Approved Pro
Chris Gagnon
Tile: Ceramic and Porcelain Repair, Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) Repair, Tile: Ceramic and Porcelain Installation,
About us
Pics of my work are in the gallery @ chrisgagnon.com. 978-375-7753. You only want to do this once, so attention to detail is of paramount importance. A lot has changed in the tiling field in the 35 years I've been providing service. Old school doesn't cut it anymore. Modern advances in setting materials, grouts, waterproofing, and tile composition demand that artisans like myself keep up with the times. 25% of my clients require recently installed work to be torn out and replaced should certainly indicate that not all tile installers are created equal. I may not be the cheapest option, but my work - done correctly and always to manufacturer specs - will always cost less than paying for the installation twice. I do a lot of work with - and am referred frequently by - a major local tile distributor (a credential few installers can claim). This allows me to get my customers great discounts on premium tile, often matching pricing on the "seconds" big box retailers offer.
Business highlights
42 years of experience
Services we offer
Carpenters, electricians, and plumbers on call if needed, Custom installations kitchen, bath, fireplace...wherever., Porcelain, ceramic, natural stone, Shower niches, benches, feature lines, shelves, Waterproofing, subfloors, wall boards, drains
Amenities
Free Estimates
Yes
Warranties
Yes
Reviews
4.651 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 57% | ||
| 12% | ||
| 0% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 51 reviews
Jerry Y.
May 2025
Tile: Ceramic and Porcelain Installation
This man's work is outstanding, and he is a pleasure to work with.
Response from Chris Gagnon
"Thanks, Jerry! The pleasure was all mine!"
Bob C.
Jul 2023
Tile: Ceramic and Porcelain Installation
Chris did an amazing job removing old tile around our 3/4 fireplace then prepping and putting new tile around it. He looked at the job and gave a quick estimate, made great suggestions and recommendations. We knew right after meeting him that he was the guy we wanted doing the job then we saw his estimate which sealed the deal. He gave us a great price compared to several other companies we got estimates from and he did amazing work. I would absolutely hire him again and would recommend him to anyone. You won't regret hiring him!
Response from Chris Gagnon
"It was a pleasure working with you guys! Thanks for dinner, Bob!"
Gail H.
Jul 2023
Tile: Ceramic and Porcelain Repair
Chris is a very professional and meticulous tile installer. From the start he did everything he said heâ  d do. He was very responsive to any correspondence . He replaced my shower floor and I am beyond happy! If you need tile work I highly recommend Chris and you wonâ  t be disappointed! This job was in a condo building and Chris was very respectful of the rules.
Response from Chris Gagnon
"Thank you for your business, Gail!"
Joseph P.
Jul 2023
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) Repair
Chris was polite and pleasant..Very Knowledgeable About his trade.. Excellent Hard working Gentleman. He preform a great job on my Tile Floor. We are so happy with the results. Thank you Chris ð
Response from Chris Gagnon
"Thank you for the business, Joseph!"
Paul M.
Feb 2023
Tile: Ceramic and Porcelain - Install
I hired Chris for a $15k tile job in my home he did an unbelievable job . I would recommend him for any type of tile work ververy knowledgeable .
Kianna S.
May 2021
Tile: Ceramic and Porcelain Installation
Very professional, did an excellent job. My backsplash is beautiful! Thank you!
Lisa M.
Jul 2019
Tile: Ceramic and Porcelain - Install
He is not very responsive to work that needs to be fixed.
Response from Chris Gagnon
"This customer chipped some of her tiles and wanted me to replace them for free."
Joan W.
Jun 2019
Tile: Ceramic and Porcelain Installation
Chris is very personable, very responsive, very resourceful (he helped me source and select tile for my job and recommended a plumber, as this was a bathroom project), and perhaps most important, he is expert as his profession and cares very much about results. His prices were very reasonable as well. I'd recommend him highly.
John B.
Jun 2019
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
It was a tricky shower pan and tile work reinstallation. Chris, responded immediately, always showed up when he said he would, accurately priced the job and did the work with professionalism, friendliness and care. I would definitely hire Chris again.
Joe B.
