Wachusett Plumbing Services

Update on the last review : Dennis called immediately after I posted the review and was here the next day. He apologized, but stated my text messages weren't going through to his phone. We tried it several times and they in fact, were not getting to him. Regardless, he was here the next day and identified that the shower regulator was broken from our cleaners hanging buckets on the shower temperature knob. He ordered the parts and had everything working properly in a few days. We now have the water heater we wanted and plenty of hot water. Very happy with how this turned out. Thank you, Dennis! Stephen Ferreira

He completed the job quickly and at a great price, but disappointed when we ran into a problem. We replaced our 40 gallon water heater with a 50 gallon model, yet somehow the new one produces less hot water. After reaching out via text and phone, he asked a few questions and then stopped responding altogether. We are now stuck with a water heater that only allows for one shower. Very disappointed? unfortunately, you get what you pay for.

Dennis from Wachusett Plumbing Services was great to work with. He responded quickly throughout the process from start to finish. Hi did a great job and I was very happy with his work.

Dennis was awesome, he had to come back a 2nd time because of a defective faucet that was installed. He will definitely be my first call for any future plumbing issues!

I am a 70-year-old with a solid understanding of how water heaters function. Approximately six or seven months ago, I hired Wachusett Plumbing Services to install a 60-gallon gas water heater, for which I was charged $2,000. After just three months, I began experiencing intermittent hot water issues?the temperature would drop to tepid after just one and a half showers without running other items. I contacted the plumber, who came to test the water temperature and simply increased the heater?s temperature setting, but this did not affect the amount of hot water available. Despite reaching out again twice for further assistance, he has since ignored my calls and has not addressed the issue.

Dennis is a great person to work with. He explained the issues very well and fixed them promptly on time.

Dennis called and gave excellent advice over the phone to handle the situation till he could arrive, came and handled everything. Even gave some advice on a couple other issues while he was there. Professional and polite. Wholeheartedly recommend and will call again.

They were very responsive and quickly addressed my issue. The job was done in no time and the plumber was very professional and caring of my situation!

Great response, quick service very friendly, informative and professional. A lucky find.

Dennis is great! Very kind and knowledgeable. Made adjustments and our hot water was great. We didn't have to replace the water tank as another company had said we would have to do. We definitely recommend Dennis.

Denis responded promptly and provided helpful advice as well as doing a great job.

Very prompt, professional and considerateâ ¦. Could have easily recommended the higher repair but did not. Allowed me to monitor the situation and concluded that a much more reasonable solution was an option. As a retired senior citizen, I greatly appreciated giving me options and not trying to offer only the most expensive! I strongly recommend using Wachusett Plumbingâ ¦you wonâ t regret it!

Personable, inexpensive and responsive. The cost was low and he did a fantastic job,

Service was excellent, however I never got the receipt which they promised will be emailed to me even after a month

Dennis is very knowledgeable and very genuine. I was not getting hot water and I called several other companies and all of them told me to replace the water heater. However, Dennis was the only one who said I can get replacement parts and he ordered it the same day and fixed it quickly. Really happy with his service and am already planning to hire him for few other projects. Would highly recommend him.

I would highly recommend Dennis Ford for any plumbing project. He installed a new water heater, removed the old, made sure the area was left clean, and gave advice on maintenance. His price was very reasonable, and he went above and beyond to satisfy his customer. A rare quality his availability to answer calls or return messages. I will hire him again if I need any plumbing project.

Water heater was delivered and installed, the old one taken away. Everything was great. Dennis gave us some guidance on basic maintenance to help the water heater to last hopefully a very long time. Thanks again.

Prompt, on time, if not slightly early, and honest. I'm new to household expenses, but I believe the cost was fair. Dennis understood my problem and easily confirmed it with a quick conversation over the phone. The cost originally quoted did not change after the job was done, which is nice to not have a surprise. Maybe I had a straightforward problem, but I would recommend them. They seem like they would communicate with you if anything changed during their evaluation and maintenance, so you would not be caught unaware.

C

Dennis went above and beyond. Installed my 3 new water tank heaters. Answered all questions I had about the different types and I had a few. Also changed out the kitchen faucet for me as well. I bought a new one and he installed it at no extra costs to me. Would recommend him to any of my friends looking for a plumber.

Got the job done quick and efficient. Iâ m happy with the end product. Only downside was they couldâ ve done a better job cleaning up after the work was done.

Dennis was awesome. Very responsive on the phone and EXTREMELY fair prices. Showed up on time, finished the work quickly and efficiently, and didn't leave a mess. If you need a plumber then hire him!

They were very good and fast service. Would use them again.

Great job

Quickly responded to my request. Answered all my questions. He gave me a time and date and was right on time..