Northern Tree Service, Inc.

I had four mature trees pruned, and one cabled. I was at work when they did the damage. That was a big mistake! Because...apparently pruning = butchering! One tree in particular was massacred. To say that I am unhappy would be a gross understatement. I wish I stayed home to babysit these butchers.

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They were very professional and efficient. After I called, they made an appointment and came out right away. They left a printed copy of the detailed quote. It was quite reasonable, so I called back to make another appointment for the work to be done. They were very punctual. They walked around the yard with me, explaining what they would be doing, and answered all questions. They pruned many branches from 3 large trees that are very near our house. They climbed the trees, as well as using the cherry picker. They took down one large storm-damaged maple with branches over our chimney. And also took down another tree that was forked, and rotten. They cut up a lot of the wood for firewood and chipped the rest. The cleanup afterwards was immaculate. They were extremely personable and professional. I was very impressed. I have hired other tree service people in the past, but I highly recommend Northern Tree Service, and I will definitely call them again.

They did an excellent job. They were excellent on the on phone, and the guy was 10min early.

It was great.
We were hit by the October snow storm that made us loose power for 5+ days, powerlines down, trees down, half down, etc. I needed a good number of trees to remove and I began looking for a and quot;tree-guyand quot; to come over anf give me an estimate. Half never even showed up, of the half that did they were quoting crazy prices and couldn't give me a date to do the work , or....never called me back. Well, I always thought Northern Tree was sexpensive, I see their trucks all over, they have all the big trucks and tools, so I never bothered to call them Then I got frustrated.
I called Northern Tree, the guy came out for an estimate (on time), I did the walk-through, he asked me questions, he explained how they bring equipment that does notdig up the yard. He explained that they would bring a crane to remove 3 trres over a fence...I thought, this is going to be expensive.
He got in his car, had a tablet, printed out the quote and brought it right back. He was almost the lowest and I knew exactly what I was going to get. He said 2 weeks. Done.
To the day, their equipment was at my house, naturally they called in advance, theydid the work, NO grass damage because they put down these specially made mats down. They were polite, professional, went right to work.
I was so impressed when they left, after the project was done (on-time). I should have called them for all of my previous tree work instead of the slugs I did hire who dug up my yard to make it easier on them.
Northern Tree is like having the Army Corp of Engineers come over and do work at a reasonable price.
Don' hesitate to call these guys from Palmer up and give you a quote. You won't be disappointed.

Very happy with the experience. They were punctual and professional. They actually called when they said they would and showed up when they said they would. They were honest and up front with their estimate and with what they could do well for me and what would not be a best fit (This allowed me to contact another contractor for some other landscaping work that I needed done). I would recommend them to anyone and will definitely use them should I have tree needs in the future.

Northern Tree showd up on time and proceeded to lop pieces off the top until they could safely topple the remainder. The tree was probably more than 200 years old and about 4 feet across, with a side branch that was itself about 30" thick. The vertcal section turned out to be rotten to the core. This tree was about 20 feet taller than our 2-story colonial home, and located about 15 feet from the house.

We have almost three acres and there were many trees. They were very prompt and I thought that it would have taken longer to get to me but they did most of the work in one day. They had to come back with larger equipment for some of our taller trees. They did a great job. None of the other tree services called me back, but I think their price was very reasonable. They were here early in the morning and ready to go and they were very professional. I would use them again in the future.

They did a very good job and cleaned up all the way around. I was very happy with them they were really good. They were the only people that were willing to use their cherry picker as well as sending someone up the tree to trim. It was a very small area to work with. When they initially came they told me exactly what they were going to do and they did exactly that. I recommend them highly.

They were very good. They were very efficient. We now got three estimates and they were the most reasonable. We had a tricky removal of a tree from a pretty large boarded on basically 3 size side fences on other houses. They did a great job and they ground to stump for us. They took everything away, and I have recommended them to other friends in the area and they have all been happy with them as well. I think they do a lot of work for the states and city. They were willing to come out and do the work very quickly, which we really appreciate it. I think they printed the estimate right from their truck. They were professional. A friend of mine had a similar tricky removal of a tree, and they were the only one who were willing to do it, and they did a great job. They have a lot of experience, so now like this tree probably had a branch that was 2 feet away from my neighbor's house, the end of the branch and they were great here, and I think I would not have any problems recommending them. In terms of price, surprisingly, their prices were most reasonable as well. I believe that they have the equipment to do tricky jobs because they are a larger organization, but also when I called to check on things, they answered the phone and they were very responsive.

