Bobbie's Cleaning Divas
About us
Additional Email - [email protected]. Additional Service Area: Hanson, Raynham, Lakeville, Marshfield, Marion, Mattapoisett, Fairhaven, New Bedford, Dartmouth
Business highlights
Services we offer
Residential & Commercial Cleaning
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
82% | ||
7% | ||
4% | ||
4% | ||
4% |
"Thank you for taking the time to review Bobbie's Cleaning Divas.We do wish you would have given us the feedback months ago, so we could have addressed any issues that you may not have been happy with then, We would love to know how we can reach higher ratings from you, so if you have the time to send Bobbie an email to her email address, we would appreciate it. We strive to make the cleaning process an easy one, and know that the most challenging of all cleanings is a One Time Cleaning. On our end, it usually requires alot of time to get a home up to our standards, the cleaning can be costly, and it can occasionally be an inconvenience to have our team in the home, We try to be flexible, considerate, and always feel one of the most important factors in a successful job is due to good communication skills on the part of our company and our customers."
"Dear Customer, I would like to take this opportunity to say that I never received any emails from you, nor did I have any contact with you ever. I spoke to your husband about a cleaning he wanted to purchase for you for Mother's Day and after our discussion on the phone, we discussed the scope of the work he wanted and the budget he was willing to spend. The cleaning your husband purchase was for 6 man hours, my team spent almost 7 man hours at your home but it actually required much more than that due to the scope of work required. Your husband wanted us to focus our attention on bathrooms and the kitchen and if we had time, continue to work until the allotted time the cleaning was used up. Had either of you contacted me or the office directly, to let us know that you weren't satisfied, we would have come back out to reclean the areas that you weren't happy with, but we never received any calls or emails from you. Your cleaning was in May of 2015, it is now November... We base phone estimates on our customer's opinion of the condition of their home, hoping that they can report the actual condition of their home correctly. The information that I received from staff was that your home would have taken much more time to bring it up to the company standards of clean. Again, if you had contacted us about your dissatisfaction, we could have come back out to reclean the areas that you were dissatisfied with. Bobbie Frugoli"
"Thanks for your vote of confidence and thank you for your business! Bobbie Frugoli"
"Thank you for your vote of confidence! We appreciate you taking time out of your busy day to review our company!"
"Thank you for using Bobbie's Cleaning Divas! We are so pleased to have you as a customer!"
We used Bobbi to do a deep clean in November 2013 before we moved into our new house. She and her team did a fantastic job! I already left a raving review on this site for her services back then. We loved her so much, we didn't hesitate to contact her and her alone to come back for another cleaning. In fact, two of our neighbors are also looking for cleaning and we gave them Bobbi's number to call. We first started calling over a month ago. I emailed twice, filled out the form on her website, and left 3 or 4 messages at both the business and cell numbers. Not one response back in all this time. I have no idea why there would be no response. Everything went extremely well at our first cleaning, we got along great, and have had nothing but praise for Bobbi and her team with everyone we meet. I am now only sorry that we recommended her to our neighbors. I have checked her Facebook page and she is actively on there, so it saddens me that we would get no response. If she is too busy or for some reason isn't interested in our business, it would have been nice to at least get some sort of acknowledgement.
If you can get her to respond to your inquiry, I'm sure you will be more than satisfied with the results, but I am dismayed by the lack of professionalism and responsiveness she has shown.
"[Member name removed], We have tried to contact you by phone on numerous occasions, and were unable to reach you. We have minimized our service area and Pembroke is no longer a town that we service, due to the distance it is from Marion (where we are currently located) I believe when we cleaned for you last, we were located in Plymouth, but have moved since then to the Marion location. Sorry for the confusion and good luck in finding a cleaning service in your area."
"Thank you for taking the time to write a review. We would love to know what we can do to improve your experience! Please reach out to me after the holidays have passed so we are able to discuss your experience together. We want to be the best that we can possibly be!"
"Well, I just got the best gift in the world from my very thoughtful daughter ? a thorough-top to-bottom cleaning of my house right
before Christmas! Now Santa will not choke on the dust when he slides down my chimney! Working too many hours per week leaves me with very little down time. I want to see family or do something fun with what little time is left, so this was the gift of free time, as Bobbie said when she came by to do her walk through prior to the cleaning. What a gift! Bobbie explained
all the wonderful things her divas would do ? so that I wouldn?t have to! She is so thorough ? she has a checklist ? like Santa ? and the wonderful divas who arrived a while later proceeded to do a detailed high to low cleaning of everything in my house! It was Santa?s workshop before my very eyes! The baseboards, the ceiling fans, the kitchen cabinets, the BLINDS ? every slat, the hardwood floors, the bathrooms top to bottom, the furniture and rugs were vacuumed ? every baluster was wiped down on the stairs and in the loft ? I could go on for days. This Company is made up of wonderful, caring women who are hardworking, detail-oriented, friendly, respectful, and they give back. The company partners with the Cleaning for a Reason Foundation, which provides free cleaning for women undergoing cancer treatment. How could anyone not give this company a try - a company with a heart and a conscience that also does high quality work. I?m sold ? Bobbie?s Cleaning Divas make it feel like Christmas all year long!"
