Frank M Moody Plumbing

Frank Moody’s promptness, attention to detail, and commitment to excellent products and services really stood out to me! If I can help it I will not use another plumber other than Frank. On a Thursday a few weeks ago the water pressure in my home substantially decreased to the extent I could barely wash any dishes, and the water in the shower was barely coming out. When using one water source another one wouldn’t turn on at all. Also I lost my hot water. I suspected the hot water boiler since I knew mine was due to go pretty soon, but I didn’t know what would cause my water pressure to go down so substantially. I tried the larger plumbing companies; M&M or MSB Plumbing and TJ Nee Plumbing and Heating. Neither called or emails me back and still haven’t weeks later. So I continued to search and I found Frank Moody who I saw with only 5 star reviews on his webpage and 4.5 on Yelp. Frank picked up my call right away and told me he’d be over to take a look at the problem and he was over in just a couple of hours! After about 30 minutes he identified and confirmed the problem to me and I ended up getting a pressure reducing valve and a new hot water boiler. The diaphragm of the pressure reducing valve was destroyed, and my hot water boiler was leaking. He gave me the option for a 6 year or a 10 year water boiler. I chose 10 because the price was only just slightly higher, and it even comes with a 10 year warranty in which Frank will install a new one without any charge! The pressure reducing valve has a 5 year warranty on it and he said he’d reinstall that too if that breaks before then. Even better he was over the very next morning to install it! It was fortunate for me because not only was the shower cold but I was washing myself with dripping water. After he was done with the installation he explained to me the difference of the boiler he installed versus the others. Mine had ione rods that would allow the boiler to last at least 10 years or a new hot water boiler. He also pointed out that one of my neighbors had illegal parts to their water boiler because they weren’t safe enough and other flaws in how they were installed. He definitely knew what he was doing and he was committed to providing excellent service. In the aftermath the water pressure in my place has never been better. My wife used to complain that it wasn’t strong enough, and water sources would decrease if another one was used. That is no longer the case. She is very happy with the shower and she definitely enjoys them more. Happy wife happy life! And I was so happy with his service that I ended up getting a new sink installation too. Bottom line is I think I will avoid using the big plumbers. In fact I won’t use anyone other than Frank until he retires. Use a guy who pays great attention to detail and takes pride in his work and making his clients happy!

Frank responded quickly to the message I left on the fmmph.com website and arrived promptly when when expected. He looked at all the leaks and determined what fixes were needed in each case. He purchased the necessary parts and fixed all three leaks in one day. He also installed necessary new faucets in the kitchen and first floor bathroom sinks and rebuilt the drains/trap under the kitchen sink which had been built incorrectly and caused frequent backups in the drains. Frank was prompt, knowledgeable and professional and explained what I needed and how he was fixing the problems. I would definitely hire Frank Moody again.

He responded to my call immediately. Came on time and performed service with professionalism.

Frank came and made the connections and dealt with a very difficult extension hose that the washing machine manufacturer recommended. He was extremely patient and diligent in getting the job done right, despite the fact that it was a small job in a very busy period. I will definitely use Frank Moody again and highly recommend him to others. Thank you Frank!

Very professional, prompt, trustworthy!