Our PC Guy

I couldn’t ask for a better experience. I am fortunate to have met Jim and to know he is just a text or phone call away. Extremely pleased with this experience.

Would definitely use again and recommend to others

Jim was prompt, courteous, and diagnosis the problem with my computer within a few minutes. He also improved the network to make my system run more quickly. His knowledge and expertise is truly amazing, and would highly recommend Jim to anyone that needed a true professional.

Fantastic!!!!!!!!!!!!!  Not only built new system at lower cost than original, but utilized existing hardware where applicable AND saved all my precious financial data off of old hard drives AND installed old programs and updated all drivers. I can't say enough about his knowledge and professionalism especially how he computer novices and patiently walks them through the process and explains WHY each step is necessary and what it does. My PC guy forever.!!

When I got my new laptop, we had certain programs factory installed.  When files were transferred from my old laptop - by a different computer repair service - some of the same programs were transferred.  Instead of removing the duplicates, the other guy told me to ignore certain icons and use others.  After about 2 months this started to result in problems  and the other guy told me there was nothing he could do an hoped I didn't have the virus that was going around.   Our PC Guy was able to remove the duplicate programsand files, recover only what I needed from my old laptop, install safeguards against phishing and identity theft.  Although  hiscommute was almost an hour each way and he needed to spend 3 hours getting the mess straightened out, he stuck
with the original price that he quoted me when I described the problem to him in my contact email.

20/16

He arrived on time, and went right to work on it. It was definitely lost, but he was able to retrieve it using music I had on an old IPod, backing it up on my portable hard drive, making copy of it before we put it back on ITunes through another software program and now I have all my music back plus a copy of it if this ever happens again. He also soda back up and answered questions I had about my virus protection. He also takes the time to explain what he is doing as he goes along. Best $100 I spent, would have had to reload all 3296 songs, well worth i

unknown

My son attempted to upgrade his laptop to Windows 10, and the result was a dead laptop.  Jim picked up the laptop at my house, and was able to quickly diagnose the problem and fix the situation.  He dropped the laptop off the next day, and fully explained the issue and the solution.  Jim was quick, efficient and communicated well.

It was great working with Jim (the owner). He is honest and prompt and I will definitely use him for all my future tech needs.

fast and efficiently