Gold Star Heating and Cooling

No longer in business. Wont return calls even though they were holding onto $700 in materials I already paid for (needed for a later job). Really crappy.

Hired them to do new heat pump and replace furnace. With all the new rules with MassSave, they submitted all the extra paperwork to get the project approved. They were very professional and pleasant. Frank and his team were awesome.

They completely dropped the ball on this brand new house in Hull. I reached out to Anthony and he is no longer with the company. He says. Not really sure who owns the company, I met some guy Frank one day. They installed two units, one in the attic, one of the basement. The one in the attic, they neglected to run a drain to the outside of which, drain pan overflowed. the ceiling, cabinetry and flooring all were damaged. We have made numerous calls to see if they will take care of the problem, but have gotten nowhere. Be very cautious if you hire these guys. I canâ  t even seem to get a certificate of insurance. when they pulled the permit, It was under a different companies name. Somehow they were a fence company before this, kind of tells you something. Run!

We had an unexpectedly tough job replacing a 90s-based heat pump with a new modern system. Old technology and questionable techniques were lurking in the woodwork (literally, in some instances); line-sets needed to be rerun and tubing adapted; and most urgently, new electric structures needed to be designed and re-wired. Frank and Anthony, without any hesitation, went to work on all the required changes. Most changes were anticipated and included in the scope of work without additional charges. Frank admitted that he had overlooked the need for electrical work, and he called in an electrician to do the job right (on his dime!!). I was so impressed by Franks diligence and integrity that I split the electricians bill ( NOT a trivial amount) with him. No need to be a hard-ass. And to top it all off, they did in fact leave the area cleaner than when they started - both inside and outside. The new Mitsubishi ducted system is a revelation - whisper quiet and warm even at 10F.

Very professional arrived on time and left the work area clean.

I needed to replace a cedar fence that had blown over in a storm. and I called Gold Star to get a quote. Not only did they provide a very competitive price, but the work was done in a very professional and timely manner. Frank is great to work with, and the guys who did the job were friendly, professional and efficient. The fence looks great!

The work was fantastic; I wouldn't call anyone but Gold Star. My husband and I unexpectedly took in a rescue puppy, and spent an entire day calling around and scheduling fencing estimates in order to get a fence in ASAP. We cancelled all other appointments after Frank visited our property - there really wasn't a point in meeting with anyone else. Frank's customer service was above and beyond from the jump. Our yard is hilly and has lots of trees, and my husband and I were constrained by both a limited budget and a tight timeline. Frank was the only person who offered multiple solutions for our many issues, and he came up with a creative combination of vinyl and black chain-link set up at specific points on the property so that we have privacy from the street and great curb appeal, but we didn't blow the budget. He even gave us multiple estimates so we could choose the fencing we'd be happiest with, and was really willing to negotiate pricing/design with us when the best option was out-of-budget. Our fence was completed in less than 4 weeks after the initial estimate - which is bananas-fast considering the work had to be halted multiple times due to inclement weather and was slowed due to the unexpected 3-feet of shale rock under our lawn that they had to jackhammer through and dig out before setting our posts. Brian and his team were incredibly professional; they kept my husband and I updated about project progress, explained what they were doing when they did it, and were very kind when the puppy bothered them for pets on our lunchtime walk. They always left the work site neat, and would literally work until dark - I think everyone knew how eager we were to get this thing done and let the puppy run around. We also noticed the small, thoughtful things the team did - like attach a few rebar stakes in places where our puppy could try to dig out, or place rocks that they'd excavated on the outside of the chain-link to make our yard more even more dig-proof. Brian told us at the end of the job this was the toughest yard he'd worked in 5 years - but we would never have known it. The guys worked seamlessly, and our fence looks beautiful, polished, and most importantly - secure for our puppy. Three happy customers for life here :)

Frank and Brian and the team at Gold Star Fence were fantastic, professional, competent, with excellent customer service skills. They crafted fencing for us that was of the highest quality, unique, and just what we wanted for our land. They were wonderful. We highly recommend it!

Frank m of gold star fence gave us a competitive estimate to remove the old wooden picket fence and replace it with a 4 chestnut hill vinyl fence. Frank and his crew (bryan-frank2 and di) showed up on time as promised and did an outstanding job including an impeccable clean up too! My wife and I are very pleased with the quality workmanship and quality product. Definitely would recommend gold star fence co. Paul and Joan E. Norwood, ma.

Frank and his team installed a white vinyl fence for us. One side was brand new and Frank had to match the other side with what my neighbors vinyl fence was. He matched it perfectly. Both sides look amazing and we just love it. His professionalism and customer service gets our â Gold Starâ Thanks Frank and thanks to Brian as well for being so meticulous! Danny and Lisa Kilroy Quincy, Ma.

Frank and his team are awesome at customer service and giving an affordable deal. Hire with confidence!!

Very happy with my new fence installed by Gold Star! I needed a fence installed ASAP- and Frank and his team delivered. Reasonable price, great communication, and high quality work. Would not hesitate to recommend Gold Star. I will certainly use them for any future fence work I may need.

I highly recommend Gold Star fence company.. if your looking for Gold star status this is the company for you... not only did Frank take his time to go over the different products, he made sure that we got top quality for a reasonable price that fit s my budget... Frank and his team kept me in the know throughout the entire process... not only where they quick but cleaned up after themselves and remained professional from beginning to end... Gold Star has found a customer for life!!! Thank you

Repaired my wooden fence, excellent work and on time and very clean and tidy. Would not hesitate to recommend.

Shows up on time, goes beyond to satisfy the customer. Would definitely recommend!!