About us
9 BAYS 6 EMPLOYEES , BEEN IN BUSINESS SINCE 1984
Business highlights
41 years of experience
Services we offer
OIL CHANGES, A/C RECHARGE, EXHAUST, BRAKES, TIRES, AND ENGINE REPLACEMENT.
Services we don't offer
Ask for details
Amenities
Free Estimates
Yes
Senior Discount
yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
4.942 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 2% |
Filter reviews by service
Showing 1-25 of 42 reviews
Debbie L.
Aug 2019
Auto Service
His service was excellent! He was always professional and accommodating.
James M.
Dec 2017
Auto Service
They were unable to locate the part of my PS system that had failed, but they said they could fabricate one. I was worried about what this sort of custom work might cost, but it turned out they charged me less than what the official part would have cost. And they did a good job of cleaning off all the PS fluid that had sprayed all over the radiator.
Jay C.
Apr 2017
Auto Service
work was done on time, for a reasonable price.
Daniel S.
Mar 2016
Auto Service
unknown
Justin A.
Mar 2016
Auto Service
unknown
PATRICE M.
Jan 2016
Auto Service
unknown
Jay B.
Jan 2016
Auto Service, Auto Tires
In this instance, they immediately made time available to quickly diagnose and fix a leaky tire and quickly got me back on the road.
I have been using Jim's for years and have had work done ranging from front end, to engine, to exhaust, brakes and emission repairs as well as regular maintenance of several vehicles. I've even found that it is a better deal to buy my tires through them.
I'm very happy with their customer service and their skilled and reasonably priced work.
Katherine A.
Sep 2015
Auto Service
Jims service is amAzing
Veronica S.
Aug 2014
Auto Service
Jim is by far one of the best and most knowledgeable mechanics around.. He is honest and always takes the time to answer questions and explain things. I live in Plymouth MA and have taken my car there for repairs because they do excellent work at fair prices and they are trustworthy. They always answer and return calls promptly and the vehicle has always been done on time and at the cost outlined on the estimate.
Martin O.
Mar 2014
Auto Service
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Arlene A.
Jan 2014
Auto Service
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Response from JIM'S AUTOMOTIVE CENTER
"Jim’s Automotive Center's center first and foremost seeks customer satisfaction and our establishment stands for a solid mission: honest, truthfulness, hardwork, integrity, and consistent product. Jim's Automotive Center has made in total six attempts to seek resolution on this complaint. Two telephone conversations have been initiated: one with the customer and one with the customer's son's girlfriend. We would like to clarify that the car belongs to the customer, but was being driven by the customer's son's girlfriend the evening of the accident and most interactions have occurred between Jim's Automotive staff and the customer's son's girlfriend. Finally, three additional phone calls have been made, with no response from customer. In addition, a written response was issued to customer seeking resolution. It was mailed certified letter and receipt rejected by the customer. By way of factual background, the customer's vehicle was towed to our place of business on Sunday, December 22, 2013. This is not uncommon although we are not open for business on Sundays. The vehicle had suffered substantial mechanical, but primarily body damage as a result of a motor vehicle accident. Jim’s Automotive is not an autobody shop and the customer was aware that no body work was going to be performed on the vehicle. The vehicle itself was not actually entered into our repair system until December 31, 2013, in large part because it was unclear what work the customer would authorize to be done and could afford. The customer had indicated that the vehicle was uninsured for accident damage. The customer was aware that no body work was going to be completed, although the vehicle did require some mechanical repair just the same to be drivable. The actual mechanical repair work was authorized by the customer on January 7, 2014 and the work was completed on January 10, 2014. As indicated, all of the mechanical work was necessary to make the vehicle capable of being driven but did not constitute a repair of the body of the vehicle or any other items that would subsequently need to be addressed. The vehicle was picked up at our business by the customer's son's girlfriend on January 10, 2014. She was aware that we were still awaiting a hood latch. She was insistent on taking the vehicle just the same, so the hood was temporarily secured so she could use the car for local driving over the weekend, in order to assist her. The vehicle was to be returned by the customer the following Monday for the hood latch, which appointment she did not keep. Jim's Automotive Center was willing to seek resolution regarding this matter in efforts to offset the customer's expenses and as a valued member of Angie’s List. Unfortunately, the customer has not been responsive to our outreach."
Debbie L.
Dec 2013
Auto Service
I have been going to Jim for years. His prices cannot be beat, the quality of the work is excellent.
Steve B.
