BrickHouse Moving Company, Inc

This is a very good company for moving. Upon contacting them they returned my call immediately. Joe was extremely courteous and answered all my concerns. From there we set up a date. The 3 person crew arrived exactly when they said they would. They were all very polite and moved our furniture with extreme care. I would definitely hire them again. Thank you guys :)

We chose this company based on two excellent recommendations from friends.  I don't know if we got unlucky but we didn't have a great experience.   The movers who moved our things were nice but careless with some of our items.  Our dinning room table, bed, and chest of drawers all were scratched.  They must not have been properly wrapped. I didn't expect to have to oversee every aspect of the packing, which is what I would do if I had to do it again.  One thing good I can say is that they ended up bringing in a second truck that we didn't get charged for.  Thank goodness because the movers brought the truck in because they didn't pack efficiently.  I will say that our TV did not get damaged and we were worried about that.
There were three guys that loaded and unloaded our items.  I talked to the owner about hiring them to unload a POD that we loaded ourselves.  We didn't have time to unload it.  It would make sense to send more people since the house we moved into was a lot bigger, had some tricky spaces to it, and they said they would unload the POD.  Well it was to much for the 3 people that came.  My husband ended up unloading the POD with a friend because it would have taken the moving guys forever and costing us a lot more money.  We really wanted this to be an easy move, not for my husband to break his back doing work.  I should have gotten specific information from the owner about the unloading process.  They were very inefficient in the unloading process.  One guy sat on the truck and texted on his phone or smoked while two guys brought things into the house.  There were also cigarette butts on our driveway for my toddler to discover.
Our bedroom set can't be refinished because it is natural wood. My husband showed them a way to hoist a chest of drawers over the upper porch so scratches could be avoided and there is no reason for a bed and dinning room table to be scratched.   If more people were sent to unload, they wouldn't have tried forcing a piece of furniture up the steps, they should have gone a different way.  A mattress was left downstairs and we had to ask a friend to help get it up the stairs. We also had to buy new bolts for our weight set that was taken apart because bolts are nowhere to be found. A mirror and part of our weight set was left behind in the truck and was returned to us a week later.
I will say that the owner is offering to pay for refinishing the dinning room table, but there isn't anything to be done about the fairly new bedroom furniture.  The table hasn't been refinished or paid for yet, so I can't comment on if it will be followed through.
When I met the owner, I thought he would do a good job.  Really what I learned is if you want something done right, you have to do it yourself.  Nothing in our POD was damaged.   You think that hiring professional people to do a job that would take you to long would be better but I'm not so sure.

Brickhouse Moving showed up late on both days of my move, they failed to properly shrink-wrap many of the antiques, they dropped several boxes, they damaged several items including an antique armoir that was not properly secured.  
Moreover, the final invoice was more than double their estimate.  When contacted, the proprietor blamed it on me, stating that I had not presented all of the items for the estimate.  This was not only false, but when I realized the slow progress of the move, I actually removed items in two rooms from the move (which were part of the estimate).
The proprietor did not even bother to call me and address the issue appropriately.  Once he had his money, he could not be bothered with his crews poor performance.  
I would NEVER recommend Brickhouse Moving to anyone.

I was highly impressed with both my team of movers and the company.  They were very professional and speedy.  I will be using them for all of my future moves.

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I chose Brickhouse based on the good reviews on the angie's list.  The owner Joe was responsive.  However,  the three guys showed up on the moving day are armatures.  they didn't seem to work as a team.  They were very slow.  I would be okay if they were slow but careful, but they damaged walls in both houses.  after they left, I realized that one of the floor lamps is missing its lamp shade and light bulbs.  also, it was raining pretty hard that day.  my leather couch and chair were not covered at all.  they were all wet.  and the movers were dragging the chair on the carpet and left dirt mark on my white carpet.   

I have moved 4-5 times in my life.  this is the worst moving experience yet

maybe I am just unlucky.  but I would not use this moving company in the future. 

unknown

They were absolute professionals, courteous, and very easy to work with. I've moved many times in my life, and I feel they were absolutely excellent from the first phone call that I made to the completion of the job.

They were responsive, courteous, efficient and on time. It was a great experience and I would recommend them to others and will definitely use them again myself.

They arrived early and got everything packed quickly. I met them at storage and they unpacked everything into 2 storage units quickly and efficiently. Very friendly guys-all helpful. Stress free move!

I was desperate Monday morning to move furniture from the living room and dining room into the garage and anywhere else in the house to get the rooms ready for the sanding of the hardwood floors on Tuesday. I called early in the am and Joe picked up the phone. He was so kind and relaxed even though I was stressed out of my mind. I did not expect to have to get ready for Tuesday so I had also made other appointments that day. He figured out a good time for me and showed up with Adam. They were clean, polite, just perfect gentlemen. They did the entire job in one hour, perfectly. I was so relieved and so happy that they were able to help me out at the last minute. I was really in a jam. A real gem!!!!!

Joe the owner of brickhouse was my contact for the move. We knew Joe and his company were the right people for the job immediately. We called about 4 or 5 companies to get estimates and Joe was both more professional and competent than the others we spoke to. It was also clear that Joe loves the work he does and had been doing it for a long time.
They were on time for the first day and did a great job, including moving a 100 year old grand piano that we were very worried about. The crew was friendly and hard working. They took great care to ask us any questions that they had and to treat our belongings very carefully.
The next day, they were running a little late for our move in to the new house but Joe called and let us know and it was only an hour. They again moved things in quickly and carefully. They also were able to pull an amoire in through a 2nd story window because it wouldn't fit upstairs. They also easily took apart a few pieces of furniture and our beds and put them back together. Basically, Joe had the answer for everything.
The final bill was a few hours over what his original estimate was but Joe made a few concessions for us because he felt bad about that. I also talked to a few of his guys and they all said they loved working for Joe who was on the job moving along with them the entire time, and I take that as a very good sign.
Overall, I completely trusted that we got the best service possible. If you need movers, call Joe and at least give them a chance and you'll see what I mean.

unknown

I wasveryvery pleased. I had two other experiences with other movers and it was a disaster. They were absolutely wonderful.

The 3 men from Brick House Moving did a great job and took great care of our items as they moved them from our home in to a temporary storage unit. We would definitely use them again and recommend their services as well.

We've used them quite a bit in the last couple of month for moving things internally. They charged me an hourly rate. It was great overall. It was large and heavy and they were ultimate professionals. They were extremely careful not to damage the pieces and also not to the damage the structures of the houses. The owner, Joe, was onsite as well. The owner was very personable and spent time understanding the job. When he worked on the job, there were different crews for each job and they were really nice and very professional. The second time they moved things like furniture in our house and they arranged the stuff. Judged by the hour, particularly by the internal moves, they worked very quickly and they definitely were very efficient. It would have taken longer with all that they did and I appreciated that.