American Chimney Sweeps Inc
About us
Founded in 1978, one of the first company’s to be a member of the National Chimney Sweep Guild, and certified in 1979. Since that time we have been at the forefront of chimney sweep education, keeping up with code changes and technical updates through periodic Chimney Safety Institute of America certifications and seminars. We are also members of the Massachusetts Chimney Sweep Guild. Our Massachusetts construction supervisor’s license number is 060332. We are fully insured with liability and workman’s compensation policies.
Business highlights
Services we offer
Chimney Caps, Chimney Sweeping, Crown Repair, Fire Worthiness, Gas & Oil Flue Relining, Smoke & Draft Problems, UL Listed Stainless Steel, Waterproofing, null
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings | 
|---|---|---|
| 87% | ||
| 6% | ||
| 3% | ||
| 0% | ||
| 3% | 
He took the time to listen to all of our questions and concerns and he provided us with answers to all our questions.
We are very happy with the quality of their service and we will be definitely using their services in the future.
It took the person so long to NOT clean the stove, that they never cleaned the oil burner flue in the basement. A week later they sent someone else out who was down the basement for no more than 2-3 minutes and said I was all set.
Never once did someone go on my roof.
I complained to the main office and was told no one needed to go on the roof. I expressed my concern that neither flue was cleaned properly, since the stove wasn't disconnected and the oil burner took mere seconds to complete. I was told it was by the person on the phone, and I needed to pay.
Obviously I refused, and wanted it done properly.
After a few traded voicemails, I got a letter that they filed a complaint to my credit report. My score was 780 at the time.
So thanks.
And then when I had a different company come out to inspect, he said the oil burner flue was terrible (this was less than a month later) and it took him almost 30 minutes to clean it, including going up on the roof with a brush. The stove he completely disconnected and cleaned, which he said was necessary and there was no proper way to clean the stove flue without disconnecting it from the vent pipe.
Terrible overall experience. Truly awful.
company (Mountainview Fuel). We had an issue with our furnace and the exhaust was coming back into the
house. Since we were unable to run the furnace to avoid fumes (we had
to turn it off) we were without heat and hot water until American
Chimney Sweeps could come out. I called on Tuesday and left a message with the answering service. I found it odd that they were closed on a Tuesday. But they called me back the next business morning (Wednesday) and came over at 11:30 am. They removed a bad blockage in the vent. They thankfully fixed the problem without issue. They were prompt, professional and friendly. I had to pay $250 instead of $199 because it was an emergency situation and they had to fit me in. Overall, I would recommend them.
I first called to schedule a chimney sweep as it had been over 2 years since the previous owners did one. I had one technician come out and inspect my chimney. After looking at it, he recommended that I burn a Creosite removal product first before having it swept as there was too much and quot;glazeand quot; on the inside of the chimney. He said that if he swept it that day, he would need to come back and do it again. So it saved me $199. No charge for the first visit. I did what he said and burnt a couple of creosite logs to prep for the sweep. I rescheduled them a few weeks later and another technician came out to do the sweeping this time where I was now ready for one. He was on time, curteous and did not make a mess of my family room. He cleaned and inspected my chimney and gave me a recommendation of when to have it done next. I definitely will be using this company again.
"Hello, I do apologize for any inconvenience with problems you may have had. I do believe that you have the wrong company though. We only service the North Shore and wouldn't travel to Dedham. Also, We do not have any employee on staff by the name of Tony. Again, I'm very sorry you had an issue but I assure you it was not our company. Please call the office if you have any questions in regards to this. Ruth American Chimney Sweeps, Inc. 61 Pulaski St. Peabody, MA 01960 978 532 9200"
I accepted his estimate on 10/20, set up an appointment and sent a deposit for 1/3 of the estimated price.
On 11/11, as arranged, he came to do the work.
With a couple of hours of work, he was able to get the existing pipe back in place (it had not been properly fastened at the top) and installed a new top plate and a new and quot;Tand quot; to the furnace.
I received a refund of the balance of my deposit ($450) on 11/18.
The whole process was straightforward and the reduced cost a pleasant surprise.
Licensing
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