They were in and out relatively clean. They were professional. They were expensive than others but they came with the right equipments. They did a good job. I would use them in the future.

It's professional 2 ppl, they do what they're suppose to do, can't get any better.

Overall, this was an awful experience. The price was good, and the work was completed, but it was like pulling teeth to get any information from them. I contacted Northern initially to do an estimate for tree removal. Unfortunately, I contacted them, along with a number of other companies, two days before a tornado came through our area. To their credit, they were the only company to get me a quote the day after I contacted them, and because of the tornado, they were only one of two companies to get me a quote at all. We went with them because of their low price and good ratings on Angie's List.

I contacted them again about 3 weeks after the initial quote to see if the price was still accurate and if they could still do it. I spoke with Brady, the arborist who had done the quote, and he told me to sign the proposal and send it back in. This was a Monday, so I faxed it over the next day. I heard nothing for 3 days. To make sure he had received the propsal at all, I called on Thursday and left a message to confirm the receipt of the proposal and the date he would be coming. Still no call back.

I called again on the following Tuesday, AGAIN, to confirm they had received the proposal and were planning on doing the work. This time I called and left a message with the main number, since I had waited to call until after hours, on the off chance I was actually going to get a phone call that day. Early the next day, the woman who seems to monitor the main number, Kathy I think her name was, called me back to confirm some of my information. She told me she'd call Brady and find out what was going on. A few hours later, she called me back again and said they were planning on doing it in 1 week, on Wednesday. I was kind of impressed that she had called me back so quickly, and managed to answer all my questions, in a matter of hours.

Wednesday rolled around, and since I hadn't heard anything since the week before, I assumed everything was all set. So you can imagine my surprise, when I returned home from work that day and saw my tree still standing. No phone call, no message, NOTHING to explain to me what had happened. So I left a rather rude message on the main number (since calling that had worked before), and asked if anyone was EVER planning on coming out to remove this tree.

Kathy called me back early the next day, again to confirm my information (I hadn't left very much of it in the message), and promised to find out what was going on. She called back very shortly and said they were planning on getting my tree done today. Great, because I was ready for this to be done. Around 3 or so, Brady calls me to let me know they started the work, but won't be able to complete it until tomorrow. FINALLY, some communication. I said that was fine. I got home, and some work had been done, but it was left everywhere. There were brances covering my hard, trash everywhere, and a rope still hanging from the tree. It's a good thing I don't have kids who would have loved to swing off of it.......

The next day Brady called again, and said that due to the thunderstorms in the area, he felt it wasn't safe to complete the work today. I could agree with him on that, we'd had severe thunderstorm watches all day. Although I couldn't help but think that if they had started on Wednesday when they said they would, they would have finished yesterday and avoided the storms altogether. But then he told me it was looking like they couldn't get back out to my property until next week, probably Wednesday at the earliest. Fantastic. So I have to deal with large branches and ropes for almost another week?? I told him that was fine; I was too tired to deal with it anymore.

Later that afternoon, he called back again and said they had done some shuffling and would be able to get back to my property on Monday instead. I told him that was great, even though in the back of my mind, I thought that's what should have been done to begin with.

So Monday comes, and THANK GOD, my tree is taken down. I was even impressed that the logs had been removed - we were initially told it would take a few days to schedule a pickup. Juuuust when I thought we were good, I went over to look at the work, and realized the stump was still there. Again, are they coming back? Do they know we wanted stump grinding? What's going on??? I waited until around 5 the next day, confimed with my husband that yes, the stump was still there, and called again. Apparently I called within working hours, because I talked with Kathy again and asked when the stump would be done. She called Brady and then called me, and told me he was actually on his way over to our property right now. Great. By the time I got home that night, everything was done. Finally.

I cannot complain about the work itself - they did what they said they would. I just wish it had been done when they said it would, and CALLED me when things didn't go as planned.

I just did.

He quickly diagnosed the problem of the top of the tree losing its leaves. He cut several roots that had encircled the trunk and moved soil from above the root line. Within two weeks, the tree grew vigorously and strongly, making up for the previous damage.

outstanding service, aborist came one day to give assesment and had a team come the following day to do the work....very professional all around...top notch job

I was very, very impressed with this company. The arborist that came out was very knowledgeable and experienced. Even the crew that came out and did the trimming was very educated and knew what they were doing and what they were talking about.

I was very very impressed with this company. The arborists that came out was very knowledgeable and experienced and even the crew that came out and installed the cable on the tree were very educated and knew what they were doing and what they were talking about and they did a great job making sure that the tree was secure.