Founded 1975 • With Angi since February 2011
Service Provider Response
The work at the address was completed according to the conditions of the signed contract. This building is nearly 100 years old and required the expertise of skilled masons to complete the restoration work. The staff employed on this project was all qualified and trained professionals with over 125 years of combined experience. HCC employed the services of Quikrete Corporation, a major manufacturer of masonry products utilizing their specialty department to ensure that the mortars used were a match to this original historic property. This project was managed by the owner of the company, Keven Halliday, who is an authority on masonry construction and has written construction manuals for quality control, servicing and performing masonry waterproofing and repairs. A professional proposal (with all terms and conditions as required by the state and local governments) was presented to the building owner. A description of work to be completed, the materials utilized, and a breakdown of costs were itemized. The building owner reviewed, authorized and signed the proposal before any work commenced. The pricing of all work to be completed was stipulated in this contract. The proposal and all the work not only met the exacting specifications but exceeded them. There were many instances on the job where we, the contractor, went beyond our promise. One example; not stipulated in the contract was a large adjacent area of brick and concrete slab that required cleaning, re-pointing and waterproofing. We offered to do this work without charge as we always like to give our customers a little extra. The owner accepted our offer and we completed the work. (No charge) HCC installed a door with a handle similar to the existing one. When the property owner expressed concerns about not being the one she thought it was going to be, HCC replaced the handle with a cylindrical one to her satisfaction and at no charge. This exemplifies how any specifications that were misconstrued by the homeowner were promptly and cheerfully remedied at no additional expense. Work was started as scheduled. Due to complications and additional work authorized by the homeowner, the project took additional time. All work was done as expediently and efficiently as possible. Generally, our company gets rave reviews. We work very hard and are focused on exceptional customer service. In this instance the owner had promised payment to be sent the next day (after receiving the final invoice and reviewing the project together with us). More that two months passed without a payment, a returned phone call, an e-mail or any communication whatsoever from the building owner. So we placed a lien on the property. That is when she filed a complaint. We can only suggest that sometimes you have to consider the source of the complaint and the real reason why.Angi Certified
We specialize in waterproofing, basement waterproofing, , brick, stone work, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call - or- click to schedule a free estimate today!
Angi Certified
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Electrical has been in our family for generations - from my great grandfather, to many uncles, cousins and even brothers. One would think that I was born to be an Electrician but it wasn't until my mid twenties when I decided it was time to join the family business. My life was about to make the biggest change, I was going to become a dad! This exciting event "sparked" me to work hard and earn my electrical license . The day came when I saw my first baby girl and at that moment I knew I made the right decision. Many years have now passed and I have welcomed two more beautiful girls and a son! What I have learned most in the 18 years since I've became an Electrician is that life is about family. To me our customers are our family and we treat your home as if it were our own. We stand by our work and I am proud to have my own business. We have a family business for more than 15 years. We offer a one year warranty with all work that is installed by Michael MacDougall Electrician. Michael J. MacDougall Electrician. WE SPECIALIZE IN KNOB AND TUBE REMOVAL TOO!
Angi Certified
We are a local friendly masonry & construction company that has been in the masonry business since 2010 and we offer FREE, no obligation quotes. We cover domestic & commercial masonry work. Our company has grown from strength to strength through recommendation. Our policy has always remained the same - “The small job is as important as the bigger job”. Our goal is to give a good service, value for money, honest advice, and quality workmanship. Our code of practice - No call out fee No obligation quotes. No pressure sales. Ask the tradesman, not the salesman.