Nov 2013
Auto Service
I had the "Check Engine" light come on in my 2008 Audi. I called Jim and asked if I could bring the car in the next day
and have him determine what the problem was. He said to bring it in. As I needed the car later that same day, I told him that if he couldn't fix it that day I could bring it back another day. A couple of hours later he called and told me what the problem was. He also said that he had the parts on hand and could have it fixed in time for me to use it later that same day.
Whenever I have to use the Audi dealer for service I need to make an appointment weeks in advance. It's great to have an honest, capable mechanic like Jim who is so responsive to his customers' needs. I have recommended Jim to dozens of friends and none have ever been disappointed.
and have him determine what the problem was. He said to bring it in. As I needed the car later that same day, I told him that if he couldn't fix it that day I could bring it back another day. A couple of hours later he called and told me what the problem was. He also said that he had the parts on hand and could have it fixed in time for me to use it later that same day.
Whenever I have to use the Audi dealer for service I need to make an appointment weeks in advance. It's great to have an honest, capable mechanic like Jim who is so responsive to his customers' needs. I have recommended Jim to dozens of friends and none have ever been disappointed.
Karen B.
Sep 2013
Auto Service
Requested Brake Job and get car ready for winter.
Was told to wait until next oil change for brakes.
Car did not start so they replaced the battery. (we had had an issue the night before, AAA jumped the car but told us the battery was OK, It would not start again in the AM)
Was told to wait until next oil change for brakes.
Car did not start so they replaced the battery. (we had had an issue the night before, AAA jumped the car but told us the battery was OK, It would not start again in the AM)
Karen B.
Sep 2013
Auto Service
Had other items checked (brakes, etc.) did not need to be done yet, even though recommended by dealer.
Mark H.
Jul 2013
Auto Service
I called on a Tuesday to have my wheel bearing replaced. They told me that they would not be able to fit me in that day, but that I could drop it off and they would look at the next day.
When I dropped it off, the parking lot was full to capacity. I guessed that it would be a while before they would be able to look at it, let alone fix it.
I received a call the next morning and was told that they were working on the bearing, but found the axle needed replacement and the ABS tone ring (ABS warning light was on when I dropped it off). They told me that it would only be another $101 for the work.
Expected the wheel bearing alone to be about $300. The bearing, axle and tone ring cost $365 and was ready the next morning. Car runs and sounds great.
It's a 20 minute drive for me, but I am happy to make the trip for a responsible, reliable mechanic.
If you are looking for a new mechanic, I would strongly recommend that you try them out.
Angie's list did it again! Thanks to both!
When I dropped it off, the parking lot was full to capacity. I guessed that it would be a while before they would be able to look at it, let alone fix it.
I received a call the next morning and was told that they were working on the bearing, but found the axle needed replacement and the ABS tone ring (ABS warning light was on when I dropped it off). They told me that it would only be another $101 for the work.
Expected the wheel bearing alone to be about $300. The bearing, axle and tone ring cost $365 and was ready the next morning. Car runs and sounds great.
It's a 20 minute drive for me, but I am happy to make the trip for a responsible, reliable mechanic.
If you are looking for a new mechanic, I would strongly recommend that you try them out.
Angie's list did it again! Thanks to both!
Eric G.
Mar 2013
Auto Service
I read about Jim's and figured I would try it. I inherited a vehicle from a passed family member. It is 12 years old but only 60k miles. I knew there was an issue as it would lose power and give off an odor at high speeds.
I took it into Jim's and they looked at it first thing in the morning for me and told me what they thought it was. I had to drop it off the next day for the repairs but they were very pleasant and dummed it down for me to understand. When i brought it back, they finished it within the day and I picked it up and it was fine.
I did notice that the blowers for the heat/ac stopped working within the vehicle. I called them back to ask if they knew and they said just bring it by and they would take a look. I meant to say that I would bring it by in a couple days when I had the time to and within an hour they called me back wondering where I was so they could take a look. I was very impressed they would do that.
I brought it back a few days later and dropped it off. They called me later in the day and said that it was all set and just pick it up. no charge, a fan was just stuck.
I took it into Jim's and they looked at it first thing in the morning for me and told me what they thought it was. I had to drop it off the next day for the repairs but they were very pleasant and dummed it down for me to understand. When i brought it back, they finished it within the day and I picked it up and it was fine.
I did notice that the blowers for the heat/ac stopped working within the vehicle. I called them back to ask if they knew and they said just bring it by and they would take a look. I meant to say that I would bring it by in a couple days when I had the time to and within an hour they called me back wondering where I was so they could take a look. I was very impressed they would do that.
