Pro-Lines

I have nothing but positive things to say about Pro-Lines. Dan responded to my initial call quickly, gave me a very reasonable estimate and started/completed the job when he said he would. Dan and his crew not only completed the painting we planned on, which looks great, but they also completed additional work I requested. Dan’s personable demeanor made it a pleasure to work with Pro-Lines.

Excellent, very responsive, provided detailed explanations of what needed to be done, provided recommendations, did not oversell, provided detailed quote. Once work began Dan and his crew were very professional - they were on time each day, cleaned up at end of each day, worked quietly and were not the least bit disruptive. Dan did walkthrough with me at end of each day and one more complete walkthrough at completion of project. Original quote was very fair and some additional items I added on were reasonably priced. Highly recommend.

Excellent work

Job was high quality, crew worked to complete job despite difficult weather conditions.

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It was okay. They ended up not being  able to get everything in so I had to purchase. I spent a lot more money with him to finish the job and to do some extra work as well.

Dan and his team were great. I was impressed by the amount of time and detail went into the prep and painting. They moved quickly but were thorough. Given they were painted the entire house (walls and trim) it took some time, but they were great including be cognizant of my wife and 1.5 year old daughter being around. They treated the home as their own and even at the end had me go through twice to make sure I was 100% satisfied. If we ever need any painting done again I'd call Dan first.

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This was an Angie's list deal. Dan was extremely responsive and easy to communicate with. He called several times in anticipation of the visit to make sure that his men would have what they needed when they showed up. Two painters arrived right on time and got to work. Overall they did a good job and were easy to communicate with.  The walls were in bad shape and not easy to prep. They took their time and did the best they could. 
There are two reasons I did not give them an A: first, the bathroom paint job has the old color showing through in a couple of places. Not everywhere, just two small patches. I will have to touch them up myself. And he painted half of an electrical socket, so is now half white and half beige. Not tragic, but a bit annoying. The other reason is that the guys did not clean up after themselves very well. This is an old house, and the paint they were sanding/chipping away could very well have lead in it. When they left there was dust all over the dining room floor and on our bathroom counters, and there were a bunch of paint chips on the stairs that must have fallen out of the drop cloth when he carried it down. We have little kids. This made my husband NUTS. He spent an hour cleaning up himself before going to pick up our kids.

Dan and the guys were awesome. I have cathedral ceilings in 2 rooms, and these guys handled them no problem. They are very flexible, and helpful. They got everything I asked for done, and more!

They were excellent. They were meticulous and they took care of details I didn't even ask about. They are very in tune to detail.

It took several weeks before Pro Lines could get to the job, but that was fine with me as I started with a special offer and added more work to the job.

Deal was for 2 painters for 8 hours. Painters arrived on time but were missing drop cloths. They did start on some of the job while they waited for their boss to arrive with the drop cloths. Boss arrived but didn't have them so he had to go out and buy some. When he returned he and another fellow helped the original 2 painters for ahwile. This made it difficult to track the appropriate man hours. Although I don't believe the total time spent equalled the 8 hours per painter they completed what I had asked of them. The one negative was, I had spoken to the boss about an estimate for another job and never heard back.

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This entire experience was one big disappointment!
The initial contact and setup went so well I figured it was too good to be true, and I was right.  From that point on communication was poor and at times radio silence.  A week prior to the work being completed reached out to confirm a few items:
1) Wall patch work will be sanded
2) Cost if the job was "too big" to be done within the time frame I was quoted and paid for
When I hadn't received any response I contacted Angieslist to cancel the order and request a refund - I was given the run around from them and finally told "Too late for a refund" - eventually someone very helpful and proactive from Angieslist assisted me in getting in touch with the provider. 
At first I received a rather rude voice mail questioning me as to why I wished to cancel with no notice - once they were informed from Angieslist I was trying to get in touch the tone immediately changed.
Long story short - was able to change the paint date due to work etc.
Please note in the interest of time I patched all holes in the walls and ceiling.  I also removed all light and outlet plates so that things would move faster.  Due to a timing issue I also stated I no longer required all the window and door trims to be painted and I assumed this would cut down the time significantly. (Please note I confirmed several times the painters would sand all patch jobs)
Day 1 - painters arrived an hour late.  I had to call them looking for a time.  When painters arrived they apologized for tardiness and then followed up with "we have to be out by 3:30" and that the job was too big for one day and they would come back the next day and not charge for one hour to make up for the hour they missed day one.  I informed the painters I no longer required the trim work and they insisted it was still a 2-day job.
(A living room - dining *open concept* was being done and 3 walls in a kitchen)
At the completion of Day 1 the ceiling, walls, and trim in the Living & Dining rooms were done.  The kitchen was "trimmed" and needed to be completed.  They left promptly at 3:30pm. 
Please note they were very friendly and explained the ad says 8 hours but require a break so really work 7 hours - which was explained when I made very first contact.
Day 2 - I was not present however they completed the kitchen walls and were done in 2 hours - only had to pay only 1 hour due to the tardiness the day before.
When all dried the living room and dining room looked pretty good - a few imperfections here and there, edge of walls by staircase were ignored, and the trim was a little streaky in spots. 
When I walked into the kitchen all the patch jobs were not sanded (as stated they would be) so I now have newly painted bumpy patches - and there were certainly areas on the walls that looked as if they literally slapped the brush against the wall - the ceiling was horribly streaky and the trim as well. 
Totally disappointed -
 
 

They did a really good job and I was very satisfied with their work. We underestimated the prep work so we did not get as much work done as we had planned. The owner was generous enough to extend us an offer for the additional work.

Very good and prompt communication before and on the day of. Much quicker than anticipated.  Very good quality.

Dan came to our home and sent us a quote.  He was very knowledgeable and gave us alot of tips and information.  He had to revise the first quote as he forgot to include a couple of rooms and work that we discussed.  He was very busy and scheduled our work for 4-5 weeks later.  
   
Our job turned out to be more complicated than he thought.  He and his team did some work extra prep on our family room walls that were cracking etc.  The wallpaper border removal was harder than he thought and had to resurface some of the wall when the removal was done.  He explained all of the adjustments that needed to be done and added an additional price to the quote which we agreed to pay.
     
Dan made sure that we were satisfied with all the work. On the last day he came back and happily made some adjustments on the new bathroom vanity doors when they were rubbing against some molding.  He did listen to our requests and makes the clients needs a top priority.