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Bug Bully Pest Control
Bug and Insect Pest Control Service, Termite Pest Control Service, Commercial Pest Control for Bugs and Insects Service,
About us
Bug Bully Rodent & Pest Control is a local, privately held company based in Northborough, Massachusetts. We are licensed, certified and fully insured. Our customers like that they get honest pest control and that the owner of the company is present at every job large or small. We are also available 24/7 by appointment.
Business highlights
Emergency services offered
13 years of experience
Services we offer
We eliminate all pests - including bed bugs, carpenter ants, etc. We also offer eco-friendly/all natural products for sensitive accounts. ., mice, roaches, termites, wasps
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.928 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 28 reviews
Dan C.
Aug 2020
We had a problem with cicada killing wasps in our back yard. After viewing Mike's YouTube video, we gave him a call. He was knowledgeable, prompt, took care of the problem and followed up when needed. Many of the other exterminators that I called didn't even know how to treat for cicada killing wasps. His services are reasonably priced and we would definitely hire him again.
Catherine L.
Sep 2019
So far, so good! Michael is prompt, professional and very pleasant. He is also very reasonably priced (beats all other quotes that I got). His work is warranted. I'd absolutely hire him again (but hopefully won't have to!)
Response from Bug Bully Pest Control
"Thank you for the review"
Dan W.
Oct 2017
Mike was EXCELLENT with his treatment of the colony. He was very prompt and professional and explained every chemical he planned to use. As a chemistry and environmental science teacher I appreciated that he had a science to his treatment options. Mike killed the colony, sprayed the perimeter of the house inside and out and took care of a minor mouse problem at the same time. I cannot recommend him enough and will definitely hire him again if another problem arises.
Response from Bug Bully Pest Control
"Thank you for the great review [Member Name Removed]"
Paul M.
Mar 2017
Mike is EXCELLENT at what he does and how he does it. He walked me through the process of treatment, answered all my questions, and was immediately responsive to my (many) calls and texts. You're in good hands if you have Mike working for you. He is a true pro with compassion and patient attention for those he helps.
Response from Bug Bully Pest Control
"Thank you for the review [Member Name Removed]"
Mark H.
Jul 2016
Very good! They sprayed and also included ant control for no fee!
Justin A.
Jun 2016
unknown
Response from Bug Bully Pest Control
"thank you for the review"
Stephanie W.
Jun 2016
Mike responded very quickly to my inquiry and scheduled an appointment that was convenient for me. He arrived on time and was very professional. He checked for mice and sprayed for bugs around the house. He listened to what I had to say prior to starting any work. All in all it was a pleasant experience. Would use Bug Bully Pest Control in the future.
Response from Bug Bully Pest Control
"thank you for the review"
Kevin M.
Jun 2016
unknown
Response from Bug Bully Pest Control
"thank you for the review"
Catherine L.
Apr 2016
Michael was prompt in answering my request for help and in scheduling an appointment. His costs were reasonable, especially compared to other companies I contacted. He was very relaxed and required less in the way of pre-treatment prep of the house than other places I called (although we had a very light problem, caught early). There was even some question whether this was bed bugs (a family member had been exposed) or fleas (we have indoor cats, but they are routinely doused with Frontline...so that seemed not so likely to me).
Good news is no bites since Michael did the job...whatever they were. And, he will come back if we've more problems. We are sleeping peacefully!!
Good news is no bites since Michael did the job...whatever they were. And, he will come back if we've more problems. We are sleeping peacefully!!
Response from Bug Bully Pest Control
"Excellent news, glad to hear you're bite free. Thank you for the review."
Amir K.
Mar 2016
Went well, did not see any paper wasp flying around after the treatment was performed.
Response from Bug Bully Pest Control
"Thank you for the review"
Andrew D.
Dec 2015
.
Response from Bug Bully Pest Control
"thank you for the review Mike Bug Bully"
Kelly D.
Dec 2015
.
Response from Bug Bully Pest Control
"refund sent. thank you Mike"
Kelly D.
Dec 2015
I didn't really notice a change in the mosquitos quantity, however, the service provider was nice.
Response from Bug Bully Pest Control
"When I started my company the main goal was customer satisfaction above all else. Mosquito treatments are difficult because mosquito's can't be eliminated only reduced. After treatment some people don't see any mosquito's while others notice only a slight change in activity. I've been working with different product manufacturers in order to find the best treatment method for my customers. It can be a challenge at times. But I will always do my best to meet customer expectations. Anytime that someone is not satisfied with service I will always offer a 100% money back guarantee. I am going to send you out a check this week [member name removed] for a full refund for the Mosquito service. thank you, Michael Wrightson Bug Bully Pest Control"
Robert H.
