Emerald City LLC

Replaced fiberglass shower stall with new tile shower. They were so helpful selecting the right items to blend with our existing flooring and the installation was professional and well-managed. A+ for communication and responsiveness. Highly recommend!

Hired Emerald City for a kitchen renovation that included removal of a load bearing wall. Things fell apart at the job’s completion. Poor communication between the contractor and the designer resulted in design flaws during installation. Sub contractors had to return multiple times due to sub par work that homeowners had to point out to Emerald City. Granite slabs installed by Emerald City with multiple cracks and fissures upon install which Emerald City said we as homeowners should have seen on a cell phone photo sent to us. The biggest issue was when at the completion of the project it was brought to our attention that NO permits were pulled for the project (structural, electrical or plumbing) which Emerald City claimed was not their responsibility, even though they managed the entire project. They refused to resolve so we had to see legal counsel and was finally resolved almost 2 years later. Too many shady business issues to mention including price changes throughout without being told. Save yourself and find an honest business to do your project.

Work was excellent. Quality was better than I expected. John and the crew were incredibly professional, neat, and on time. I would recommend without hesitation.

Job went excellent and owners were a pleasure to deal with

It went great!!

Emerald city was easy to work with and all work was completed on time. They always stayed in touch and were very accommodating. I got the kitchen of my dreams. The design and help choosing finishes was perfect. Thank you

Very well. I was very pleased with my choice of Emerald City LLC for this project.

Extremely well. Very pleased.

After the job was awarded I made a change in the edge form the original bid thinking it was a one-for-one change. I was told "sure we can do that". The price tag? $875. When did I find out? When the job was done and I got the final bill. When I called them about it? Too bad! As long as everything is competitive with others they are fine. If you make a change after the job it awarded, they will nail you like predators!

They were timely and clean with the installation. I could not be happier with their work. I would highly recommend them.

Very impressed with Emerald City's communication, responsiveness, and quality of workmanship. They had to work in an extremely tight space, both removing the old shower stall, and then building the new one - there was no damage to any part of the bathroom. The new shower looks and works great. I've received many compliments from family and friends.

Emerald City was firing on all cylinders for the 2nd time for us on Cape Cod. Great work, responsive, professional people to work with. Highly recommened.

They were wonderful. A wonderful company to work with. They pay attention to detail.

Really good and nice people They did what i ask for.

They did a fabulous job and I would highly recommend them.

They did an unbelievable job and got it done in 6 or 7 weeks. Jimmy is the demo guy and he was excellent. John made sure everything was right as well. Lori came over and helped designed the place. I would highly recommend them to anyone.

They were great and I would definitely hire them again.

Emerald City took out all the stops to make sure we had a countertop for Christmas! John came and measured on Tuesday and he was back with his help installing the counters on Friday before Christmas. I especially appreciated their experience and recommendations that led to a gorgeous result. They earned my highest praise and confidence.

Great personal service and very patient. Remodeling a home can be tough and Shayna/John where extremely helpful and patient as we changed our minds several times throughout the process. We can't thank them enough for all that they did!

It went exactly as Granite City said it would go. It took almost exactly four weeks.

It went exactly as expected and as I was told it would go. It took exactly 4 weeks from the start of the project. Emerald City kept in touch with me about who was coming and when I could expect them. I was VERY pleased and will have them do a second bathroom in the Spring.

Emerald City did a fantastic replacing our kitchen. They stuck to their tight schedule which was very impressive. They were professional, reliable, efficient and accommodating. We will definitely use their services again and we highly recommend them. Thank you for a wonderful experience and a beautiful kitchen!

Went great, John was professional and finished job timely. He paid great attention to detals adn oveall quality was excellent.

Wonderful - Jim was a life saver since we lived far away and needed updates for our rental home. Trustworthy and helpful.

Very good communication with me thru out dicision on counter top. They cut time down for installation by working w other companies to get my quartz in a smaller time frame. Installed it, looks awesome.