Nov 2018
Tile: Ceramic and Porcelain Installation
Chris did a beautiful job. He showed up as scheduled and worked very efficiently. He was very helpful at fitting in my small job. He is knowledgeable, friendly. flexible and he left the area neat. It was a great value! I strongly recommend Chris.
Chis J.
Jul 2018
He is very meticulous with his work
Steven B.
Jun 2013
N/A
Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) Repair
Chris was quick, efficient and provided good value, with quality workmanship!
Rachael B.
Feb 2011
N/A
He did a wonderful job. He is an excellent craftsman and a true gentleman. We will be using him for another project in the near future.
Frank H.
Feb 2011
N/A
Chris is very concerned about the quality of his work and the satisfaction of his customers. He is reasonably priced and easy to work with in terms of scheduling and minimizing disruption during the project. I know the customer will be pleased if they do business with Chris. He is a great guy to do business with.
Katherine R.
Oct 2010
Tile: Ceramic and Porcelain Installation
Chris did a fantastic job! He tiled our entire basment 500+sq feet it was a disaster down there--now it looks great! Chris also took the time to take care of a couple of other tile issues that had been bugging me. He is a great guy and he did an excellent job at my house in Boxford, I can't recommend him strongly enough. Big thanks to Service Magic for the great recommendation.
Frank S.
Jul 2010
Tile: Ceramic and Porcelain Installation
HAVING RETIRED FROM CONTRACTING AND HOLDING A DEGREE IN ARCHITECTRE AND STRUCTURAL ENGINEERING I AM VERY PARTICULAR ON CONTRACTING WITH THAT SAID I FOUND THAT CHRIS GAGNON WAS OUTSTANDING IN KNOWLEDGE,WORKMANSHIP, AND CUSTOMER FRIENDLY HE WAS ON TIME,LEFT THE WORK SITE CLEAN AND
Ann P.
Jan 2010
Tile: Ceramic and Porcelain Repair
Very efficient. Did great work. Stuck to budget. Would recommend.
Carol R.
Dec 2009
Chris did a great job, was responsive, on time and professional. Clean up was attentive - made difficult because water was shut off. We appreciate his professionalism and would recommend him to anyone.
Lisa P.
Aug 2009
He did an outstanding job. I could not be happier with the project. I get compliments all the time on how beautiful my floor looks.
Kathleen S.
Feb 2009
Tile: Ceramic and Porcelain Repair
Christopher came to view the job and gave me a price. He arrived on time and performed the entire regrouting job within 2 days as promised. His cleanup was excellent. I thought his price was a fair price for the amount of work required. I was very satisifed with the work and I felt Christopher was an expert in this field. I would use hime again and I would refer him for his knowledge related to tile and grout and flooring materials.
Katie D.
Dec 2008
Tile: Ceramic and Porcelain - Install
I hired Chris to re-grout the tile in my shower. He did a great job matching the grout and a very thorough job in general. He initially gave a free estimate and the final cost was slightly higher than his estimate but I was very pleased with the result.
Bernie T.
Nov 2008
Job was done on time and project was complete to my satisfaction. Would recommend.
Rose R.
Oct 2008
Chris installed Pergo Flooring in 2 of my bedrooms. He also repaired the sub flooring before installation. I am very pleased with his work. His suggestions were very helpful. Chris cleaned up after each day and went out of his way to help me with this project. I highly recommend him. His prices are very reasonable. He was prompt and completed the work as scheduled. I will definately use him again.
Bud G.
Sep 2008
Tile: Ceramic and Porcelain - Install
Prompt, courteous, experienced, reasonably priced. . . Did an excellent job. Thanks
Alan B.
Aug 2008
Tile: Ceramic and Porcelain Installation
Chris gave us a reasonable estimate for installing a tile backsplash in our kitcken. Although it was a small job, he came to our house within 2 weeks of providing the estimate and installed the backsplash in one day. He did a quality job at a fair price.
Licensing
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FAQ
Chris Gagnon is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: 9:00 AM - 5:00 PM
Yes, Chris Gagnon offers free project estimates.
No, Chris Gagnon does not offer eco-friendly accreditations.
No, Chris Gagnon does not offer a senior discount.
No, Chris Gagnon does not offer emergency services.
Yes, Chris Gagnon offers warranties.