DIRECT KITCHEN & COUNTERTOP
About us
a number of cabinet lines to fit every budget!
Business highlights
Services we offer
Kitchen cabinet and countertop sales and installation
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 20% |
Terribly. Our job involved replacing cabinets, Installing granite, knocking down a wall for expansion, designing a laundry space,and extending and refinishing hardwood floors. The carpentry person, and employee, was top notch. The flooring job was sloppy, large gaps and cuts that extend too far. The cabinets themselves had many cracks. Direct Kitchen brought in a "painter to repair the brand new cabinets ( at the very beginning of the job) This worked for a while but all the cracks have since returned. The cabinet doors were warped , two were replaced but today my cabinet doors still do not close flush to cabinet. The sink they sold me was defective from beginning as it had marks ( looking like glue at first) I thought they would go away with time. They were permanent marks. When designing kitchen, I wanted a double sink but was talked into the deeper single sink. Now I wonder if they had a returned sink and wanted to use it on my job. After my complaints were unresolved I reported them to BBB. This provider lied to the BBB and mischaracterized me. Then they came to my house and painted the defective cabinetry. ( the job that was a temporay fix) I don't trust this business to fix problems. BBB closed the file. I am living with a kitchen with defective cabinets, defective sink and sloppy floor job.
Licensing
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