Gerard M Horne Carpentry

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His service was great, he was very trustful and when unforeseen things came up they were fixed quickly and correctly. We had a problem with my ceiling and he was able to fix it and make it look like the problem never existed. There is still a few small pieces of trim to be finished but I couldn't be happier with the level of communication and service.

He had to cut out part of the existing stairs in order to build a landing. It didn't have one before, it had pie slice shaped stairs. I chose him because he does new stairs and remodels staircases. He also put in an additional railing. He also installed a post at the bottom of the staircase as recommended by the stair-lift people. The post looks like it was always there. The quality of the work is excellent. It really blends in.

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He did a great job! He had to remove the floor and re-install new flooring. It was a big job and he had great skills and did a great job.

It took the young fellow about four hours. He arrived a little late due to traffic but I was called by Horne to explain.  The young fellow took his time, looked like he knew what he was doing and was pleasant.  He was thorough and I was pleased with the results.

They did a good job, they were very professional people, and they did the work quickly.

Very professional. We were very satisfied and are currently discussing another larger job with him. We had mislaid one part for the extreior door and when we found it, Gerry came back very promptly and installed it at no extra charge even though mislaying it was our fault.

Really excellent experience.  Gerry is extremely nice and personable, and very punctual.  Responds to calls or e-mails wihtin 1-2 days.  Crew was also very nice, professional, cleaned up after themselves each day, and overall did an excellent job.

The work was extremely well done. Gerry said that it would be 2 weeks before they could do the work, and that was the case. But they did show up on time: 2 weeks later. Through my fault some small parts for the stormdoor were missing. I found the missing parts shortly after Gerry and his assistant had hung the door and left. Gerry came back the next day and completed the work on the door for no additional charge. If I need any carpentry work done in the future, I will surely want them to do it.

The job progressed steadily in spite of a very snowy winter.

In short, we trust Gerry and his work. We bought a "fixer upper" house with known (but repairable) structural issues. And so the adventure began. We chose Gerry after going through a list of contractors and getting estimates. Gerry was responsive from the beginning, and we got the sense that we'd be able to work well with him.We had Gerry do the necessary structural repairs first, then added usable stairs back to the basement. After that we went on to the kitchen, bathroom demolition, and all that comes with it. Gerry talked quite a bit with the subcontractors, which he works with on a regular basis, though he offered that we could always work with them directly if we wanted to. Its this type of flexibility combined with responsibility that I truly appreciated during the months that we worked together. We coordinated so many decisions, details, and plans that I kept a running spreadsheet, hitlist, and long term planning log of everything that had to be done! We'd talk first thing in the AM, he'd finish work on Saturday, we meet to go over the next phase of the project at 7 at night. Gerry worked hard to get jobs done and to keep things moving. One of the concerns we had prior to finding Gerry is what would happen when things didn't go to plan, and how it would be handled. When we did have concerns, Gerry met with us and talked us through the issue. Many times it was a small item that we just needed clarification on. When there really was a problem (with a job this large of course it happens), he fixed it and made it right.  It was a huge relief to work with someone who could handle a problem, fix it and keep a good working relationship going at the same time. Gerry is a really good guy doing really good work. We plan to work with Gerry again for some other things.

Gerard may be the nicest contractor we've ever met. It's just him and one other guy, which I preferred over a huge team of "subcontractors" swarming your home. But that also means that your project will take longer than expected. But his prices are reasonable, he's very pleasant to work with, he listens to you and strives to understand exactly what you want done. And at the end of  the day he wants to hear your opinions and is willing and open to changing anything you don't like. As the project progressed, my husband and I could see that certain aspects of what we wanted wouldn't work and Gerard was really good at helping us decide alternate designs. My husband and i hope to use Gerard for all of our future carpentry jobs. We highly recommend Gerard M. Horne Carpentry, just understand that because it's just the two of them your project start date may be delayed and the project may take longer than you anticipate. But he more than makes up for that with his kindness, attention to detail, and quality of work.

In August when I was thinking about kitchen renovations, I sent Gerry an email through Angie's list, and he promptly wrote back. he came out to the house within a week to look at the kitchen and talk to us about the work to be performed. He was punctual, and very thorough. He spent a good deal of time with us looking at everything, making suggestions, helping us figure out which things we could leave out and how we could cut costs. Within a week he emailed a quote. It then took me a while to get organized, about 6 weeks. So when I contacted him to schedule the job, he wanted to come out and look again, which I thought was a great idea. He talked me through how to order new cabinets at Home Depot, what to watch out for, etc, and even when I was over at Home Depot ordering things, I gave him a call to ask for his opinion on some things, he was super helpful. The cabinets and the new appliances were delivered. Gerry and his assistant came a few days later to do the installation and removal. it took them longer than they thought, I think they had a hard time with running a new electricity line to the kitchen from the basement for the new microwave, because our building is rather old and tricky.