"Thank you so very much for sharing the cleaning experience you had with Bobbie's Cleaning Divas with others here on Angie's List. The fact that you mentioned that our company takes pride in our work from beginning to end means a lot to us! This experience is exactly what we wanted for you and all of our customers."
"Thanks for confidence in Bobbie's Cleaning Divas! It's been my pleasure to be acquainted with such an experienced and knowledgeable realtor. I always look forward to working with your client's, to help them make an easier transition to their moving experience."
"Thank you for your vote of confidence! It was a pleasure dong business with you, and we loved your dog!"
"We appreciate your feedback and look forward to providing you a healthy and clean home. Enjoy your new found free weekend time! You deserve it! Thank you, Bobbie Frugoli Bobbie's Cleaning Divas"
"We appreciate your feedback! If you should ever need cleaning help in your new home, please give us a call, we do service your new area! Thank you again for using Bobbie's Cleaning Divas! Bobbie Frugoli Bobbie's Cleaning Divas"
In the downstairs hall and stairwell, I had expected that they would simply dust and clean around the equipment that was stored there, but she took the mess in stride and said she could thoroughly clean the stuff and the space -- and she did! -- including wiping down the very dirty risers on the stairs -- so that it practically sparkled!
The rest of the space was throughly cleaned top to bottom, including wiping down all the window and door frames and baseboards. I seldom find other people who clean as well as I do, but these two gals did a superb job.
They completely emptied the kitchen cabinets -- which hadn't been cleaned inside for about 6 years -- carefully moving all the contents, including dishes and glassware, into several cartons for temporary storage. Not only did they thoroughly clean the insides and outsides of the cabinets, but they used some magic product that cleaned the outsides of the cabinets so that they were no longer sticky -- I had tried every kind of product and scrubbed those cabinets down numerous times without removing the sticky surface over the years, and they are finally no longer sticky!
Both cleaners were a pleasure to work and talk with and they approached the job with smiles and enthusiasm and confidence.
As this was a first cleaning of this place -- and the first time I had hired Bobbie's Divas to clean for me -- Bobbie and Nikki came by about 2 hours into the project to check in. They were friendly and professional. I had already formed a very positive impression of Bobbie's professionalism and careful listening from our phone conversations, and in person I felt the same confidence that I was dealing with people who I would be able to trust over time.
It is my intention to have Bobbie and her Divas continue to do regular cleaning of this space, and as well to have her start servicing our home as well.
My expectations were exceeded in every way dealing with Bobbie and Nikki and her Divas in this first encounter.
"Thank you for your vote of confidence! We appreciate your feedback and are happy that we could help you out with your cleaning needs, so you have more free time to do other things. We are looking forward to doing business with you again! Bobbie Frugoli Bobbie's Cleaning Divas"
"Thank you for your vote of confidence!!! We are happy to free up some of your time, so you can spend it doing the things that you really want to do. Cleaning is what we love to do!!!"
"Thank you for your vote of confidence! We hope the wedding you are preparing for goes wonderful and we are happy to have been able to help you out with your cleaning needs! We look forward to seeing you again in August! Bobbie Frugoli Bobbie's Cleaning Divas"
"Thank you for your vote of confidence! We appreciate you sharing about your experience with us and are happy to help you out with your cleaning needs anytime!"
"Your home reflects balance, harmony and relaxation. Our staff thoroughly enjoys coming out to help you with your cleaning needs.Thank you for your positive feedback! Bobbie Frugoli"
Two of Bobbie's Divas typically spend about 2 hours bi-weekly cleaning my home. They are very professional and courteous. I have been having my home cleaned by Bobbie's Cleaning Diva's for approximately 8 years and have always been very pleased with their service. They leave my home sparkling clean, not always an easy task with my boys and my dogs! Thank you Bobbie for a great service all these years!!
"Thank you! We love your boys and dogs, they are what makes a house a home."
"Thank you for vote of confidence! We pride ourselves on the value and commitment to service to our customers. If you should ever need our service in the future, we would be honored to clean your home on an ongoing basis. Bobbie Frugoli"
The first cleaning was last week and we couldn't be happier, the crew came and cleaned the area we designated top to bottom and organized things in spots, as well. Would highly recommend this company if you're like us and between work, school and kids.....there just isn't enough time in the week to keep the house as clean as you may like!
Licensing
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