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Geothermal USA

Heating and Air Conditioning Service,

About us

The owner and founder of Geothermal USA, Robert Pauline has been involved with heating and cooling off and on for almost 35 years. From high school he attended ITT Tech and became licensed in heating and cooling installation. From there he stepped into general contracting, and building new homes. After hearing about the benefits of Geothermal it was an easy decision to go back to heating and cooling. Robert Pauline spent over two years training to become certified in Geothermal. He is an accredited installer by the International Ground Source Heat Pump Association (IGSHPA). He is an accredited system designer and a fully licensed General Contractor. We are committed to providing you with the best economic and environmentally safe Heating and Cooling system that will work in your home or business.

Services we offer

Heating & A/C

Reviews
1.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%

Filter reviews by service

Showing 1-2 of 2 reviews
Jane A.
Aug 2017
1.0
Heating and Air Conditioning Service
Two years after installation, Air conditioning stopped working . Pauline said we needed new compressor and would order and install in 3 weeks. Never heard from him again. After numerous unanswered emails and voicemails, we contacted another company who determined it was not in fact a compressor, but inadequate piping and flow meters which will cost us $7700 to correct.

Jeff B.
Dec 2013
1.0
Heating and Air Conditioning Service
$65,000
We hired Geothermal USA in 2009-10 to install a geothermal
system in our home in Suburban Boston. The installation was difficult because
our home was built in the 1950?s and all the air ducts needed retrofitting.
During the install, they increased the price by $10,000 because the install was
more difficult than they expected.  Hard
to argue when your heating system has just been ripped out. They did a good job
refinishing our basement after the install.
At the end of the project, the owner of Geothermal USA
reported that he had miscalculated and would need to drill a third well in
order for the system to work properly. 
This was done and he reported that the system was now working well.
Despite promises that this would be energy-efficient, we had
huge electrical bills for several years after the installation. I sent them a
summary of my electrical bills and they did not respond. Finally, we paid two
independent companies to evaluate our system. Both said that the wrong size
heat pump had been installed. An undersized circuit breaker had been used and
had actually melted.  We were told that
we were lucky the house had not burned down.
We hired a company to correct the installation. This
contractor reported that the Geothermal USA install was the worst he has every
seen. The ducts were not sized correctly, the wiring was dangerous, the wrong
type of thermostats were used. We have now spent thousands of dollars trying to
get this geothermal system corrected.
I would not recommend retrofitting an older home with duct
work for HVAC or a geothermal system.
If you are considering a geothermal system in the Boston
area, find another company.



Chris P.
Nov 2013
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Bob provided an estimate of my homes heat load and quote for installation of a geothermal system. Very happy with services he's provided while researching geothermal.

Jorge H.
Sep 2012
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
His prices were competitive compared to other vendors. He was punctual and very knowledgeable. He was very patient and clear in explaining things to us. We ended up not purchasing his services, but we believe he would have done a fine job and we did speak to several references who gave him positive reviews.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geothermal USA is currently rated 1.0 overall out of 5.

No, Geothermal USA does not offer free project estimates.

No, Geothermal USA does not offer eco-friendly accreditations.

No, Geothermal USA does not offer a senior discount.

No, Geothermal USA does not offer emergency services.

No, Geothermal USA does not offer warranties.

Geothermal USA offers the following services: Heating & A/C