 Gerry thought he could install the dishwasher himself, but that did not go so well, he was a bit hesitant about forcing one of the parts that seemed too tight. So the plumber had to make an extra trip to install the new dishwasher, and that turned into extra two trips because nobody had noticed the pipe in the back of the old dishwasher that kept the new one from fitting into place. The extra plumber visits pushed the price up, which I guess I should have expected, but it ended up costing more than Gerry initially had told me it would.

But other than this, everything went great. Gerry also helped to put an extra kickboard in front of the dishwasher, and helped to cement up some holes in the kitchen. Everything now looks and works great, and they did an excellent job. Very helpful. I highly recommend him, and would definitely work with him again.

Did excellent work and when he said he would. Wished he'd done work earlier but was too busy. Did keep in touch and tell me when he was going to work and ddi keep his word. High quality work at a fair, if high, price. Would use again.

see above.

Overall it went very well - he arrived on time, finished on time, and the cabinet looked great afterwards

We invited Gerry to our home in April to give us an estimate for some repairs on the lower level of our home due to significant ice dam damage. We also asked for custom built in bookshelves to be added during the repairs. Gerry was prompt in looking into our project and submitted a fair proposal. He and his team started work in Mid-may. They are still performing the work, but it is nearing completion any day now. They are a very busy group - which I think speaks volumes about their work and business.
 
Gerry, Billy and the rest of the team have done an outstanding job on our home. The work is beautiful and we couldn't be happier. Aside from the great quality of their work, Gerry's character (and that of his crew) is quite commendable. We've had an absurd amount of contractors in and out of home over the last 6 months, and Gerry is BY FAR the most professional, dependable, honest, and personable of all we have encountered. He listens, is extremely responsive, always available and fair. He points out issues and does not try to work around them or "hide" them, which we have seen others do. I feel as though we've built a very solid relationship and can count on him without a doubt. Experience has taught us that this level of dependability and professionalism is quite an anomoly these days.

I think we're done with work on our home for a while, but when it comes time to remodel our kitchen and/or bath (the next two on the docket), Gerry is going to be the first person we call.  It has been a true pleasure working with him and we look forward to working with him again.

Gerry Horne is very easy to work with and very professional. His priority is customer satisfaction. In spite of snowy weather and jury duty, he kept the job going and finished in good time. His plumbing and electrical subs are very competent also.

Gerry and Bill arrived when they said they would. They cut most of the pieces for the cabinets and left them for us to stain (that was our request). When the doors were finished, they put everything together and we finished staining everything. Gerry remodeled much of our 1895 home to update it, so we were very familiar with his work. Like many other contractors, he usually has another job going at the same time, so the finish timeline is usually a few weeks later than he tells you, unless it is a 1-2 day job. All the same, he is very willing to accomodate your requests and is very easy to get along with. It helps if you have a good idea of what you want, or can draw something for him. He can also provide you with sketches based on what you've told him to see if you are both on the same page. It also helps to make sure that everything you want is written down, either by you or by Gerry. The cabinets came out beautifully. We will use Gerry and Bill again as they are both very honest and ethical and they do great work.

Overall I have to say that Gerry is great. I still call him to stop by and look at the basement or to hang up the new mirror I just bought. He is the only contractor that I know that would call me at 7:00 on a rainy Friday night and say make sure you check that window on the second floor to make sure it isn't leaking. His work is never done and he will be there until it is done. I was recommended to use Gerry by my parents as he re-did the majority of their house so I have known Gerry for some time. He is extremely skilled and can basically do anything. I would use him again, as right now he is replacing my garage.

Excellent quality. Gerry created recesses boxes with moldings. Obviously a professional, master carpenter. Gerry did a beautiful job, was on-time, courteous and always in a good humor. I am very pleased an will use his services again when needed.

It went very well overall. Custom work takes time, and I was a bit impatient, but Gerry was responsive to my desire for speed and kept me posted as to hoe work was progressing. He even came on a Saturday morning to install one of the covers, as that was more convenient for my schedule.

See above.

From start to finish, Mr. Horne was honest, communicative, and punctual. He is a gifted carpenter and an excellent general contractor who subcontracts honest, hardworking, and excellent subcontractors. We couldn't have been happier with his work, and look forward to working with him on future projects on our home.