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Burke Plumbing and Heating, Inc.

septic tank company, heating & cooling contractor, water heater installer,

About us

WE ARE STILL OPEN DURING THIS TIME Burke Plumbing and Heating, Inc., is a family owned company that has been serving the New England area for 4 generations. We offer 24-hour emergency service with expert technicians on hand to handle all of your plumbing needs. We take pride in our company and offer a limited lifetime warranty on all of our products! Put your trust in certified experienced professionals! "My great, great Grandfather Jack Burke from Dorchester, MA worked all his life as a plumber in Boston. My Grandfather, Frank Burke, Sr. followed his father's footsteps in the plumbing business, working for Charles Barnes Company. The third generation of Burke plumbers was my father, Frank Burke, Jr. Now, the fourth generation is me, James Burke. I am the current President of Burke Plumbing and Heating, Inc., my goal is to provide great products and affordable service. At Burke Plumbing and Heating, Inc., customer satisfaction is our top priority. I thank you for your business.

Business highlights

50 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.2569 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
14%
3
5%
2
2%
1
9%


Rating CategoryRating out of 5
quality
4.4
value
3.8
responsiveness
4.4
Showing 1-25 of 569 reviews

Chevon H.
11/2023
5.0
They responded quick and came early. They replaced my Thermal couple and got the heat working again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deven S.
10/2023
3.0
Did not inform about credit card fee. Would have paid using an alternative payment method if I had known. Also did not coordinate with me to schedule a follow up day, had to check in and they just told me it would be X day without checking if it works for me 2 days before the day.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
3.0


Edward B.
08/2023
5.0
Showed up as promised and resolved the problem with the heating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas D.
08/2023
5.0
Itâ s all good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert B.
08/2023
4.0
Responded quickly and got the job done efficiently

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Terry M.
08/2023
4.5
Easy to work with

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Luke H.
08/2023
5.0
Very quick response, and fixed. Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sam D.
08/2023
5.0
A simple job done quickly and well, with friendly attitude throughout. No notes

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dianne S.
08/2023
4.0
They responded promptly and solved my issue quickly

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Anthony F.
07/2023
5.0
Highly recommend

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Liz P.
07/2023
2.0
I hired them to clean and service my Mitsubishi mini split-one unit didnâ t seem to be cooling. they didnâ t call before they arrived at my house - overall was a big mistake -theyâ re not diamond certified by Mitsubishi so are not able to utilize the warranty for parts & didnâ t clean the inside units as I had seen on the Mitsubishi website, and my air conditioning is still not functioning. I had to call in a different company even though burke billed me $650.- they added coolant and billed me for that, even though itâ s a closed system and shouldnâ t require that. Iâ m sure theyâ re very good for other air-conditioning systems, but I wouldnâ t recommend for Mitsubishi Minisplit - also they told me that a new remote control would cost hundreds of dollars I just bought one on Amazon for $18 so not very familiar overall with this system.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
2.5

$650

Martin O.
07/2023
5.0
My central air stopped working. Called several repair companies and was told that they could be out to service in two weeks. This was during a very hot week. Burke plumbing came out the next day and diagnosed the problem, and tried to get the needed part for a very old unit. None were available. I had them remove and install a newer unit. Work done was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,050

Andrew C.
07/2023
5.0
Their diligence to their wor ethic is excellent.I would highly recommend them for any job. I would use their services for any other problem I may have. Five star

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard C.
07/2023
5.0
Very perfectly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Colleen C.
07/2023
5.0
Very dependable and thorough information pertaining to system problem.

Rating CategoryRating out of 5
quality
4.5
value
3.5
responsiveness
5.0

Yes, I recommend this pro

John b.
07/2023
0.5
Special offer of Air conditioner checkup and Freon charging. $99 flat rate. Serviceman after telling him not to perform a rework of cooling system PVC drain pipes out of HVAC utility room. I would do it myself , left him to service the outside YORK AC unit that took him 10 minutes, and he went ahead on his own and did the PVC work and changed my cost from $99 to $324 for just PVC glue up of the existing 6 PCs of PVC pipe I stopped payment of the check. And await the owners to send me a bill for the original $99. Agreed price and explanation of what was actually performed. He was also very late for the agreed time of service without a call telling us of ETA.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
0.5


Stan I.
07/2023
5.0
Called up for service on mini split system on a hot day. They said someone will be there tomorrow. They serviced the system, was very cordial, even had a nice discussion on mini splits. Would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul P.
07/2023
5.0
Friendly and prompt

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy F.
07/2023
5.0
Very professional and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Darlene J.
07/2023
5.0
Very friendly prompt and professional. I lm new to home repairs and this experience was easy. I think I would ask next for an estimate.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sebrina J.
07/2023
4.5
Prompt response

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Paula H.
06/2023
4.5
On time, quality work

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500

David A.
06/2023
4.5
Very professional

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dave C.
06/2023
5.0
Truly impressed on all levels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frederic C.
06/2023
4.0
Should have found out cost before work started. Way more expensive than I thought.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
13006
Trade License Expiration
05/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

septic tank company,
heating & cooling contractor,
water heater installer,
drain cleaning company,
plumber

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Burke Plumbing and Heating, Inc. accepts the following forms of payment: CreditCard
No, Burke Plumbing and Heating, Inc. does not offer free project estimates.
No, Burke Plumbing and Heating, Inc. does not offer eco-friendly accreditations.
No, Burke Plumbing and Heating, Inc. does not offer a senior discount.
Yes, Burke Plumbing and Heating, Inc. offers emergency services.
Yes, Burke Plumbing and Heating, Inc. offers warranties.

Contact information

9 Newbury Street, Norton, MA 02766

http://burkeplumbingheating.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day