MJ Digby Plumbing & Heating

The service includes the installation of a new unit of furnace, water heater plus vents and 2 thermostat. He made sure that everything works well, and he also removed my oil furnace. explained how economical to convert from oil to gas furnace. I've had no problem with him doing minor plumbing works for me as well. He is willing to discuss everything with me on the things he was doing. I highly recommend him to friends and families unequivocally. He is a very nice individual.

Matt was very responsive and did a great job. Repaired ancient shower faucets and addressed wobbly toilet.

Matt left his apprentice to fix the faucets and did not inspect his work. I later found that the second faucet (that Matt recommended be replaced) leaked like a sieve once a hose was attached. I called and texted Matt, but he never responded. I will now need to hire another plumber to fix his shoddy work. I do not trust this plumber and would definitely NOT recommend him!!!!

Called Matt at about 8am and he was here around noon that same day. Was done in approximately 90 mins. Nice guy. Will definitely use Matt again.

Matt made sure he checked my warranty, though it didn't work out, but gave great advice and was very kind and responsive. His prices were in line with others and he made sure I knew how to check on and operate the new piece of equipment. Very professional service. I would definitely call on him in the future. Price included the heater itself, installation, and removal of the old tank.

Matt was great and his apprentice (Shawn... not sure if spelling here is correct) did a fantastic job. This was a minor job and they charged a very fair price for a couple of new home owners who were without water. Bottom Line - I would hire this company again in a heartbeat! Thanks Guys!

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Matt is the best plumber!
He shows up on time and is polite and professional.
He always cleans up the area when he is done.

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Excellent experience - very trust worthy, and will be the only plumber we'll use going forward.

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Matt showed up after hours, quickly figured out the problem, replaced it in minutes, and was on his way. Couldn't ask for more. I'd hire Matt again.

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Matt did a great job!  He listened to my requirements and we discussed different methods of acheiving my desired end result.  What looks simple can be challenging and Matt was very patient with me and explained the process.  He arrived on time, after the initial consult and proposal a week earlier, and we went over the plan again and then he and his assistant got to work and finished in about 4 hours.  The end result was perfect and very professional.

This plumber is the closest to an action hero as you will find.  He had come out to work on my oil tank so it could be moved and  was honest that nothing needed to be done.  Instead of collecting his fee and leaving he asked if there was anything else to be done and just killed the list like clockwork.
Unless he retires at some point, I have a plumbing and heating guy now (making me the envy of my friends).

We called Matt after our hot water heater broke on a Wednesday. He called me back within 5 minutes and tried to help me troubleshoot our issue over the phone. After we were unable to determine the cause over the phone he then offered to call the manufacturer of our 2 year old water heater for me to see whether or not it was still under warranty. He didn't have to do this and I found this to be such a kind gesture as I was home alone with my busy toddler! This all happened at 5:00pm and he then told me he would stop by first thing Thursday to see what was going on. As promised, Matt stopped by our home, to further a**** what may be going on and it was determined that a piece needed to be replaced. He drove from our home in North Reading to Watertown just to pick up this piece. We were more than grateful for his sense of urgency, kindness and willingness to "go the extra mile" for us. We couldn't have asked for a better experience and will certainly call him, should we have any issues in the future. He is a great guy with a sense of humor and when you have no hot water, a sense of humor is certainly welcome. :)

Experience with MJ Digby has been excellent, including on this project.
The job has been phased to coincide with a much larger and extensive refurbishment of a late 1700's English colonial...Matt has worked around our timetable, ensuring that we've always had hot water/heating when needed.
He's always responsive on the phone, and he has been a constant source of good advice on our project, and not just on plumbing matters.

A++ I am very thankful MJ Digby was so responsive. It really took the anxiety out of having a clogged kitchen sink. As a single women, with little knowledge of plumbing, I anticipated getting ripped off, but his price was very reasonable. MJ was articulate, friendly, and cleaned up after the work was done.

As previously mentioned, everything went smoothly and efficiently.  It is by no means a quick job to replace those tanks but Matt worked as quickly and efficiently as possible and got the job done.

Matt's a pleasure to have around the house...he's tidy, considerate and polite to a fault. We had no drama on this job...it just went well.

He is a licensed plumber. He came out on an emergency basis. I think very highly of him. I spent about $250. He understood the level of emergency and came out. It reduced my problems significantly. I had him come back out for another project I was considering, which had to do with moving some heating vents. He told me not to do the work. He told me that the cost of moving would not save me money. I like him because he is thoughtful and he clearly knows what he is doing. He is a nice contractor to deal with. I would recommend him without reservations. I will use his services again in the future.