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Reviews
3.29 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
44% | ||
11% | ||
0% | ||
11% | ||
33% |
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Showing 1-9 of 9 reviews
David M.
Nov 2016
Internet Service
Frequent drops.
Kim D.
Apr 2016
Internet Service, TV Service - Cable + 1 more
.
Gloria C.
Sep 2015
Internet Service
unknown
Virginia S.
May 2013
Internet Service, TV Service - Cable + 1 more
They're great. My experience with customer service has been okay.
Kari N.
Aug 2012
Internet Service, TV Service - Cable + 1 more
Unfortunately, it’s kind of an effective monopoly and it turned out the town had been monopolized by the provider and I don’t like that. But I don’t have any choice but to have them as my internet and cable provider. There is no competition.
Edward M.
Jul 2012
Internet Service, TV Service - Cable
They are very professional. The quality of the service is good. But their prices is very unclear however, I don't know of any other provider around.
Kinsley B.
May 2010
Internet Service
I paid for internet service for an entire year and they failed to tell me that I needed to set up a user name and password to log on. So I was not even able to use my service. They were very rude when I dealt with them. They gave me a number to our legal department and told me that they had to hang up on me and told me to call that number.
Chris H.
Mar 2010
Internet Service, TV Service - Cable
They ended up changing out the cable coming into the house because it was damaged and had a repair tag on it for a couple of years. Unfortunately now the internet service has been shut off and they did not attempt to contact us before this happened on 3/12/2010. We now have no internet unless we go dial up (can't because we have up to 4 computers on the system) satellite or back with them.
Victoria S.
Dec 2008
Internet Service, TV Service - Cable + 1 more
It is the epitome of the worst customer service. The price was too high. The left hand does not know what the right hand is doing. They do not know what one another are doing or promising.
Mark B.
Jun 2007
TV Service - Cable
They've done a nice job, and as far as response time, they seemed to be accurate in showing up when promised. It would be nice if they had quicker response, but they ARE busy. Once they fit me in 3 hours after I called because somebody had the courtesy of canceling when they couldn't make their appointment.
Licensing
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FAQ
COMCAST is currently rated 3.2 overall out of 5.
No, COMCAST does not offer free project estimates.
No, COMCAST does not offer eco-friendly accreditations.
No, COMCAST does not offer a senior discount.
No, COMCAST does not offer emergency services.
No, COMCAST does not offer warranties.