I brought it back a few days later and dropped it off. They called me later in the day and said that it was all set and just pick it up. no charge, a fan was just stuck.
Patrick M.
Dec 2012
Auto Service
they replaced the AC compressor but it started to leak and i had to come back, they redid the work without any hassle, Jim even apologized for the issue and explained that it had never happened before with that part, so i guess i was just unlucky.
The mechanic who did the job was very nice and explained what happened clearly.
You can tell that they are not trying to do unecessary repairs, they tell you things straight , it was a costly repair but i know they stand behind their work.
The mechanic who did the job was very nice and explained what happened clearly.
You can tell that they are not trying to do unecessary repairs, they tell you things straight , it was a costly repair but i know they stand behind their work.
Jeffrey T.
Oct 2012
Auto Service
Overall it went well. Jim's was highly recomended by my co-workers at Norwood Hospital. First I had Jim's repair a vacum leak on my 2003 GMC Safari and that repair was done efficiently and the price charged was fair. Then in August I brought my father's Silverado to Jim's for an oil change and replace the blower motor resistor and replaced the burnt out lights. The truck was ready by the time I was off of work. And I was very pleased with the leval of service I have recieved, they are friendly, professional and accommodating. My father usually does the repairs to my cars, but I wanted to give him a break and it is hard to trust anyone else with my cars, but I feel I can trust Jim's for my repair needs. I will be back again for any repairs I need. They are very easy to deal with.
PAUL L.
Feb 2012
Auto Service
Jim's Automotive Center were very professional and honest. I have been going to them for the past several years. They always do a very good job on everything.
Jay C.
Aug 2011
Auto Service, Auto Tires + 1 more
I've been going to JIm since 1988 and my wife has been going to him since before that. Jim is fantastic. He is that trusted mechanic. I've brought him Mercedes, BMWs, Audi's Saabs, Volkswagens, Peugeots and there's nothing he can't handle. I recommend Jim to everyone. His prices are fair and his work is excellent and it's a short walk to the commuter rail from his shop.
Steve B.
Aug 2011
Auto Service
As always, Jim was excellent. Took my car within a day of calling and tested for the noise. Determined that it was only a loose protective shield and fixed for nominal charge. Other services were performed as ordered.
Cassandra C.
Jun 2011
Auto Service
My brakes were beginning to squeal/grind horribly, so I called after seeing the shop listed on Angie's list and was able to get my car in the very next day. Previously, I had only taken my car to the VW dealer and wanted good service that was more reasonably priced. I arrived at 9AM, and was promptly assisted by Danielle, who was pleasant and helpful. The mechanics started work on my car about a half-hour later and finished well before the estimated time I was given. Everyone I spoke to was professional and efficient. As a bonus, this same service that Jim's performed cost half as much as the service performed at the dealership, so I was pretty happy. I will definitely refer friends and family and be a repeat customer myself.
Susan W.
Mar 2011
Auto Service
I own a Mercedes and the warranty had expired. I needed front brakes. The dealership quoted me $900......I laughed. I joined Angie's List looking for a reputable repair shop that wouldn't charge me a ridiculous amount of money. I found Jim's and he was very down to earth, upfront, and most importantly....honest. His price was less than half of what the dealer wanted. I have since purchased a new vehicle but have recommended Jim to a couple fo people who have used him and love him also.
Peter A.
Jan 2011
Auto Service
I was treated honestly and professionally. I have used him for all my automotive repairs since and have been extremely satisfied.
Licensing
Insured
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All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
JIM'S AUTOMOTIVE CENTER is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 6:00 AM
Tuesday: 7:00 AM - 6:00 AM
Wednesday: 7:00 AM - 6:00 AM
Thursday: 7:00 AM - 6:00 AM
Friday: 7:00 AM - 6:00 AM
JIM'S AUTOMOTIVE CENTER accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, JIM'S AUTOMOTIVE CENTER offers free project estimates.
No, JIM'S AUTOMOTIVE CENTER does not offer eco-friendly accreditations.
No, JIM'S AUTOMOTIVE CENTER does not offer a senior discount.
No, JIM'S AUTOMOTIVE CENTER does not offer emergency services.
No, JIM'S AUTOMOTIVE CENTER does not offer warranties.
JIM'S AUTOMOTIVE CENTER offers the following services: OIL CHANGES, A/C RECHARGE, EXHAUST, BRAKES, TIRES, AND ENGINE REPLACEMENT.
Ask for details