Nov 2015
unknown
Response from Bug Bully Pest Control
"thank you for the review"
Tim O.
Nov 2015
unknown
Response from Bug Bully Pest Control
"thank you for the review"
LeeAnn C.
Oct 2015
unknown
Response from Bug Bully Pest Control
"thank you for the review"
Jane B.
Oct 2015
Couldn't find exact location of wasp nest in my rock garden- so he sprayed a bunch of holes in ground and tree stumps and I never saw another wasp- very satisfied-
Response from Bug Bully Pest Control
"thank you for the review"
Scott M.
Oct 2015
Very responsive. Had to come back a couple times as the nests were large, but they were eradicated. Will definitely consider in the future.
Response from Bug Bully Pest Control
"thank you for the review"
Reid A.
Oct 2015
.
Response from Bug Bully Pest Control
"thank you for the review"
Jacob W.
Oct 2015
.
Response from Bug Bully Pest Control
"Thank you for the review"
Maryann D.
Sep 2015
unknown
Response from Bug Bully Pest Control
"Thank you for the review ;)"
Krishna P.
Sep 2015
Angie's list had our old address on file and the service was rendered at our old address. When I reached out to Bug Bully about the mistake, they were kind enough to perform the service at no additional cost at the new address. A good example for delivering customer satisfaction, besides the quality of the work itself.
Response from Bug Bully Pest Control
"Thank you for the review :)"
Richard B.
Aug 2015
unknown
Response from Bug Bully Pest Control
"Thank you for the review [member name removed]"
Andrius M.
Jul 2015
Mike came out on several occasions for an inspection and treatment for several problem areas we had for bees and wasps. He was very professional, and where he really earned repeat business is that one of the nests was very stubborn. Mike checked in to see if the nest was killed, and when I replied that we still had bees coming out of it, he came back on the same day. I would recommend these guys to anyone.
Response from Bug Bully Pest Control
"thank you for the review :)"
Gary H.
Jul 2015
Michael was super responsive to my email which made it real easy to schedule the service. He came when he promised and did a complete/thorough perimeter spraying. Although the mosquito population seems a bit lower this season (perhaps because of the dry spring), the results from the spraying has been great. I was outside last night at 8 PM spreading bark mulch and did not need bug spray which is unusual for me since I usually attract mosquitoes.
We are scheduled for another treatment on July 30th so I will update this review later with mosquito status and the results of that treatment.
8/18/2015 - Update - Just want to update my review after the second treatment on 7/30/2015. Results are still excellent, mosquito population is much reduced and I can enjoy my yard again in the early morning and dusk/dark hours. We had a party on August 1 and people were outside well past dark without the mosquitoes being a problem. This has never happened before unless the weather was too cold for the mosquitoes.
I've tried everything in the past including, citronella candles, Off mosquito lanterns, and Mosquito Magnets (2) for almost 10 years and although the MM caught a lot of mosquitoes, they never reduced the population as dramatically as Bug Bully's service. I will definitely be using this service again next year because it works!
We are scheduled for another treatment on July 30th so I will update this review later with mosquito status and the results of that treatment.
8/18/2015 - Update - Just want to update my review after the second treatment on 7/30/2015. Results are still excellent, mosquito population is much reduced and I can enjoy my yard again in the early morning and dusk/dark hours. We had a party on August 1 and people were outside well past dark without the mosquitoes being a problem. This has never happened before unless the weather was too cold for the mosquitoes.
I've tried everything in the past including, citronella candles, Off mosquito lanterns, and Mosquito Magnets (2) for almost 10 years and although the MM caught a lot of mosquitoes, they never reduced the population as dramatically as Bug Bully's service. I will definitely be using this service again next year because it works!
Response from Bug Bully Pest Control
"Thank you for the review - we'll see you in a few days for the 2nd service."
Licensing
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FAQ
Bug Bully Pest Control is currently rated 4.9 overall out of 5.
Bug Bully Pest Control accepts the following forms of payment: CreditCard
Yes, Bug Bully Pest Control offers free project estimates.
No, Bug Bully Pest Control does not offer eco-friendly accreditations.
No, Bug Bully Pest Control does not offer a senior discount.
Yes, Bug Bully Pest Control offers emergency services.
No, Bug Bully Pest Control does not offer warranties.