As a factory store we purchase directly form appliance manufactures which allows us to cut out the middle man and pass the savings on to our customers. If an appliance or part is not in our local warehouse we can have the order completed within a day or two from the manufacturer
Business highlights
Services we offer
& Parts for all Major Brands, Appliance Sales, Service
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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73% | ||
27% | ||
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UPDATE: I received a check in the mail refunding the amount of the service call in addition to the cost of the part that needed to be replaced. It's good to see a company that will admit their mistake and go above and beyond in making up for them.
"Thank you for your review on Angies list Please keep in mind that the part we Installed was a Genuine GE part ( purchased from GE part cost was $205.00 https://www.geapplianceparts.com/GEApplianceParts/partkeywordsearch ) and not a Generic Item ( factory parts give us less headaches ) We never purchase anything from any online websites If you look at the break down you will see that we did our best to make the repair at a reasonable charge I hope this helps you better understand the final charge"
Steve was great, fast, and kindly reserved judgement on my husband, addressed the hose that was supposed to connect the dishwasher and disposal, and fixed the problem quickly.
He was also gracious, friendly and equally effectual when the electrician arrived - they had to work around each other in the kitchen - I am the type that will ttend to 'make do" with the problems then I hit a wall and must get them ALL fixed at ONCE - these guys were great (Steve @ Richard's & Dan Eaton Eaton Electric Electric) .
Never expect service people to arrive EXACTLY when they say, but BOTH of them did. We have really great repair service people around the area, professional, fair, very quick and prompt especially in a dire situation. We feel blessed!
a couple of hundred dollars for them to come out and tell me I need a new fridge. Angry at being spoken down to, I left the store and went on Angie's list. Best repair experience I have had. Hats off to Richard's of Salsbury.
Licensing
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