I just learned that the door needed to be replaced again. The insurance company said the replacement cost of of the door he replaced is only $1,100. So it appears that he was paid to install a $5,000 door but only installed a $1,100 door! Peter Garfall has not responded to the 5 voice mail messages I left him! In addition to my terrible experience with Peter Garfall, my condo association paid him over $60,000 to repair building leaks but the leaks continue.
Description of Work: I am an absentee landlord who was been living outside of the USA for the past 10 years. In August 2009 Peter Garfall charged $5,000 to replace a high quality patio door.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$5,000
NANCY AND MICHAEL F.
03/2007
1.0
remodeling
 + -1 more
At first he would demonstrate to us according to what he wanted to do, and deviate away from the plans. The entire time we worked with these people it seemed like they were constantly trying to pull one over on us. After he started to gut the house he immediately started to remove cabinets, he removed walls that he wasn't supposed to, he completely removed the entire deck and put it in the dumpster, they tore up all the hardwood..Etc All of these things were trying to be salvaged and they knew this from the beginning. After my husband and I were made aware of the fact that they were deviating from our plans we had finally had enough! We have already paid this company $110,000 and there is still another $400,000 of work left! I have been trying to get a hold of this company for months to get our money back and they will not return any of our calls. I want everyone to be warned about these people!!!
Description of Work: I originally hired them to rebuild our home after a fire. I went to them with my full plans from an architect and they were told to stick to those designs.
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Service Categories
General Remodeling
FAQ
GARFALL & MOORE GENERAL CONTRACTORS is currently rated 1 overall out of 5.
No, GARFALL & MOORE GENERAL CONTRACTORS does not offer free project estimates.
No, GARFALL & MOORE GENERAL CONTRACTORS does not offer eco-friendly accreditations.
No, GARFALL & MOORE GENERAL CONTRACTORS does not offer a senior discount.
No, GARFALL & MOORE GENERAL CONTRACTORS does not offer emergency services.
No, GARFALL & MOORE GENERAL CONTRACTORS does not offer warranties.