
Seal A Deck
About us
For quickest response please contact us here www.sealadeck.com/contact We are Eastern Massachusetts’ premier wood decking restoration and maintenance company. Our service area includes Boston, MetroWest and the North Shore communities. All SEAL-A-DECK team members undergo extensive and ongoing wood decking restoration training, ensuring that our craftsmanship always meets the highest standard. Additionally, our team members are detail-oriented and take extreme pride in their craft. Quite simply, our team is comprised of the best in the industry. We ensure our customers that we will always take care to: - Leave your home and yard exactly as we found them. - Take special precautions around gardens, flower beds, and other landscaped areas. - Ensure that gates remain locked to protect your pets. SEAL-A-DECK’s mission is to offer convenient, expert, friendly service, always with an unparalleled dedication to customer satisfaction. When it comes to improving, maintaining and protecting your outdoor living spaces, we will consistently exceed your expectations.
Business highlights
Services we offer
Wood decking restoration and maintenance company. Our service area includes Boston and its surrounding MetroWest and North Shore communities. Professional environmentally friendly pressure cleaning, entry and garage doors. We also provide expert deck repairs for either one board or completely redecking., fences, gazebos, sanding, sealing, staining for - decks
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
11% | ||
3% | ||
2% | ||
3% |
When we finally lit the green light, they were all over it. They gave me exact dates with allowances for bad weather, and kept us well informed. Workers showed up as scheduled and in the end the deck looks terrific. I am not worried about having another horrible winter any more!
It helped a lot that we could do much of the work via email, although I had no trouble contacting them by phone a few times when needed. They promised that we wouldn't really need to be at home, and they were right.
We're very pleased with this job and unconditionally endorse Nicole Greene and everyone at Seal-a-deck.
- Andrew and Jaymie Wolfe
Paid 50% deposit for work to begin weather permitting. Once work began the job was completed in a timely manner.
Overall it was good experience and I would use the provider again.
My only compliant is being able to reach someone at the company in a timely manner. When you call the company someone from their office/answering service always has to pass the message along to the owner (Michael). I couldn't seem to ever call and just speak with him. When I would speak with Michael my experience was very positive but connecting with him was a challenge at times.
"Thank you (removed member name) for your review. We truly appreciate your feedback. We do apologize for the responsiveness timing. We are actively working on better responsiveness for our clients. Thank you again!"
Because I wasn't home when the workmen were getting updates was tricky. BUT the deck looks great, the fact that they tightened up the nails, etc, is great. And I will probably use them again - especially as they estimate that this should last 4 years (warranty is for 1).
Thanks to Angie's List, we were able to get in touch with each other after two months of missing each other. I very much appreciate Michael following up on my concerns and taking care of completing the work. He was very responsive when I mentioned that I needed the deck work completed before Monday and sent the tech over today and also recommended not using the Sikkens stain that I had initially requested because of the company changing the formula and instead used another stain he recommended.
I arrived home and the deck looks great, just like I had expected because of the work that was done 2 years ago. I have modified my review because of the follow up service Michael provided. I definitely would use this service again for my deck.
As the pre-work conversations were conducted over the phone, I am agreed to the color of the stain verbally and without seeing the color. Shame on me as I was not happy with the color of stain I selected. Can't blame the contractor for my selection (this shortcoming is NOT noted in the scoring). It would have been nice to have access to color samples or online catalog.
The only negative thing I can say is that the service coordinator - Michael - was not great at returning my wife's phone calls. Other than that, I was very happy with the service and would use them again.
Management was good with the communication to arrange the appointment and explain the service. A couple of times it was a little slow to get a response, but there was always follow up.
Price was a teensy bit higher than I would have liked. Needed the service and they did deliver so I got my moneys worth.
Will use again.
Licensing
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