AMERICAN TRADITIONS CABINETRY

Mixed. A very solid value on the cabinet and counter top materials - easily better than some of the home improvement stores. Follow up service can be a bit of a challenge. Initial ordering process was very smooth, but the wrong cabinets were delivered. Based on the paper work I had in hand, this looks like a factory error and the correction was fairly prompt. Dan did us a favor that backfired by recommending a friend of his as a general contractor. Price was right, but the friend was not and we ended up firing him at the last minute and acting as own general contractor. Follow up on a few missing and replacement parts was slow, requiring multiple reminders. Final billing was off a few dollars. All eventually fixed to our satisfaction, but took a little work that I would have preferred to avoid. Went back to order some matching stock a few months later and after a few weeks of not receiving it and a few reminder calls we decided to go to another vendor, where the order was filled in a week.