The Chimney Company of Salem

This company is great to work with. I spoke with 3 different places and John was the only one willing to go into my attic to see chimney from inside to determine my issues with leaks. They are probably not the cheapest, but if you want to have a chimney issue taken care of, I highly recommend. Very thorough, clean and strong communication.

terrific work done.Came on time, and explained what he was doing so a layman could understand.

The crew installed staging, repaired crumbling brick seams and installed a beautiful stainless steel cap. Neat, professional job done well.

From first contact with Charlene to six weeks after installation, my experience has been first class. John came to see what needed to be done as a new furnace was being installed. He gave detailed info to me at that time and on quote about necessary items and individual pricing. John and crew showed up right on schedule and left the basement in very clean condition. I have had questions after the furnace installation, and they responded immediately with the answers. I highly recommend this company for any of your chimney needs.

Process went very well.  I called in July to get a quote and they came by within a few days.  They looked at the chimney and determined what needed to happen.  The work was scheduled about 3 or 4 weeks following their visit.  The work was spread over two days.  Day one was repairing the top rows of brick and they returned on day to after the mortar had cured to install the cap. The process was was easy and very straight forward.  The crew were very neat and the job ended up looking great.  A special "shout out" should be made for their tolerance with my puppy.  My blood hound was fascinated by this project and both of the crew were very friendly with the dog.  Very good company and very fair price.

Great job, professional

Came when promised, Dd work as promised

The Chimney Company is a true professional, and reliable company. Charlene Tobey, the office manager is so pleasant and easy to work with. She arranged the project to be started at my requested date in August, and along with the contract, sent me evidence of liability insurance as well as an obtained building permit for the work to be performed. My town did not require a permit to be pulled for the project, but the Chimney Company insisted on having it for their protection as well as mine, so there was no charge to me for this permit.
The morning that the work was to be started two men arrived at my door at 7:45am and introduced themselves. They asked if they could began setting up the work site, and explained that John was on his way after picking up the bricks. John arrived at 8:00am and the work began. They worked full eight hour days, arriving promptly at 7:45am each morning, and finishing around 4:00-4:30pm each afternoon. Each day the site was clean, and organized and when the work was completed, the roof, gutters and driveway were thoroughly washed down so that there was no evidence of them ever being there. All three men were professional and pleasant, and their work was exceptional. I would highly recommend The Chimney Company to anyone looking for work, or repairs to their chimney. I am thrilled with the new chimney...it looks great! It has been my pleasure to write this review about this professional company.

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The inspection and estimate were very time consuming for John Walsh. The work was completed over a period of two weeks due to weather and the need for materials to set before moving on to the next step. There were no short cuts taken. He did the job correctly and when the building inspector arrived he was satisfied with the job.