The Irrigation Company

The Irrigation Company did some repair work on my lawn irrigation system. They were responsive and did a great job. The technician who came out was thorough and walked me through what was needed. Very satisfied and appreciative of the quick response.

Craig and his team were excellent in every respect. I would recommend them without hesitation!!

Great did exactly as described in timely manner. System is perfect

From initial contact to completion of the installation this week, Craig was terrific. He was always timely and updated us if there was a change in the schedule. His workmen were pleasant and respectful. The work was done carefully with minimal disruption to the lawn and plants given the scope of the installation. We had a total of six zones of irrigation installed. I felt from the beginning that Craig understood the scope and complexity of the project.

I was contacting the company in early spring when they were not quite up and running so I did run into a little trouble getting in touch with them at one point to try to reschedule an appointment because they were on vacation (it was still their off season) and there was a problem with their email inbox being full and bouncing back my messages. That said, when I met Craig in person, he was punctual and very nice and professional. I ended up going with a more local company that had a working relationship with the lawn installation company I was using for ease of coordination since both companies used the same Hunter and Rainbird products. If my relationship changed with the local company, I would strongly consider hiring The Irrigation Company for followup/repair work. As far as price, both companies were around $3500 to do the basic job, but when I wanted to have the option to be able to water two garden beds on opposite sides of the yard more frequently than the rest of the yard, Craig's solution was an extra $1200 whereas the company I chose was able to accomplish this by reorganizing the zones.

Craig the owner is very professional. He was open and honest with all options and provided appropriate advice that fit my needs the most. The work was done on time and the pricing provided was very competitive. Craig's crew provided a walk through of the system and adjusted the sprinklers as desired. Very glad with the service provided

We interviewed several companies and felt Craig's quote and knowledge just couldn't be beat. The job was done on schedule, and so far is running perfectly. Craig came out himself to give us a lesson on the timer and check the project after we'd used it for a few cycles. He is professional, knows the business and very responsive.

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They are on time/punctual and you can count on. They pick up the phone every time you call. They don?t just sit on things, they just get it done. They are a little expensive but the work was very good. They are a little competitive though.

Service was provided on time with a very knowledgeable person explaining what needed to be done and performed repairs after discussion of my options. I was very pleased with service and would recommend this company to all

Their price was very reasonable. They were very professional. They had all the tools and the updated technology to do the troubleshooting required. The assistant was very professional as well. They were able to do what I thought would take at least half a day; they did it in about an hour or an hour and a half and that was due to their expertise and the tools that they had. Their promptness stood out to me. They're a local company and they're not a big national chain. They provide real in-depth customer service on a local level. I'm going to call them in about a week.

The experience was excellent. Their customer service was great, and if there was any problem, they came out and fixed it. They were on time. I got all the coverage I need, and their quality of work was good. They made good recommendations that works, and everything is green and colorful as it should be. Their pricing was great.

They are an excellent company and they have done numerous projects here in my neighborhood. The guy who comes out is great and I have no complaints at all about him. He is fabulous and if you have a problem, he comes right away. He returns all your phone calls if there is an issue with the sprinkler system. I have had no problem with him at all. He is excellent overall. He also put our sprinkler system in a couple of years ago. I cannot say enough about him and he has a fabulous pricing. The quality of his work is great and he has a two-year warranty on all the sprinkler heads. His responsiveness is excellent. If I leave him a message, he calls me right back. I have never really had to say that he was going to come out at a certain time and he showed up but when I have left him a message, he has called and he has gone right out. Because he has a lot of customers in my neighborhood and he lives in Princeton so instead of me saying, "Okay, I want you to come out today," if it is no emergency, I always just tell him, "Look, if you are in the area turning the sprinklers on for the other people, stop by," so that he does not have to make a special trip. His professionalism is also excellent. I would absolutely use him again in the future and I actually just referred him to a new neighbor who is building a house just down the street from me. He asked me if I knew of any sprinkler guys and I said, "Oh yeah! The irrigation guy that I use is excellent." So, I gave him his card.

Craig was very responsive, showed up when he said he would and he and his team did a great job.

I really liked the owner. The price was fair. He did what he said he was going to do. I thought he was very professional. One of his workers I didn't care for too much. It was just little silly things like one of his workers told my next door neighbor's dog to shut up. But, they did a great job. I did call the owner about that and he said thanks for the feedback and that other worker has not been back to my house and they have. He was very responsive to that and heard it, which I really appreciate. The other thing that really bothered me was that he smoked. I know that sounds really petty. He was moving around but he always had a cigarette but in his mouth and that bothered me. I'm very satisfied with the company. I'm really satisfied with the professionalism. The did everything that they said they were going to do plus more. Even with the couple of things that happened with the laborer, I thought it was a good experience and I would hire them again and I would recommend them. He was very fairly priced.

Craig and his team stand out in what is a very competitive market. Start to finish I was pleased with Craig's professionalism, insight, patience, and quality of work performed. As you would expect with most large jobs his price per head came down as we expanded into other parts of the lawn and his estimate was the price, no surprises. I highly recommend The Irrigation Company and I look forward to the opportunity of working with them again in the future.

Did an outstanding job, would not hesitate to recommend them. Another local company came, recommended a new system and never followed up. Called The Irrigation company, came and told me I could just rebuild the system. Saved me over a 1000.00.

Craig and his crew were very responsive to my many questions even before he was contracted. He explained the entire process in detail as well as offered logical suggestions. He provided a detailed quote. He started and ended the job on time, cleaned up and walked me through what he had done. I still had many questions after the installation and he was very prompt in responding. I would highly recommend The Irrigation Company.

They end up doing other neighbors as well because of our referral. Very professional company.

Craig and team were very professional and timely. Craig come on site to look at our system twice, and we spent a long time talking about our needs. He made a comprehensive proposal, which we then decided to change and he significantly changed the proposal to meet our needs. Since our system was already quite large, and needed tuning, adjustment and to be modified - it didn't fit well within his fixed price quoting, so we agreed to a straight time/materials. Even still, he provided a rough estimate on price. His team showed up on time, a had a fantastic attitude. They were a pleasure to work with, the worked diligently, and got the project completed ahead of plan and below estimated price. The resulting system is very nice - the zones cover the areas much better, our gardens are now getting even spray and our new lawn areas are fully covered. We will work with Craig again when we add the remaining gardens next year.

Craig was the first to return our call of the three companies we contacted. He provided the best bid, was always on-time, very courteous, professional and provided the same high quality products as the others offered at a far better price! He was booked solid, yet he squeezed us in knowing that we had a big event we were planning. His follow-thru is exceptional and we'll use him to place our service into hibernation for the winter and to dewinterize it in the spring. He came by personally to ensure we were happy with the work his crew completed at our new home. If you want a quality company, with exceptional pricing and prompt and dedicated employees - call Craig for a quote.